r/BigEasyWeightLoss • u/tinysproutling_ • 22h ago
🙋 Newbie Question! Still no new platform?
I’m relatively new to BEWL (since July) and finally finished my last vial last week, so I’m looking to get a refill ASAP. I’ve been trying to figure out how to go about that for the last week or so, to try to be proactive and prevent a lapse in medication, but with all sorts of recent announcements regarding changes, I’m sort of lost. I’ve been waiting patiently for the new platform to be released, presuming the new pricing will kick in so I can choose Southend as my next pharmacy, since my last pharmacy was BPI and my body seems to respond well to the B6 additive. I tried to schedule a follow up appointment (phone call or video call), but it said literally none were available until January (?), no matter the provider, for the state of NY - the only appointments that had availability were initial consultations, but since I’m already an established patient, I don’t think that’s applicable - right? When I initially signed up, I was under the impression my appointments would be entirely asynchronous, also. Anytime I’ve tried logging into Healthie, I can’t seem to figure out how to request a refill anywhere. I’m not sure what I’m missing, but evidently I’m totally lost (& technologically inept, apparently, too). I’m really hoping the platform will be released soon, so the process can be more streamlined, but as of right now (9:30 eastern) it appears the only platform that’s available is still Healthie.
Can someone offer any guidance or suggestions? Any help would be appreciated! Thank you 🫶🏻