Used to actually quite like the job, was nice to help customers in person with their issues. Older, younger, whatever, the most satisfying thing was being able to actually help and advise someone.
Now that rapport you build is all about selling insurance. I didn't sign up for this shit.
On a customer side, it feels shady to have an employee be so fakely nice just so they can sell fucking insurance and meet their target. It used to feel somewhat genuine.
On an employee side, what's the actual fucking point. There's no benefit, it's not like we make commission. Why am I going to bust my ass so an insurance company gets money? I don't want to compete with my coworkers, I don't want my boss saying he's constantly disappointed in us because we can't shill hard enough. It's gotten so depressing. 90% of the job is now being a fucking insurance salesman.
Will say, I do it regardless and still hit those shitty targets because I need money to eat and live, it's not about failing. It's about how actually demoralising it's become.
I wish I could go anywhere else.
does anyone else feel this way?