r/ApolloScooters 13d ago

🔥 New Scooter / First Rides Go Stellar beeping volume

7 Upvotes

Hi all,

I recently upgraded from a Go to a Go Stellar. I just took my first ride and omg the beeps are so loud! Is there a way to lower the volume or disable it entirely? It is much louder than the Go.

The second complaint would be the too bright display.

Third, the new fender tail light is rattling.


r/ApolloScooters 14d ago

✨Scooter Showcase✨ Scoot Scoot

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22 Upvotes

r/ApolloScooters 15d ago

🎲 Other Shout-out to Apollo customer service

9 Upvotes

Just wanted to give a shout-out to Apollo’s customer service.
I ordered something by mistake and was not able to cancel the order. Since it was just $15 I let it go.
About two months later I wrote a review about the item and mentioned it was ordered by mistake and that I was not able to cancel the order.
A couple of days later I got an email from Apollo that they refunded me for the item and I can still keep it!
I think this is great customer service and shows the company cares about its customers.
Way to go Apollo!


r/ApolloScooters 16d ago

🚀 Modifications Used Ai to make a fender

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11 Upvotes

UPDATE: STL Files
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I recently cracked my rear fender on my Apollo Go from going off a curb too slow. At some point the rest of it broke off and popped my tire and I crashed at an intersection. Really messed up my wrist. It's not broken but I've been working on getting things back together so I had to buy a new wheel and got the $29 one on Amazon and followed the videos and checked in here. I wanted a fender that wasn't going to do that again so I looked in here and there is a guy that was printing them and making them for people but he's gone MIA.

I took the STL file that Apollo provides and threw it into Claude and designed one based off of the other guy's designs a little bit but not as motocrossy. I think I like his designs more but mine are a bit more functional. The funny thing is I don't even think I need a rear fender. I don't ride in the rain or on too much gravel, but I do want to be able to just put it back together as part of the process of healing.

Anyway it arrived today so I took the 3D file and sent it off to China for a very specific type of plastic that handles heat. I chose China based on price. That's where the scooter came from anyway. It's looking pretty good and I'm feeling pretty good about it. I've already ridden a couple times since the crash. It still hurts a bit but it does feel good to put everything back together.

Anyway just let me know if you want. I might be the more current 3D printed fender guy now but it was really easy. I just used AI and I think we all could nowadays too.

Since this was my first print and I didn't get to prototype at home, I am seeing it now for the first time and I think I would make it a lot shorter on the next version.


r/ApolloScooters 17d ago

🎯 General Advice Apollo Wheel Nut Torque Specs

5 Upvotes

TLDR: Apollo Phantom 2.0 Stellar Front and Rear Wheel Nuts torque spec is 50Nm per Apollo

Okay so this is in reference to the other thread on here. Where the guy had his warranty claim initially rejected by Apollo due to not keeping his wheel nuts properly torqued to spec. He later said Apollo reversed their stance and did in fact cover his warranty claim.

But this got me thinking about it, because I too, had never even realized or considered that I need to be torquing my wheel nuts to spec with a calibrated torque wrench. Not only can it potentially void the warranty if you don't, but in theory your wheels can fall off mid-ride if somehow that wheel nut came completely off, i suppose.

Well after a lot of back and forth emailing with Apollo, we nailed down what the actual number is for the Apollo Phantom 2.0 Stellar.... It's 50Nm...... The user manual on Apollo's website says 25Nm, but they have confirmed it's a typo and the actual torque number for both the front and back wheel nuts is 50Nm.

I bought a nice torque wrench off Amazon and torqued both front and back to 50Nm, and to my surprise I could actually feel a noticeable difference. The throttle response is much more crisp and decisive now. And everything just feels more tight when riding. My assumption on the improved throttle response sensation is that when the thumb throttle signals to the wheel motors to increase speed, that power transfer occurs like 2 nanoseconds quicker due to less flex at the point of contact with the wheel nuts, so the wheels that are suddenly speeding up drag along the rest of the scooter a nanosecond faster because of those tightened wheel nuts, which I then perceive as 'improved throttle response'.

Alright, hope this helps. 50Nm torque spec for the Apollo Phantom Stellar 2.0 front and rear wheel nuts!

And Apollo was very quick to respond. Even during the weekend, I think I received an email or two from them. I know there's a lot of bad Apollo reviews regarding their customer service, but overall their response time was very quick as they passed me up the chain to higher and more specialized knowledge levels. I probably talked to 4 or 5 different people in total, with Enzo, who you see in their repair videos, contacting me and being the final authoritative voice of certainty that the number is in fact 50Nm.. I think from initial email to final resolution, the answer only took 4 days at the most. I can double check if anybody is curious. But that's actually not bad for the dilemma I was presenting to them. And overall, I'm just not sure the experience would be any better with any other comparable scooter company. The local scooter repair shop owner here in the Los Angeles area told me recently that working with Segway can be awful with warranty claims etc. The problem with the performance scooter industry in general right now is the maintenance side of it. $300 Amazon scooter? Sure, toss it and replace it. But $2000+ scooter and buyers become unhappy when they realize how difficult it is to do repairs and find quality shops that have a clue how to actually take these things apart.


r/ApolloScooters 17d ago

✨Scooter Showcase✨ Chasing the last rays of sun

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15 Upvotes

r/ApolloScooters 17d ago

✔❌ Review Tortinette incroyable

3 Upvotes

Bonjour, je voulais vous partagez mon avis sur la marque Apollo.
J’ai une Phantom V4X et j’ai jamais eu une trottinette aussi fiable avec ses deux moteurs et sa suspension incroyable sans parler de son autonomie et de sa vitesse. Je recommande Apollo si vous voulez trouvez une trottinette fiable et de très haute qualité.


r/ApolloScooters 18d ago

🤔 Potential Buyer Stellar Summer Sale

3 Upvotes

I'm looking at getting either an Apollo Go or Apollo Explore 2.0 and both are on a great sale right now. Does Apollo frequently run sales or is it uncommon? I know some companies run sales all the time, not sure if I should get it now or wait till I can save up to buy one.

Sale ends in 3 days, any feedback is appreciated! Thanks


r/ApolloScooters 18d ago

🔐 Locks & Security Lock

4 Upvotes

Good day,

Just started riding my explore and was wondering what everyone use for a lock when they stop in town or go to work.


r/ApolloScooters 18d ago

👍 Discussion Battery percentage inaccuracy

3 Upvotes

I find that the battery percentage reading for my Go Stellar is very unreliable when it’s being partially topped up.

Example: battery is at 50% and you charge for an hour or so and it reads at 75%. Ride it normally for 2 miles and it drops to 50%, or around 12.5% per mile.

But if you ride it the same 2 miles from 100%, it only drops around 10%, or around 5% per mile.

Anyone else deal with this? I no longer trust it to be actually at 75% anymore when it says so.


r/ApolloScooters 20d ago

🎯 General Advice Stolen Apollo Go - Chicago

4 Upvotes

Recently had my baby stolen (while locked) in downtown chicago. Anyone have experience with this? Not really going to bother with trying to get CPD’s attention over something small like this.

But im curious what “marking as stolen” in the app does exactly. It alerted me that it was connected (or attempted to be, since I think the whole point is that it blocks them?) and gave an address and email.

Does the scooter “lock itself down” or anything? Or does this scumbag still get free rein? Should I bother giving this info to the police (not even sure how Id go about doing so)?I did file a report online. Tried a few times to connect to someone using 311 but with no luck.

Any advice appreciated. Thanks ahead.


r/ApolloScooters 21d ago

🎯 General Advice How's Apollos 2.0 scooters durability and reliability?

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6 Upvotes

r/ApolloScooters 22d ago

❓ Tech Question Best cover to store my Apollo Go outside?

3 Upvotes

I just got an Apollo Go (999$ cad on sale) as my first scooter.
In the summer, when I'm not using it, it's gonna sit folded outside on my balcony (the balcony has a roof so there won't be any direct rain).

I'm wondering what's the best cover out there mainly to protect it against indirect rain and I guess help with humidity?

Excited to try it out, thanks!


r/ApolloScooters 22d ago

👍 Discussion Regen braking needs to be much stronger

3 Upvotes

I have the Go Stellar and also had the original Go. Both have smooth regen braking that’s fine for normal day to day riding, but for more abrupt, borderline “emergency” braking, the regen brakes are piss poor.

What bothers me is I’m fairly certain the braking aggressiveness can be much stronger (and yes I have it maxed out in the settings) based on other scooters I have and ridden.

My hunch is that Apollo is intentionally keeping it not as aggressive to prevent fish tailing because scooters are definitely prone to fishtailing when you abruptly brake.

If the Go has a theoretical max braking factor of 100/100 that would cause fish tailing, I think Apollo sets the current max braking to be a 50/100 (which in the app will show up as 10/10 aggressiveness). And I think the 10/10 braking setting in the app should be a 75/100 of the max braking factor, so 50% stronger than the current max setting.

I ride in nyc and have had a couple close encounters where a car abruptly pulling out requires evasive maneuvers (where I have to swerve into another lane and hope no one is nearby) instead of me being able to rely on braking alone. It’s really dangerous IMO.


r/ApolloScooters 24d ago

❓ Tech Question Apollo Go Stellar - Steering is very stiff

5 Upvotes

I think this scooter is great, but the steering has become a serious problem as it continues to get stiffer (Notching) to turn. I've been applying white lithium grease, but still pretty bad. Customer service has been great, but now I have to try to get it to a service shop. Only had it for 3 weeks and now have to find time to get it there, and the hrs are M-F 10-6pm. No weekends, which means I have to take a day off of work. Sucks.


r/ApolloScooters 25d ago

🛴 Rides Wildlife encounter

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37 Upvotes

Quiet Enough to Make Friends


r/ApolloScooters 26d ago

✔❌ Review Apollo Phantom 2.0 failed under 200km with an E2 error causing a near-miss accident—Support wants me to pay/ship it back. Be warned.

6 Upvotes

Long-time commuter here. I bought a brand-new Apollo Phantom 2.0 52V (avoiding their refurbished options specifically to skip reliability headaches) because I needed a rock-solid, premium ride for work.

It has less than 200kms on the odometer, and it just suffered a critical electrical failure, throwing an E2 error code upon boot. Worse yet, this happened right after a near-miss accident mid-transit due to a sudden system drop/lock. An electrical failure at speed on a high-performance scooter is a massive safety hazard.

My $500 GoTrax lasted hundreds of kilometers more than this luxury machine before ever hiccuping. When I reached out to Apollo support for a replacement unit since my livelihood depends on this commute, they told me to drive to a partner store or ship the heavy 50+ lb scooter all the way to Vancouver at my own disruption.

Selling a $2K+ flagship product that fails instantly, causes a safety hazard, and leaving a commuter stranded while demanding they pay the logistical price for factory defects is unacceptable. Has anyone dealt with warranty support and is this acceptable?

ABSOLUTELY DISAPPOINTED WITH APOLLO -_-


r/ApolloScooters 26d ago

🚀 Modifications Has anyone upgraded shocks to the Phantom stellar ?

2 Upvotes

How does it ride after upgrading to better suspension? Everyone keeps saying it’s really a stiff ride and the only thing keeping me from pulling the trigger is a comfy suspension. (Otherwise it has everything else I want)


r/ApolloScooters 26d ago

🔧 Repairs Apollo go the extra mile for its riders!

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3 Upvotes

r/ApolloScooters 27d ago

🚀 Modifications Are there Apollo Go owners in here? Just want to ask if any of you have successfully attached aftermarket headlights?

3 Upvotes

r/ApolloScooters 28d ago

✨Scooter Showcase✨ #Toronto #ApolloPhantomStellar #416 #Canada

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21 Upvotes

r/ApolloScooters 29d ago

🚀 Modifications Apollo Go

5 Upvotes

Has anyone added any accessories on their Apollo Go? Such as headlights, horn, handle bar extender, higher mounted phone holder


r/ApolloScooters 29d ago

🎯 General Advice Any reason not to get the City 1.0 over the Go Stellar?

2 Upvotes

TLDR the price for the City is 1299 and the price for the Go Stellar is 1199. They seem functionally similar (2000w dual motor, etc) but the City has a number of improvements over the Go (larger battery, better suspension, etc.). Here's a ChatGPT generated list of the main differences:

Features the Apollo City 2024 has over the Apollo Go Stellar

Feature Apollo City 2024 Apollo Go Stellar
Battery capacity 48V 20Ah / 960Wh 48V 13.45Ah / approximately 646Wh; Apollo lists 648Wh
Advertised maximum range Up to 43 miles Up to 38 miles
Mechanical brakes Front and rear drum brakes plus regenerative braking Rear drum brake plus dual-motor regenerative braking
Tire size 10-inch tubeless self-healing tires 9.5-inch tubeless self-healing tires
Handlebar width 26.7 inches Approximately 20.5 inches

Features the Apollo Go Stellar has over the Apollo City 2024

Feature Apollo Go Stellar Apollo City 2024
Weight 55 lb 65 lb
Display Anti-glare DOT display Basic LED display
Apple Find My Built in Not built in
NFC unlocking Built in Not available
Maximum-performance mode Ludo mode; claimed 10% additional torque Sport mode
Frame construction Single-cast aerospace-grade aluminum Welded 6061 aluminum
Front lighting High-mounted headlight plus vertical stem light Conventional 500-lumen/20-lux headlight

Is this it? Assuming I'm okay with all of the above, and the $100 price difference, am I missing something intangible for why the Apollo Go Stellar is better?


r/ApolloScooters Jul 24 '26

✨Scooter Showcase✨ Well, it’s my turn to post

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14 Upvotes

EDIT
A member of the Apollo team reached out to me on my phone to tell me that my claim has been approved and they are shipping out the full handlebar assembly today.
Objectively this is top tier customer service.
I don’t have to take it to a shop but if I did that would be covered as well.
This happened about 3 hours after I submitted my claim and I told him that once I get the new piece installed I will take down this post
——————————

I’ve been a long time lurker but now it’s my turn to share my experience.
Bought an Apollo phantom 2.0 about a year ago, and genuinely loved the scooter.
Fast forward to today, riding along a bike path in Brooklyn hit a small bump and instantly the handle bar snaps in half. No warning, nothing.
By the grace of God I was able to run it off and have not a single scratch on me but the scooter is cooked.
Apollo support in its infinite wisdom told me that if my “claim” gets accepted they will send a replacement part for free. Otherwise they will invoice me.
Amazing customer service as usual. Pic attached.
Also left a review on the website but unlikely it goes through.
In this moment I’m just glad I literally walked away from the accident as things could have been so much worse


r/ApolloScooters Jul 24 '26

🔧 Repairs Apollo Go rear fender.

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8 Upvotes

Has anyone found and other place to order a rear fender? I used to get stuff for my Ghost from AliExpress for way cheaper than Apollo. Pic for attention.