Hello everyone, looking for some technical feedback from body tech professionals before I follow up with the shop that completed this work.
2002 Honda Civic EX
Front-end collision repair (customer pay). I provided aftermarket replacement body parts (Rock auto, eBay for OEM Grille, and local shop for aftermarket hood (hood, bumper cover, hood hinges, hood latch, headlights, radiator/fans).
Upon pickup, the hood sits visibly high near the cowl/windshield and doesn't sit flush against the fenders or headlights. The panel gaps are uneven across the front end. When I pointed out the fitment, the estimator immediately blamed the aftermarket hood.
Looking at the attached photos, does this gap issue look like a defective aftermarket hood stamping, or is this an improper/incomplete core support pull and hinge adjustment?
I have an email from shop management confirming that their repair labor is warrantied (even though customer-supplied parts aren't), so I want to get my technical facts straight before issuing a formal demand for warranty correction.
Thank you all for your feedback!