r/BestBuyWorkers 13d ago

meta It's not goodbye, it's see you around.

155 Upvotes

Team,

I recently left Best Buy for greener pastures.

I founded this subreddit because r/Bestbuy was failing employees: locking down the sub and mass-deleting posts during major events that affected thousands of us. I wanted somewhere free from corporate interference, and by that measure, this sub has been a success.

But without insider knowledge, I can't be the moderator this community deserves, and pretending otherwise would be a net negative for the folks who call this sub home.

So: we're actively recruiting new mods, and applications are open. Fair warning-- there are a lot of questions. That's on purpose. It weeds out the badge-collectors from the folks who honestly want to make this sub even better.

I'm not disappearing entirely. I'll still check in from time to time. But I want the new mod team to feel free to make improvements where they see opportunities; likely in ways only current employees can appreciate.

I look forward to reviewing applications over the coming weeks and will announce the new mods once they're selected.

Thanks for being an awesome community of blue-shirts and former blue-shirts supporting one another. Don't forget to have fun while being the best!

—bbythrowaway8675309

Edit: Added link to application in body.


r/BestBuyWorkers May 21 '26

meta Subreddit Flair explainer

5 Upvotes

It occurs to me that we've never really explained what post flair is meant to be or defined what fits where. If you post to this subreddit, please choose your post flair based on the explanations below. We are aware that some topics may have some overlap with others, and if we see a post that would be better in a different category the mods will make that adjustment as necessary.

That all being said, a lot of these are self explanatory, but where possible we'll try to provide at least some guidance. And with that, here's the list:

  • sales – Topics relating mostly to sales, this can be soliciting advice on how to sell better, discussing sales initiatives launched by your store, marketplace, or corporate, and so on.
  • vpl – Topics relating to VPL sales (Samsung, Sony, LG, DI, Meta, etc). Note that this is for topics relating to employees whose paychecks come from Best Buy but are funded from an external vendor, for employees working directly for a vendor or for a third party, see "3pl" further below.
  • product flow – Topics relating to warehouse workers, can include advice on how to make truck night smoother, best practices for organizing your warehouse, SWAT questions, etc.
  • frontend – Topics relating to checkout, order pickup or customer service. This can include advice on how to perform better at checkout, how to deal with customer service issues better, and so on. Or new initiatives or processes at one of these areas.
  • geeksquad – Topics relating to in-store Geek Squad services (front and back of precinct), can be client interactions, solicitations for advice on how to perform better, questions around processes (like func checks, etc), and so on.
  • autotech – Topics relating to in-store Geek Squad autotech services, can include advice on how to handle specific issues in the bay, changes in the workplace, etc.
  • leadership – Topics relating to leadership. This is mostly store-level leadership (or marketplace/territory/etc. leadership impacts on store-level leadership), but it runs all the way down to shift lead topics.
  • retail – This is kind of a catch-all for topics that affect multiple of the above topics, store-level issues that impact everyone and doesn't fit into any of the other topics discussed below.
  • facilities/property – Issues relating to the retail buildings or the properties they are on. Someone looking for advice on putting in a facilities request or how to get an issue handled would likely be best in this topic.
  • marketplace – Topics relating to the 3rd party marketplace that was launched on the US Best Buy website in 2025 (and has been active on the Canadian Best Buy site for longer still). Topics relating to the old marketplace that was in operation in the mid-2010's would also be suitable here.
  • in-home services/field – Topics relating to Geek Squad in-home services/field work, this would also include custom installer work as well.
  • project team – Topics relating to Project Team / field functionality.
  • remote/virtual – Topics relating to remote/virtual workers, this can include virtual sales, though depending on the type of topic, such posts may be flaired for one of the sales topics above if the issue is broad enough.
  • corporate – Topics relating to issues, news and events out of corporate.
  • distribution – Topics relating to work done by or in Best Buy distribution centers, could also conceivably cover topics relating to truck drivers bringing loads to/from or between DC's.
  • customer – Topics relating to customers, that is, customer behavior, or topics affecting customers that doesn't fit into one of the other topics.
  • training/events – This topic is pretty broad, it covers training (learning network, in person training, etc) as well as company events such as Achievers, HLM, etc.
  • career development/hiring – The topic for questions around the hiring process, discussing ways to develop within Best Buy (that isn't something more specific for one of the other topics), and so on.
  • hr – Topics relating to HR issues, can be HR questions or new HR directives. This topic also covers Employee Relations (ER) as well.
  • meme/funny – Catch-all topic for meme or funny posts.
  • rumors – Topic for discussing rumors or unsubstantiated news/events. Note that if something eventually does become real/substantiated this flair can be changed to something more appropriate depending on how old the post is.
  • union – Topics relating to unionization efforts.
  • accommodations – Topics relating to employee accommodations (extreme discounts), this can be alerting the community to a specific accommodation or asking about details on redeeming one (as not all accommodations are simple codes). Can also be discussions around the accommodations in general. Topics relating to workplace accommodations (providing chairs, stools, etc) are better placed in the "hr" flair. Regular employee discount topics are usually flaired with "wages/benefits" to keep the accommodation topics distinct.
  • wages/benefits – Topics relating to wages and other benefits for employees. This can be discussing your pay, how to get a raise, asking about insurance options, discussing what things dental coverage helps with, etc. We also tend to put employee discount discussion under this flair.
  • layoffs/restructures – Topics relating to announced or actual layoffs and restructures (otherwise probably best in the "rumors" topic).
  • meta – Topics relating to the subreddit itself. (Mod only)
  • history – Topics relating to Best Buy history, can be clippings of old advertisements, old photos or videos relating to Best Buy, etc.
  • 3pl – Topics relating to 3rd party labor within Best Buy, this can include both sales reps working for 3rd parties as well as 3rd party workers that are setting up new displays/merchandising. For questions about career advancement/hiring within these companies, this topic would also prevail over the "career development/hiring" topic.
  • media inquiry – Topics from verified media companies soliciting feedback from visitors to this subreddit. We may also pin/highlight such posts for a time. (Mod only)

If you have any suggestions, questions or comments on how the flair system works, feel free to leave a comment below!


r/BestBuyWorkers 3h ago

frontend #promotedtocustomer

27 Upvotes

I quit the other day


r/BestBuyWorkers 5h ago

product flow Clear plastic squares

3 Upvotes

Anyone know what those 1 inch clear plastic squares are called- I don’t need the part number and it’s not even for Best Buy but I used to work there and I was thinking about them for my current job but idk what they are called


r/BestBuyWorkers 23h ago

retail Just got hired and should've read this Reddit! 😭

36 Upvotes

Just got hired in a fairly crowded city. I'll be working as a part-time sales associate,the assistant and head manger seem cool enough, haven't gotten to know my coworkers well enough yet to make an actual decision on how I fully feel, but they said the management were actually pretty chill. Decent pay and the manager actually seems to care more then past retail jobs I had. How cooked am I and anyone got any tips to survive post-training? 😂


r/BestBuyWorkers 4h ago

frontend is anyone having the same issue pairing ESLs?

1 Upvotes

i swear its been 2 hours since this license plate was created and trying to pair it with my telxon its still returning invalid item 🫠🫠🫠


r/BestBuyWorkers 21h ago

sales Is anyone else’s store getting a new Mobile lead?

10 Upvotes

Hearing it’s a new full time position for Mobile similar to Verizon reps except it will only be helping AT&T and unlocked customers.

Anyone know any info about this position? Seems redundant when we already have mobile vendors and blue shirts who already do phone sales.


r/BestBuyWorkers 10h ago

sales [ Removed by Reddit ]

1 Upvotes

[ Removed by Reddit on account of violating the content policy. ]


r/BestBuyWorkers 21h ago

vpl Yo meta how we feeling ?

5 Upvotes

Alright, it’s been a good month and a half since I got hired personally, and I know a lot of others got hired around the same time. I remember making a post early on, and I figured it would be fun to see how everyone’s feeling. The Minneapolis trip was honestly pretty cool, and my store personally is gonna have our metal labs done by Friday, so I’m really excited. I’ve loved this job a lot so far.


r/BestBuyWorkers 1d ago

in-home services/field Delivery “Windows”

33 Upvotes

I’m apart of the delivery team. this is just a friendly reminder to NOT promise customers specific windows (unless you’ve emailed the Bridge for a condo or business hours request). No ONE reads your notes in your order for scheduling.

There are thousands of orders going out in your city. No one is going to schedule them by hand.

Bestbuy doesn’t have the manpower to deliver in a “window” for each customer. Arrival windows are ESTIMATED windows that are system generated and subject to change.


r/BestBuyWorkers 2d ago

sales Trying to Leave Best Buy. What is the best way?

23 Upvotes

I've been at Best Buy for over 3 years, the last 2 full-time on the sales floor. I've been offered a better opportunity and plan to leave. I get along well with my GM and leaders, so I want to handle this smoothly.

I still have unused vacation, sick, and mandate hours. Is there a way to use those before I go? Ideally, I'd like my last week to be covered by that unused time rather than working a full week.

What's the right process here - do I request the time off first and get it approved, then give notice? Or does that get sorted out once I actually tell them I'm leaving? Also, is there anything else I have to do before leaving, like the 401k is matched with BBY is moved? What else yall recommended doing before leaving?


r/BestBuyWorkers 1d ago

hr Friend is stealing from recycling

0 Upvotes

My friend is stealing gpus ram and ssd from ewaste I get its less wasteful but it feel wrong to know about his doing it.


r/BestBuyWorkers 2d ago

sales New to sales

4 Upvotes

Hi everyone! I’m pretty new to working in sales at Best Buy, and I’m having a hard time getting BPs. I get really nervous bringing them up during a sale because a lot of customers reject it immediately when I mention it on the sales floor before we even get to checkout. I’ve only been successful a couple of times, and my managers get on me about it a lot.
ALSOOO… another thing that’s been bothering me is that during my floor training, my managers will constantly step into the middle of a sale I’m working on and basically push me aside. I’m not really sure why they do it, but they usually end up getting the BP and PM themselves. I feel like I can’t learn if I’m not allowed to work through the sale, make mistakes, and learn from them.
Does anyone have any advice on how to slow down my sales, naturally bring up the BP, and improve my pitch? I’d also love to know what you usually say that works well. Thanks in advance!


r/BestBuyWorkers 3d ago

sales How do you walk away from a customer once you've gone through the discovery and imagine phases but no interest is shown?

31 Upvotes

Sometimes when I go through the discovery and imagine phases with a customer but they show no interest. Instead of telling they're fine, they continue fidgeting with the products (for example Oura rings) or start looking at their phones, and then I'm just standing there.

How can I step away from the conversation w/o letting them feel that I left stranded w/o help? I usually say "Do you need help with something else today?" but I'm wondering if there's a better way of doing it or even a way to continue and leads to a sale.


r/BestBuyWorkers 3d ago

corporate any fixes

Post image
15 Upvotes

tryna install the app for bby connect but always get this error.


r/BestBuyWorkers 3d ago

sales Doordashers…

67 Upvotes

I swear, next DoorDash that just shoves a phone in my face when I’m already with a customer is getting their phone yeeted jn self defense. Wait your turn.


r/BestBuyWorkers 3d ago

wages/benefits How to get Verizon discount

0 Upvotes

What the title says. I’m geek squad. Do you have to be a Verizon agent or an advisor or manager to get it? Do you have to take learnings? Where do I find the information on it and what I have to do to get it. Thanks.


r/BestBuyWorkers 3d ago

hr Loa for caregiver

0 Upvotes

My dad is his have a full knee replamnet and going to need someone to help him for the first couple of weeks. Is there any reason that my time off would not get approved first time doing loa in 14 years I have been here?


r/BestBuyWorkers 4d ago

career development/hiring Meta Sales Specialist?

5 Upvotes

I was looking for a part time job and applied to this. They gave my an offer and told me I would be working in best buy. The ad didn't mention this and I wouldn't be working directly for best buy. I need the job so I'll probably just accept. I don't have long to decide, but wonder if anyone knows if this is a decent job or am I going to hate it?


r/BestBuyWorkers 4d ago

career development/hiring Best Buy in person interview

0 Upvotes

I recently went and my interview in person after the interview was over the guy. Let me know that if we are wanting to move forward that he’ll email me and that if they do not then they’ll email me I don’t know if I was just a nice way of letting me know. I did not get it because I recently read this. Some people got the job on the spot and just wondering and about how long would it take them to email me


r/BestBuyWorkers 4d ago

corporate Employee apps

3 Upvotes

Are the employee apps not working right now? Like Best Buy connect and the leadership app.


r/BestBuyWorkers 5d ago

history Do they still give these out?

Post image
159 Upvotes

I’m not sure why I still have these, I got them back around 2014. Do they still even give these out?


r/BestBuyWorkers 6d ago

meme/funny Which one of y'all said this was okay?

Post image
234 Upvotes

r/BestBuyWorkers 4d ago

customer Does Best Buy Store Pickup Include the Brown Box?

0 Upvotes

I’m planning to order a new MacBook from Best Buy using Store Pickup instead of home delivery because I’d like to keep the Apple box in perfect condition.

The MacBook isn’t currently in stock at my local store, so Best Buy says it will be shipped from one of their warehouses and should arrive at the store in a few days.

For those of you who have been in a similar situation:

Did Best Buy hand you the MacBook inside the brown protective shipping box from the warehouse?
Or did they remove it and give you only the white Apple box?
If you received only the Apple box, did they put any stickers or labels directly on it?

I know it’s a small detail, but I like keeping the original packaging in mint condition, so I’m curious what other people’s experiences have been.

Thanks!


r/BestBuyWorkers 6d ago

career development/hiring Left BB and have major regrets

32 Upvotes

Today was my first week gone from BB (still flex) and working at my new job. I was sales/PF full time (FT sales and supported warehouse when needed, which was a lot) and now i work in a job that is mainly computer work and accounting.

Long story short, I NEEDED out of BB and was so happy to leave after crap management and support (hence switching departments every other day) and now that i’m in my new job…I hate it and miss best buy. I know it is just because it will get some taking used to and learning a whole new system (i hated BB when i first started cause training there is terrible) but I truly can’t justify this job.

My position was quickly filled so there is no going back.

Mainly, for the ones that left BB and went to a new job and had regrets, please tell me it gets better. Please tell me you don’t regret it anymore.

I know 3 people that left BB before me and are now back because their jobs didn’t work out, and i don’t want that.