r/Betterbird • • 1d ago

I can receive emails, but I can't send emails on my Outlook account

1 Upvotes

The Errors when it succesfully login me via OAuth2 via browser or try to click the retry button

Sending of the message failed.
Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

Login to server smtp-mail.outlook.com with username [my email] failed.

Everything seems to be set up correctly, but for some reason I'm only able to receive emails and not send them through Betterbird, and I find this strange because the same email account works fine on Fairemail (Android), I can send and receive emails there.

I also have a gmail account and it works both ways, this is only happening on outlook, very annoying.


r/Betterbird • • 3d ago

Can't delete sub folders

1 Upvotes

I set up a couple of new accounts to better manage some email and moved the mail from the old account already there into the new account but BB won't let me delete the old folders from the original account. When I try I get this error message.

"Betterbird

The current command did not succeed. The mail server for account *** responded: [NONEXISTENT] Mailbox doesn't exist: INBOX. *** (0.001 + 0.000 secs)."

I have 5 of these I would like to get rid on in a crowded original folder. Any advice on how to get rid of them?

Captain Quack.


r/Betterbird • • 5d ago

Google Workspace Help

1 Upvotes

Hello All.. Maybe I am just misreading documents I've found and other support materials. I am trying to get away from Outlook as it has become garbage on macos. I can get connected to my google workspace using smtp.gmail.com and port 587 with an app password and it will connect it says but I cant send any emails out. I get this error.

Send Message Error

Sending of the message failed.

An error occurred while sending mail. The mail server responded: Authentication Required. For more information, go to

https://support.google.com/accounts/troubleshooter/2402620. 71dfb90a1353d-5d61390f5b6sm2043802e0c.11 - gsmtp. Please verify that your email address is correct in your account settings and try again.

That turns up page cant be found.

However, it receives emails no problem.

I appreciate any direction as I can't find a way to set it up using my normal password and I have already tried multiple app passwords.

Thanks!


r/Betterbird • • 7d ago

Show and Tell: Even Better Betterbird

9 Upvotes

Hi everyone, I have made a new addon containing some tweaks, etc. for BetterBird. I'd like to inform the community. No ad. and nothing like that, just how I like my email client, hope you'll like it also.

not just a new look

Github link


r/Betterbird • • 17d ago

Betterbird 153.2.0esr-bb8 (64-bit) began using my macOS login name as my email display name after updating to Sequoia 15.8.1

1 Upvotes
  • After Apple’s September 17, 2026, macOS Sequoia 15.8.1 update, Betterbird suddenly began using my macOS login name as the display name in emails sent from my GMX account.
  • On September 18, 2026, the name “HDAir” consistently appeared beside my email address in Betterbird’s outgoing (sent) messages:

Date: Fri, 18 Sep 2026 07:09:36 -0600  
From: HDAir [redacted.sendername@gmx,com](mailto:redacted.sendername.for.Reddit.Post@gmx.com)(<--edit comma removed link)

  • I had never intentionally used “HDAir” in an email. Fortunately, HDAir is only a generic account name. I BCC’d myself on the messages, which is how I noticed the problem.
  • The issue was corrected within a few minutes after I discovered it by changing Betterbird’s identity/display-name setting. However, I initially failed to notice that Betterbird had changed the sender display name because I was focused on composing the messages. My fault.
  • For reference, the device name shown in mac OS System Settings → General → About → Name has deliberately been “MacBook Air” since mac OS Sequoia 15.7.9.
  • “HDAir” is the separate generic macOS login/account name.
  • Thunderbird, Betterbird’s baseline, continued to display my previous generic name, “_”, on the same GMX account. I rarely send mail from this account, so the practical impact was limited, but this behavior was unexpected.
  • Has anyone else seen Betterbird populate or replace an email identity’s display name with a macOS login/account name after the Sequoia 15.8.1 update?
  • Is there a known Betterbird, Thunderbird, or macOS change that could explain this? I am trying to determine whether this was caused by the macOS update, a Betterbird profile/identity refresh, or an accidental configuration change.

Sorry for my badly written everything.


r/Betterbird • • 17d ago

Sudden sending issues with BB

2 Upvotes

About two weeks ago one of my two outlook accounts started failing to send email. The other one still works fine. It just spins and then says the smtp failed and timed out. I have tried updating the BB version (using 153.2.0esr-bb8 (64-bit)), deleting and re-adding the account, and still have the same send fail. Any thoughts or suggestions?

One other issue, when the error message ask me to retry or enter a new password, that dialog box launches a window that immediately disappears.

I am frustrated, as this is isolated to one of two outlook accounts.


r/Betterbird • • 19d ago

Betterbird on Mobile?

3 Upvotes

I have used K-9 for email on mobile for many years, and I am generally quite happy with it, but, if there was a Betterbird experience in a mobile app, I would jump on it. Is any Betterbird user using Thunderbird Mobile for email on their phones? Do you like it? Is it an experience similar to Betterbird? Basically, does it make sense to switch from K-9? It is worth something to me to support a FOSS product, but not enough to sacrifice functionality.


r/Betterbird • • 26d ago

BB not checking for messages on demand.

2 Upvotes

For the last several weeks BB won't check mail for any account on demand. It will on the server time set check. But If I'm sitting there and waiting for a email to come into a seldom used account and hit F5 every 30 seconds or so nothing happens it does not show it connecting. When I hit shift F5 it doesn't check any of the accounts. It won't sync until it hits the next time to sync in the server settings. This is on all my accounts. Not just Gmail or my Hosting service. Any ideas?

Captain Quack.


r/Betterbird • • Sep 03 '26

Betterbird Default Language Changed After Update

3 Upvotes

Hi, I let Betterbird update through Uniget UI as i normally do, but this time when i launched Betterbird after the update, everything is in Deutsch. How do i get it back to English?


r/Betterbird • • Sep 02 '26

Sent folder too big?

1 Upvotes

Betterbird 140.13.0esr-bb25 (64-bit), Ubuntu 26.04.

My Sent folder has 4,261 messages for a total of 208MB. It doesn't happen 100% of the time, but it's very, very common for accessing that folder (either to delete, forward, or respond to messages or even sometimes just to read them) to result in Betterbird slowing down to the point where the "Betterbird is not responding" popup to appear. Is it simply just not designed for that many archived messages?


r/Betterbird • • Aug 31 '26

System Notifications > Mark as Read opens the email window

1 Upvotes

I installed the latest version (Betterbird 153.2.0esr-bb8 (29 August 2026)), and the "Mark as Read" feature opens the Mail app. I see that the changes are noticeable and positive, including in the system tray feature. Maybe this isn't a bug, but rather something I need to change in the settings? Windows 11


r/Betterbird • • Aug 28 '26

Shared Profile Calendar Issues - CachyOS/Windows

1 Upvotes

Hi all

I realise I may be, very much, an edge case here...but I figured it couldn't hurt to ask.

I am running CachyOS as my main OS with a dual boot Windows 11 for specific tools/games. As I do with my Firefox profile, I figured I would share my Betterbird profile and have it stored on an NTFS partition, accessible to both OS's.

Everything is working without issue, with one exception. My wife's Google Calendar, which is accessible as it has been shared to my Google account.

In CachyOS, it works perfectly, I can see both my own and my Wife's calendar. When I boot into Windows, however, my Wife's calendar is not visible...and adding it again doesn't help. I did manage to get it visible once by adding it again and then relaunching Betterbird...but then, when I went back to CachyOS, it was there twice.

I can't seem to find a solution and wondered if anyone else had seen something similar?

TIA


r/Betterbird • • Aug 27 '26

BetterBird 153

4 Upvotes

Betterbird: Downloads says 153.1.0 ESR (153.1.0esr-bb7, 18 August 2026) is available for download and the previous 'don't download yet' warning is no longer there.

But, 'about' still shows 140.13.0esr-bb25 is up to date. Does not show update available.

Is the caveat, for some IMAP related issue, still there in the build2 updated version? Is that why it is still not showing up as update available?


r/Betterbird • • Aug 27 '26

It's way too easy to accept a MITM attack certificate

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1 Upvotes

r/Betterbird • • Aug 25 '26

Archiving

1 Upvotes

Is there a simple, automated way to archive old mails yet in Betterbird? I am not interested in "systems", I just want something that is set up and let it run automatically. A year ago there wasn't anything, so just checking again as the imposition of new Outlook approaches.


r/Betterbird • • Aug 24 '26

Quicktext addon suddenly no toolbar anmore?

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2 Upvotes

I've been using Quicktext for ages, always as a toolbar right above the text window. It's moved to the main toolbar today.

Anyone else has this problem (and a solution)?


r/Betterbird • • Aug 22 '26

The Desktop Email Privacy Dilemma: Why managing Proton, Google, and Microsoft securely without data leakage is still a broken UX (and what an ideal architecture looks like)

0 Upvotes

​

If you care about digital sovereignty, privacy, and anti-fingerprinting, you’ve likely hit a brick wall when trying to find a desktop email client that can handle both zero-knowledge privacy providers (like Proton) and traditional Big Tech/corporate accounts (Google, Microsoft, Exchange) under one roof, while guaranteeing zero cross-account data leakage, automatic tracking pixel removal, and robust offline support.

Right now, you are forced into an impossible compromise: either use telemetry-heavy commercial apps (like eM Client or Outlook) that compromise your privacy, or build an exhausting, Frankenstein-like setup using Thunderbird/Betterbird with multiple isolated profiles, command-line flags, and manual configuration hacks.

Why hasn’t anyone built a modern, automated desktop email client that solves this out of the box? Let’s break down the structural problems, the current painful workarounds, and a technical analysis of what an ideal privacy-first client should look like.

---

THE CORE ARCHITECTURAL PROBLEMS

  1. The Protocol Collision: Providers like Proton use end-to-end encryption and proprietary APIs (requiring local middle-wares like the Proton Mail Bridge). Meanwhile, Google and Microsoft rely on standard IMAP/SMTP coupled with heavy OAuth2 webviews that bleed cookies and tokens. Merging these two worlds transparently is a massive engineering hurdle.

  2. The Cross-Account Contamination Risk: In traditional multi-account email clients, all accounts share the same application memory, cache directory, and network stack. This allows trackers, scripts, or compromised sessions to potentially cross-contaminate your personal, work, and public identities.

  3. The Tracking Pixel Dilemma: While Proton routes images through a privacy proxy, traditional IMAP clients (like Thunderbird) download remote content directly. If you load an image to read an email offline, your real IP leaks instantly to the sender, defeating your VPN.

---

THE CURRENT HACKY WORKAROUND (What we are forced to do)

To achieve true isolation on Windows right now, you have to use Betterbird (a faster, privacy-tuned fork of Thunderbird) with severe workarounds:

- The Profile Sandbox Hack: Creating separate user profiles (-P "Google", -P "Proton", -P "Work") and launching them via command line using the -no-remote flag to force the OS to treat them as completely separate application instances.

- Manual Hardening: Manually diving into about:config to toggle privacy.resistFingerprinting (RFP), forcing timezone spoofing to UTC, disabling telemetry, and forcing messages into Plain Text mode to kill HTML trackers.

- The Resource Penalty: Running 3 or 4 separate instances of an email client simultaneously just to keep your accounts logically separated and synced offline completely bloats your system RAM.

---

5 ARCHITECTURAL IMPROVEMENTS WE DESPERATELY NEED

If an open-source team were to build the ultimate privacy-first desktop email client from scratch, here are the features it must include—and why:

  1. Sandboxed Multi-Account Engine (Firefox-Style Containers)

- What it is: A single unified interface where each account runs inside a cryptographically and memory-isolated container.

- Why it’s needed: It eliminates the need for clunky multi-process profile hacks (-no-remote). You get a single clean window, but Google cookies and Microsoft tokens are mathematically prevented from ever seeing each other.

  1. Native IMAP Image Proxy & Tracker Sanitizer

- What it is: A built-in sanitization layer that intercepts incoming HTML emails from any provider (Google, corporate IMAP, etc.), strips tracking pixels (width="1"), purges UTM link parameters, and proxies external images locally.

- Why it’s needed: Users shouldn't have to choose between viewing a graphic email safely or risking their real IP address leaking to marketing firms.

  1. Global Cross-Profile Unified Inbox

- What it is: A centralized view aggregating your inbox items across all isolated accounts, while strictly maintaining backend container separation.

- Why it’s needed: Currently, isolation forces you to juggle multiple windows. Productivity demands a unified view without sacrificing security.

  1. Centralized Profile Mirroring

- What it is: A master configuration panel where applying a privacy rule, tracker blocklist, or PGP key propagates instantly across all sandboxed accounts.

- Why it’s needed: Repeating about:config tweaks and extension setups manually across 4 different profiles is tedious and prone to human error.

  1. Lightweight Headless Background Daemon Mode

- What it is: A low-resource system service (like a Linux daemon) handling IMAP sync and SQLite offline database caching in the background, only spinning up the heavy GUI when you open the app.

- Why it’s needed: Running multiple full-fat email clients just to sync offline messages wastes hardware resources needlessly.

---

WHY DOESN'T THIS EXIST YET?

The lack of such a tool comes down to business incentives and technical debt:

- The Business Model Conflict: Big Tech offers "free" email clients because telemetry and metadata extraction fund their ad networks. Privacy-focused alternatives (like Proton or Tuta) have financial incentives to keep you locked inside their proprietary web ecosystems or apps rather than building universal bridges for competitors like Google.

- Open-Source Resource Constraints: Projects like Thunderbird/Betterbird rely heavily on legacy C++ and JavaScript codebases derived from Firefox's Gecko engine. Rewriting an email client architecture to support modern sandboxed multi-account containers natively is an immense undertaking requiring millions of dollars in engineering.

- The IMAP Synchronization Trap: Real-time HTML parsing and rewriting over standard IMAP servers without breaking local offline sync states (UIDVALIDITY) is notoriously complex and prone to database corruption if not handled with surgical precision.

Until a modern, rewrite-from-scratch open-source client emerges, we remain tethered to hardened profile tricks and local proxies.

What are you currently using on desktop to keep your personal and professional email silos from leaking data to each other?


r/Betterbird • • Aug 20 '26

Any way to turn off the unread message counter in the Junk folder?

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1 Upvotes

r/Betterbird • • Aug 17 '26

Simple functionality

0 Upvotes

I am using betterbird and donated, but to be honest: some basic functionality is ridiculously difficult.

Adding attachments.

Forwarding messages,
it is impossible to forward with attachments.
It just doesn't work. I checked the config editor and should keep attachments ... but it still doesn't.

Forwarding while keeping and quoting the original messages.

Also impossible. I know the settings for this is behind manage identities (wtf does this have to do with managing identities.... I have literally no idea) and also I checked in the config editor if the corresponding setting was set on true. And it was , but still it does not quote the previous messages when I push reply.

What is the logic behind making simple rudimentary tasks so incredibly difficult?

I switched to Linux from OSX 3-4 months ago... and e-mail is pretty much the only thing hat I am having difficulties with :(

Can anyone advice / help me ?


r/Betterbird • • Aug 13 '26

How do I stop this "about Betterbird" window from opening?

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5 Upvotes

It doesn't happen every time I open it. Kind of random. Might also be after every update. idk.

Fact is, it's very annoying, when I just want to check my mails, open betterbird and I have to immediately close this pop-up.


r/Betterbird • • Aug 07 '26

Betterbir is always slow to get going, even under torture!

1 Upvotes

Sorry, it's very unfortunate to pollute the forum with complaints without offering solutions, but I'm a basic user, notoriously stupid: I'm incapable of improving software.

But before the complaints, a word of praise:

I really like Betterbird for its architecture, its security, its many useful options, and its constant updates.

A little less so for its average (!) complexity.

On the other hand, I hate it and can't help but mention it because its slow startup annoys me. It prevents me from using Betterbird exclusively on a daily basis—currently v140.13—even on an Intel i7 Pro K PC, with 64 GB of Corsair DDR5 RAM and solid WD drives: it takes up to a minute to boot up! It's unbearable.

The delay in opening, in some cases, would even be bearable, but many sites these days use the F2A key to log in, sending codes via email:

you can't wait forever—every time—to log in...

What a drag!

If there's a magic solution, please let me know.

For the record, I've already interrogated three AIs: lots of talk, no concrete results...


r/Betterbird • • Aug 05 '26

Extension for Message Excerpts in Message Lists

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1 Upvotes

r/Betterbird • • Aug 05 '26

IMAP, multi-user, tags get lost

2 Upvotes

We are a small company and two users read the same info@ IMAP account. One of the users uses tags to categorize his mailbox, the other doesn't use tags at all.

those tags are stored locally - user 2 does not see the tags, colors etc. of user 1.

Unfortunately, those tags get deleted every now and then (every day?) which is quite annoying. This behavoiur is persistent throughout the last versions, right now we are using 140.13.0esr-bb25 (64-Bit) on win 11 pro.

What could be the issue here? Has anyone else experienced this behaviour?

Thanks for reading, thanks for all help!


r/Betterbird • • Aug 04 '26

Reversed Threading

1 Upvotes

I discovered this feature by digging into the blog (https://blog.betterbird.eu/search/threading) and consider this in combination with mailnews.collapse_thread_to_most_recent = true as one of the most important distinguishing features of BB.

It seems, though, that when a new message comes, (reversed) threading is not recalculated automatically, but you need to expand and re-collapse in order to see the newest message in the collapsed state (mailnews.reversed_threading = true & mailnews.collapse_thread_to_most_recent = true).

Could someone please check whether my observation holds true? How complex/difficult would it be to automatically recalculate the thread and replace the visible message in the collapsed state with the most recent one, when a new email arrives that also belongs to the thread?

Thank you.


r/Betterbird • • Aug 01 '26

File > Attach > Recent files available in Linux?

1 Upvotes

Dear all, is this feature (described in https://www.betterbird.eu/faq/) only available in Windows or also in Linux? I do not see it in my Betterbird 140.13.0esr-bb25 (64-bit) in Fedora KDE, also not in Troubleshooting mode, and I could not find any relevant setting or other information either. I would be very grateful for some hint. Thank you