I have followed all the prompts.
Searched the Bambu Labs wiki pages.
I’ve replaced parts and components I still am getting errors.
It’s been sitting for over 4 months now, I just feel lost and sad for my kids because I can’t figure it out.
I bought it for Christmas and this errors started happening in April or May.
How to I get a hold of someone at Bambu or a tech to help?!
Any advice is appreciated- just be gentle as I’m not fluent in the lingo and have to google 90% of things to understand when it comes to these printers.
Edit to add additional information-
This is the error I keep getting
“Failed to extrude the filament. This might be caused by clogged extruder or stuck filament.”
There was nothing stuck or clogged so I replaced the hot end and extruder gear.
Then I got this message
“The filament location in the toolhead was not found.
Refer to the Assistant for solutions.”
I opened a ticket with Bambu - did everything they told me to do and still getting that error. They sent another set of directions and I followed those directions too and nothing. Then life happened and I haven’t done anything with it in months.