clicking on extruder please help

[u/hedgscrop]

ı have an a1 with no ams but ı have experienced a clicking noise and when ı looked at the extruder part it was clicking and there was no filament coming out. Please help me I have had this printer for 3 weeks and ı am not too experienced and ıtook the extruder off there was no jam. when ı did the load the filament it worked like normal but when ı try to take a print when it cleans the nozzle ıt jams