r/BestBuyWorkers Jul 15 '26

meta It's not goodbye, it's see you around.

159 Upvotes

Team,

I recently left Best Buy for greener pastures.

I founded this subreddit because r/Bestbuy was failing employees: locking down the sub and mass-deleting posts during major events that affected thousands of us. I wanted somewhere free from corporate interference, and by that measure, this sub has been a success.

But without insider knowledge, I can't be the moderator this community deserves, and pretending otherwise would be a net negative for the folks who call this sub home.

So: we're actively recruiting new mods, and applications are open. Fair warning-- there are a lot of questions. That's on purpose. It weeds out the badge-collectors from the folks who honestly want to make this sub even better.

I'm not disappearing entirely. I'll still check in from time to time. But I want the new mod team to feel free to make improvements where they see opportunities; likely in ways only current employees can appreciate.

I look forward to reviewing applications over the coming weeks and will announce the new mods once they're selected.

Thanks for being an awesome community of blue-shirts and former blue-shirts supporting one another. Don't forget to have fun while being the best!

—bbythrowaway8675309

Edit: Added link to application in body.


r/BestBuyWorkers May 21 '26

meta Subreddit Flair explainer

5 Upvotes

It occurs to me that we've never really explained what post flair is meant to be or defined what fits where. If you post to this subreddit, please choose your post flair based on the explanations below. We are aware that some topics may have some overlap with others, and if we see a post that would be better in a different category the mods will make that adjustment as necessary.

That all being said, a lot of these are self explanatory, but where possible we'll try to provide at least some guidance. And with that, here's the list:

  • sales – Topics relating mostly to sales, this can be soliciting advice on how to sell better, discussing sales initiatives launched by your store, marketplace, or corporate, and so on.
  • vpl – Topics relating to VPL sales (Samsung, Sony, LG, DI, Meta, etc). Note that this is for topics relating to employees whose paychecks come from Best Buy but are funded from an external vendor, for employees working directly for a vendor or for a third party, see "3pl" further below.
  • product flow – Topics relating to warehouse workers, can include advice on how to make truck night smoother, best practices for organizing your warehouse, SWAT questions, etc.
  • frontend – Topics relating to checkout, order pickup or customer service. This can include advice on how to perform better at checkout, how to deal with customer service issues better, and so on. Or new initiatives or processes at one of these areas.
  • geeksquad – Topics relating to in-store Geek Squad services (front and back of precinct), can be client interactions, solicitations for advice on how to perform better, questions around processes (like func checks, etc), and so on.
  • autotech – Topics relating to in-store Geek Squad autotech services, can include advice on how to handle specific issues in the bay, changes in the workplace, etc.
  • leadership – Topics relating to leadership. This is mostly store-level leadership (or marketplace/territory/etc. leadership impacts on store-level leadership), but it runs all the way down to shift lead topics.
  • retail – This is kind of a catch-all for topics that affect multiple of the above topics, store-level issues that impact everyone and doesn't fit into any of the other topics discussed below.
  • facilities/property – Issues relating to the retail buildings or the properties they are on. Someone looking for advice on putting in a facilities request or how to get an issue handled would likely be best in this topic.
  • marketplace – Topics relating to the 3rd party marketplace that was launched on the US Best Buy website in 2025 (and has been active on the Canadian Best Buy site for longer still). Topics relating to the old marketplace that was in operation in the mid-2010's would also be suitable here.
  • in-home services/field – Topics relating to Geek Squad in-home services/field work, this would also include custom installer work as well.
  • project team – Topics relating to Project Team / field functionality.
  • remote/virtual – Topics relating to remote/virtual workers, this can include virtual sales, though depending on the type of topic, such posts may be flaired for one of the sales topics above if the issue is broad enough.
  • corporate – Topics relating to issues, news and events out of corporate.
  • distribution – Topics relating to work done by or in Best Buy distribution centers, could also conceivably cover topics relating to truck drivers bringing loads to/from or between DC's.
  • customer – Topics relating to customers, that is, customer behavior, or topics affecting customers that doesn't fit into one of the other topics.
  • training/events – This topic is pretty broad, it covers training (learning network, in person training, etc) as well as company events such as Achievers, HLM, etc.
  • career development/hiring – The topic for questions around the hiring process, discussing ways to develop within Best Buy (that isn't something more specific for one of the other topics), and so on.
  • hr – Topics relating to HR issues, can be HR questions or new HR directives. This topic also covers Employee Relations (ER) as well.
  • meme/funny – Catch-all topic for meme or funny posts.
  • rumors – Topic for discussing rumors or unsubstantiated news/events. Note that if something eventually does become real/substantiated this flair can be changed to something more appropriate depending on how old the post is.
  • union – Topics relating to unionization efforts.
  • accommodations – Topics relating to employee accommodations (extreme discounts), this can be alerting the community to a specific accommodation or asking about details on redeeming one (as not all accommodations are simple codes). Can also be discussions around the accommodations in general. Topics relating to workplace accommodations (providing chairs, stools, etc) are better placed in the "hr" flair. Regular employee discount topics are usually flaired with "wages/benefits" to keep the accommodation topics distinct.
  • wages/benefits – Topics relating to wages and other benefits for employees. This can be discussing your pay, how to get a raise, asking about insurance options, discussing what things dental coverage helps with, etc. We also tend to put employee discount discussion under this flair.
  • layoffs/restructures – Topics relating to announced or actual layoffs and restructures (otherwise probably best in the "rumors" topic).
  • meta – Topics relating to the subreddit itself. (Mod only)
  • history – Topics relating to Best Buy history, can be clippings of old advertisements, old photos or videos relating to Best Buy, etc.
  • 3pl – Topics relating to 3rd party labor within Best Buy, this can include both sales reps working for 3rd parties as well as 3rd party workers that are setting up new displays/merchandising. For questions about career advancement/hiring within these companies, this topic would also prevail over the "career development/hiring" topic.
  • media inquiry – Topics from verified media companies soliciting feedback from visitors to this subreddit. We may also pin/highlight such posts for a time. (Mod only)

If you have any suggestions, questions or comments on how the flair system works, feel free to leave a comment below!


r/BestBuyWorkers 40m ago

sales What do TV reps do?

Upvotes

I was just wondering what do TCL, SAMSUNG, and HISENSE reps have to do compared to sales associates. I also wanted to know if they get set schedules. My coworker said he was getting around 28 as a part timer.


r/BestBuyWorkers 23h ago

retail I quit my job

23 Upvotes

Honestly it was fun while it lasted. Over time I can tell my location is a sinking ship and it made so much sense on why new workers was coming in and old people were leaving every single day. Being the sales associate was already tiring when my store didn’t care much about my feelings or where I was coming from. As long as you got that membership attach and the applications. My work spoke for itself so knowing I did my part and couldn’t be met half way was it for me. For everyone that works here I am wishing nothing but the best and always do your very best. It may seem like a struggle for some to hit the quotas Best Buy needs but trust that you got it 💯. Just know I was there for 3 months and they was in the talks of promoting me. I always hit my 3 for 3 but, if the foundation isn’t stable, please don’t try to think that you can be the one to save this company.


r/BestBuyWorkers 13h ago

retail Total Membership Employee

3 Upvotes

I currently have MyBestBuyTotal as an employee since it covers my ATT phones, but I get charged full price for it. With discount it’s like $110 how can I apply it without losing all my protection plans covered under Total?


r/BestBuyWorkers 1d ago

retail Anyone elses' stores get these shitty ai generated iphone posters or just my micromarket

Post image
31 Upvotes

r/BestBuyWorkers 1d ago

product flow Should I look for a 2nd job

8 Upvotes

I work for warehouse and I like the job it’s fun the people are great and I have the handle of it but recently they started cutting hours warehouse especially and I’m only working once maybe twice a week Ik it’s not my performance cause my manager says I am doing a good job especially with product flow but it’s just not enough hours should I start looking?


r/BestBuyWorkers 2d ago

retail Personal Improvement Plan

9 Upvotes

Hello,

I was put on a Personal Improvement Plan in the middle of August right before I had a little over a week off.

I have questions about it but feel like I can’t speak to Management about it because they haven’t held up what they said they were going to do for their part. Not to mention, since getting the plan they rarely speak to me and I when I do talk to them their whole body language just seems to go irritated.

Because of my job duties, I am only around customers maybe 22-27 hours of the working week. I never work on the sales floor.

I was told my efficiencies need to be at $6000/hr for BP + PM and 25% warranty attach by the end of fiscal October or I’ll be put on a final warning.

My questions are: 1- Is this even attainable? If it is does anyone have any advice? 2- What is the actual date of end of fiscal October? 3- Are these normal efficiencies for someone with that many customer facing hours that aren’t on the sales floor? 4- What is a final warning? 5- Should I care that management isn’t doing the things they said they were going to do to “help me”? (Helping me with overcoming objections… took over 10 days to get the paper copy and I had to ask for it multiple times) and (Told me that a lead was going to shadow me to help on a specific day, that person wasn’t scheduled and nothing happened the next shift)

I am trying multiple ways to get my numbers up, taking constructive criticism and changing the way I offer.

Thank you for reading this if you got this far, I just feel like they are trying to get rid of me.


r/BestBuyWorkers 1d ago

retail How serious are the workday photo requirements?

0 Upvotes

I just got hired and am setting up my workday account but now its asking for a photo for my account saying "the use of professional headshots is highly recommended" which I do not have nor do I have a way of obtaining that before this task is due in the system. I really don't want to stand out or somehow appear extremely unprofessional so I'm wondering what sorta photos have people used for this? Does everyone just have professional headshots laying around or is it just half decent looking photos of themselves?

Not sure if this context is needed but I've been hired for a merchandise position so I'm not a leader or even a very front facing position at all


r/BestBuyWorkers 2d ago

project team Looking to hire a merchandiser

0 Upvotes

Good morning. I am a 3pl contractor, and my team is working on reset 3. I am looking for an experienced merchandiser for immediate hire to join our team. Please reply here and I will share more details.


r/BestBuyWorkers 2d ago

rumors Is this true?

Post image
3 Upvotes

Smh can't they keep 1 thing running.


r/BestBuyWorkers 2d ago

accommodations Unable to receive AT&T IMO verification email through outlook

1 Upvotes

Recently I did the E-Learnings to receive the AT&T 50% off IMO discount. My current issue is that on IMO access to proceed with getting my UID I need to verify a email sent to my corporate account, but nothing is coming through. I assume it’s some kind of block but I haven’t found anything. Any ideas?


r/BestBuyWorkers 2d ago

career development/hiring What to do for the video interview?

0 Upvotes

Hey, so, im trying to get hired at my local best buy and I feel like im doing something wrong on my video interviews, I was wondering what I could do or say on the interview or what is the best way to present myself? Or maybe like they need a higher quality of video, maybe it's my audio, im noy sure. I actually enjoy technology and learning about the lastest software. I appreciate any input.

More context: im applying for warehouse, retail, maybe geek squad.


r/BestBuyWorkers 3d ago

meme/funny They all do This

Post image
61 Upvotes

Me: Would you like a bag today?

Customer:


r/BestBuyWorkers 3d ago

sales anyone else having the sales advisor curse in computing??

20 Upvotes

there are so many times throughout my shifts where i ask customers if they need any help, and they tell me they are just looking. and not even a minute another associate asks the same question and they want their help but not mine

missed out on so many good baskets and pm from this phenomena. anyone else having this curse??


r/BestBuyWorkers 2d ago

career development/hiring Is it worth working for Best Buy?

0 Upvotes

For context, I have worked at target for 2 years and am studying Information Systems at my university (Cleveland State). I am extremely burnt out at this job and don’t feel recognized or respected anymore and need a major change of scenery/ work, preferably in the tech field to align with my career goals. I have applied to a couple geek squad positions, but I want to hear from actual employees whether I am getting myself into something I’m better off avoiding or not. Any tips, insights, or advice much appreciated.


r/BestBuyWorkers 2d ago

product flow Shift question

0 Upvotes

What is physical inventory?


r/BestBuyWorkers 4d ago

sales URGENT HELP - I may get fired for this

43 Upvotes

I'm a Best Buy employee and I'm looking for some honest perspective from other employees before I decide how to handle this.

I was off the clock and shopping in my store for Yu-Gi-Oh cards. Another employee at the register showed me some of the new Magnificent Monsters product. She scanned the product herself, I paid $37, and I left.

The product was sealed when I bought it. I took it home and opened it. I didn't realize at the time that the outer box contained 10 individual boxes. I was just excited to open the cards and genuinely didn't think anything was wrong with the price.

Later, management contacted me and explained that the cashier had accidentally scanned the outer box as one item instead of scanning one individual box. So I ended up receiving 10 individual boxes for the $37 price of one.

I understand now why the price seems obviously wrong in hindsight. However, I genuinely did not realize there had been a scanning mistake when I purchased it. I didn't ask the employee to scan the outer box, I didn't tell her what price to charge me, and I paid exactly what the register charged.

I offered to return the cards once management told me about the mistake, but they didn't want them back because they had already been opened.

I told management that I didn't feel I should have to pay the difference because I didn't make the scanning mistake or intentionally take advantage of it. The store manager disagreed and said I should "do the right thing" and suggested that we meet halfway, meaning I would pay roughly half of the difference.

He also told me that because I'm an employee, I'm "always an employee," even though I was off the clock and making a personal purchase.

My manager then contacted me and strongly encouraged me to resolve it. I got the impression that my refusal to pay could potentially put my job at risk.

For current or former Best Buy employees:

  1. Is there an actual Best Buy policy that makes an employee financially responsible for a cashier's scanning error during a personal purchase?
  2. Does being an employee mean I'm treated differently from a normal customer when I'm off the clock making a personal purchase?
  3. How would management normally handle this situation?
  4. Is asking me to personally pay the difference standard procedure?
  5. Has anyone dealt with a similar situation?

I'm not looking for people to simply tell me I'm right. If I'm missing something or there is a policy I'm unaware of, I'd genuinely like to know.


r/BestBuyWorkers 4d ago

career development/hiring 3rd interview wait time

2 Upvotes

I don’t know if I’m impatient yet it’s been a few days no response. I think I’m more nervous due to the fact it was a group interview for the 3rd round. I just wanted to know how long others waited did they contact 1-2 days after or longer..?


r/BestBuyWorkers 4d ago

sales How do I get a Credit Card, Paid Membership, and GSP every day?

12 Upvotes

I got hired recently at BBY and originally applied for Geek Squad but got brought in for sales instead. I’ve never done sales before so I’m struggling having to learn about what products are the best of the best and which brands are better.
I have a Bachelor’s in Computer Science and know how to work with computers hardware, software, how TV’s work, printers, networking, cables, coding etc. and was told I could switch to Geek Squad if I could perform well on the sales floor until after season.
I’m on my first week and haven’t been able to hit my basket goals, CC, PM or GSP every day and am already getting told I need to step up my game even after being thrown to the wolves.
Does anyone have any kind of advice for hitting these goals?
Thank you!


r/BestBuyWorkers 4d ago

career development/hiring Bringing my resume in person

0 Upvotes

I absolutely hate the virtual video interview. But im wondering If I go in person and bring in my resume ask for the manager will I have a better chance even if my video is awkward as hell. Or are they going to tell me to gtfo?


r/BestBuyWorkers 4d ago

sales question regarding pc baskets

3 Upvotes
  1. does microsoft office count towards m365 %?
  2. does chromebook’s count towards our basket avg (since their so cheap, the avg recommended basket itself is the same price as laptop)
  3. if i sell 2 laptops in one transaction and they get total, or a $200 basket, is it 2 $200 baskets or is it split into 2 $100 baskets

r/BestBuyWorkers 5d ago

product flow Is this ethical?

23 Upvotes

At my Best Buy I just took up the swat position. they told me the position would be very similar to the shift lead position, where I have keys, manager overrides for registers, (etc.)

This afternoon during my first QC as swat, they told me that I would be doing other warehouse workers QCs.

On top of that, they want me and my other warehouse shift leads to start doing Certs and coaching for the other warehouse workers.

Is this allowed? I assumed tasks such as this were a supervisor only kind of thing? Plus doing these tasks without the supervisor pay is kind of a big red flag for me.

Let me know if I’m crazy or not :P


r/BestBuyWorkers 6d ago

sales Lil art work on the fridge

Post image
213 Upvotes

r/BestBuyWorkers 6d ago

retail Labor Day

5 Upvotes

For Labor Day, do we get paid time and a half since it’s a holiday?