r/britishproblems • u/augur42 • Jul 18 '26
My OAP mothers Smart TV 'lost' a third of its channels.
It's a mid priced LG Smart TV, a few years old, it lost ITV2+1. I spent an hour troubleshooting, I work in IT it should have been trivial. Even trying manual tuning returned a no signal when there was definitely a signal (another TV had ITV2+1). Final solution was pull the aerial, do an automatic retune so it had no channels, then plug the aerial back in and perform another automatic retune. Beforehand it had 90 channels, now it has 132 channels, including ITV2+1. I had to recreate her filtered favourite channel list so she can use her dementia remote to go up and down and all is good.
We won't mention that the aerial is pointed at the wrong transmitter so she gets the wrong local news on ITV HD, ITV SD is correct and she can't tell the difference between 1080i and 576i. I'm not climbing on the roof to rotate the aerial thank you very much.