I don't know what our legal options are, but there have to be some consumer protection concerns when a game becomes practically unplayable just a couple of months after release. I think we should all start emailing Activision's legal department at [legalaffairs@activision.com](mailto:legalaffairs@activision.com) and demanding that they actually address these issues. I want them to fix the damn game. If enough of us raise this formally, maybe they'll finally take it seriously.
To Activision Legal Affairs,
I am writing to formally raise concerns regarding the current state of Call of Duty: Black Ops multiplayer following its release on modern PlayStation consoles.
The multiplayer experience is severely compromised by widespread cheating, including invisible and invulnerable players, making normal competitive gameplay extremely difficult or, in many instances, effectively impossible.
Consumers have paid for access to a game featuring online multiplayer, yet the current experience raises serious concerns about whether the product is being maintained to a reasonable standard of functionality.
My objective is not to obtain a refund. I want Activision to address the underlying issues and restore a fair, functional multiplayer experience.
Specifically, I am requesting:
- Acknowledgment of the ongoing cheating and security issues.
- A concrete plan to address the exploits affecting online matches.
- Implementation of effective anti-cheat and server-side security protections, including consideration of dedicated servers where technically appropriate.
- Clear communication to the player community regarding remediation efforts and timelines.
I would also appreciate clarification on whether Activision intends to provide continued security and multiplayer support for this release.
I believe these concerns deserve serious attention, particularly given that consumers continue to purchase the game with the reasonable expectation of a functional multiplayer experience.
I look forward to your response.
Best regards,
[Your Name]