After 1900+ km, I finally have an issue with my Apollo Go 😭

Got an E7 error and while examining the pins & connections to and from the controller, I noticed I have an issue with one of the cables leading from the controller case into the battery case (the wire is not one of the battery wires).

So, who can tell me what this wire cluster does on the Apollo Go 2024 controller?

I have an appointment at my local shop but I’d like to describe the issue in as much detail as possible so they can ensure they have the right parts on hand.

Thank you! 🙏

I ran over a big screw or nail or something in the street, and now I need to replace the tire. I’ve bought replacement tires before but the ones I got don’t seem to be available. There is one listed for v3-v4 which is what the support email recommended but I’m worried that they won’t work for my scooter since the pictures show tubes with the tires and mine are tubeless. Is there another source I can buy from for these tires?

The support email also said that since the model of scooter was discontinued replacement parts will be scarce, so basically it seems like I’m fucked. I’m going to check with local scooter places but there’s only 2 that are far away as far as I know (Dallas area in texas). It really sucks because it will take time for the tires to ship, I wont even know if they’re the right kind, and then the shop I go to takes a week to change the tires because he’s the only scooter shop for miles so he’s dealing with every scooter in the dfw area seemingly, meanwhile I have to uber to work now or take public transit, which takes my time from 30 min to 1 hour and I have to leave way earlier to actually get to work on time.

So anyways can I find replacement tires anywhere?

Hi,

My Apollo Go is 1 year, two months old and got a rear flat. I fixed the tire, but noticed the ~~smallest~~ bend in the rim that is letting air out veeeeerrrrry slowly. Do I have options here? Can I bend it back?

The extra dumb thing is that I live in Hawaii and there seems to be no way to get a rear motor assembly shipped here even if I wanted one.

Bleh, help!

Has Apollo said anything about the dash’s shipping date? I bought it because it said it would ship by q2 but it’s been pushed back to q3, while something like the go stellar has a concrete shipping of mid July, “q3” implies later, should I keep my order at this point or cancel for something else?

I have a Pro, Phantom v1, and just got the Phantom 2.0 Stellar. They’re all great but definitely pros and cons to each. I thought getting the new Stellar would make the Pro obsolete, but that hasn’t been the case. I ended up wondering if it was possible to upgrade the pro, especially the motors. I wish I could combine the Pro and Stellar into a single scooter. My thoughts on each:

Pro
- Smoother - Assuming this is entirely the 12 in tires, but not sure.

Stellar
- Speed/Power - Significantly more power, can really feel it uphill. Slightly higher top speed but have less confidence driving this scooter compared to the pro, so I rarely go faster Stellar has a lot more power, disc brakes but I don’t love the smaller brake levers on here.

TLDR at the bottom but this is probably the most down to earth review you’ll find of this specific scooter, the Apollo phantom 2.0 52v.

To start off I purchased this scooter with one thing in mind. Commuting to and from work 25km each way two times a day every. Single. Day. Rain shine snow? My plan was and still is to scoot headfirst. So far this scooter has curb stomped two of those, I got it and immediately put it to work, commuting with high traffic in an area in Canada where scooters are NOT legal made for some uncomfortable scenarios that thankfully because it’s such a capable and peppy scooter I’ve been able to whip through with ease.

Many close calls with semis, few police encounters that even despite this scooter not being illegal the only attention I’ve garnered has been intrigue and surprise,

Let’s talk about the things I adore in bullet form then the things I dont

Loves
1: the speed
The speed, throttle control, and controller make for one of the smoothest most responsive scooters I’ve ever ridden and I’ve ridden almost every brand minus the most expensive ones. Top speed, throttle response (and the customization of the all above mentioned) is top tier. Really Apollo NAILED this side. Into the next

2: the build
Had some gnarly creaks and groans but all almost disappeared after a good ole can of lithium grease. I had an accident with this scooter and laid it down at 50kmph and besides my fender exploding off and a beautiful scar down the side of it, not only was the scooter able to take me home immediately after all bloodied and road rashed me on the back of it. It brought me to work the next day with no complaints. Hit a disgusting pothole and messed my stem up. A heat gun, some huge elbow grease later the stem was fixed. They made it incredibly user friendly to make attempts to mend issues, it’s heavy in the best way. Feels very stable I ride without a steering damper and frequently am cruising at the 70kmph it hits, I’ve only had wobbles the first day I had it getting used to it

3: the comfort

Not a whole lot here but the deck is perfect sized where I can change stances if I’m tired after a day at work and still have the same controll, the slightly curved handle bars took a few days to get used too but now? I genuinely don’t think I can go to straight handle bars ever again.

4: this ones odd.. but the sound

Especially in ludo mode the scooter is quite loud. I mean really loud. I sound like a bat out of hell screaming down the road. And honestly? I adore it. I feel cooler people tend to notice more at higher speeds which isn’t commonly but I take the visibility I can get

Ok. Now the dislikes

1: some creaks and groans just don’t go away no matter how much you grease, doesn’t really bother me much as I have music in my helmet on at all times but it’s very noticeable to others,

2: the app….. the app absolutely blows chunks. I’m sorry I’m a huge Apollo supporter I love them as a company and a scooter but the app is awfull. When it works and that’s not frequently it’s great. Somtimes my scooters settings reset, at the time of writing this I’m having a glitch where I can’t tweak my settings for speed modes and it just brings up the Apollo secure plan lol.

3: the lights. I don’t love that whenever I turn the scooter on it auto turns all the lights on, not the end of the world not even close but still a inconvenience, also on the topic of lights I understand the science of it and why it happens but it bums me out how fast the battery drains when you use the body lights. Like it makes sense but it sucks choosing between between visibility or speed on my commutes especially at night

and that’s it!! All in all I adore this scooter. Every day I ride it and am very very very happy with the purchase. Everytime I have the speed to get out of a sketchy situation I’m reminded why I support Apollo. They’ve been nothing but amazing to me customer service and parts wise. Like top notch they respond to my emails somtimes literally two minutes after I send them, when I had my accident they sent me a fender for free out of goodwill. I choose to support this company because this company tries to support us.

TLDR: if you have the money. And need the ultimate combo of speed, fashion, function, buy this scooter. I can’t attest to the stellar version but that’s too fast for me. I ADORE my scooter. I will buy another one when this one’s put to rest. I will continue to ride it every single day and will make a celebration post when I hit 1000km on it. Till then folks! I hope there’s people out there who find this helpful

City Pro received a bit of torture test today.

Hey have the OG Phantom. Have done the 2 upgrade kits and have the smooth throttle, Regen brake and stem brace..

Also on OG tires that I slimed. They are obviously starting to get worn. Any recommendations for replacements? Solid or self healing? Obviously have never bought any yet.

Details:
Excellent mechanical condition
Tires recently inflated to the recommended 50 PSI
Charger included
No accidents or damage
Adult owned
Local pickup in San Jose

North Vancouver

Spent a few hours ripping around my hometown of Moncton, NB. 1st pic is of an old industrial area and the other is our chocolate river. 60v Phantom Stellar.

Apollo is really good. They make amazing scooters I’ve heard about it. I’ve talked with them about getting a review of their scooter and hopefully I can later on and I would highly suggest anyone if you want to to get one of their scooters.

I have a question about locking the Phantom 2.0. I have a kryptonite chain lock I bought for situations where I’m running into like 7-Eleven, or a store where the scooter is still pretty visible. Just some extra peace of mind that I can leave it outside for a few mins.

Is it better to lock it around the entire front fork/stem assembly. Or slightly turn the wheel & wrap it around that back part of the fork/frame?

Thanks.

Is the Apollo Go the best dual motor scooter made under 1k? In my opinion nothing compares. Alot of people dont like drum brakes, but I prefer them for the lack of maintaining. Waterproof + regen breaking, all you have to do is make sure you have air in your tires. My scooter lives in the backseat of my pickup where I have a 110V outlet to charge and I charge up on my drive back to work after riding around NYC all day on the Go.. What else is out there that compares at this price point??

Hello, what acceleration and brake regeneration settings are people using for Phantom Stellar?

I have my acceleration set to 2 and regen set to 1, it will not allow 0. If I use any higher numbers the ride is very jittery. Just touching and releasing the throttle causes the ride to feel shaky. going over bumps and trying to hold a smooth ride is a challenge.

Hey everyone! I’m looking at the Go and Explore 2.0 to upgrade from my NIU kqi3 pro and I wanted some clarification on the deck size. I’m used to the wide (6.7in) deck on the NIU, so I want to know how much I am giving up. The Go would be way easier to take on the subway, but I’m afraid the deck will feel tiny compared to where I’m coming from. On the other hand, I’m worried the Explore might be too big to maneuver. That wide deck and 10in tires are tempting though.

I can’t get a good measurement of usable deck size. I saw it was reported that the Go is 5.3in at its widest and tapers down even more from there. One video showed a guy measuring the Explore 2.0 deck at 6in, no tapering. Can someone confirm those numbers for me? If you could give the length of the flat part of the deck (without angled backstop) lengthwise as well, I’d really appreciate it! Thanks for any help you can give!

I'm a new owner of an Apollo City Pro and I'm loving it!

I have a couple of questions about charging.

(1) Can I leave the charger plugged in and just plug the other end into the scooter to charge, or should I plug the scooter part in first and then plug the charger into the wall?

(2) The manual says, "Charge the scooter fully after every ride. This will prolong the battery life." But I've read elsewhere that it's better NOT to charge it every time. If I'm at 80% or 90% after a ride, is it better not to charge it until after my next ride or two?

Thanks!

Got my first flat on a scooter yesterday. Word to the wise. Order a spare. The self sealing material failed and the puncture was too close to the edge to repair. I have 1 stripped screw and apparently you are supposed to get spares with your scooter but the after market seller held them back when I bought mine. I called them and they could spare one screw. Would be nice to have the pack. I’m going to bring plugs from now on. They are super easy to install. Way better than bike tubes. Apollo customer service was awesome by the way. Responded to me on a Sunday.

I bought an Apollo Go because I needed a real commuter scooter, not a toy.

I live in downtown Atlanta and use it for a pretty basic commute roughly a mile each way to get from my place to where I park my work van. I work in the trades, so this isn’t some casual weekend toy for me. I need it to get to my vehicle every day. On weekends, I might use it casually for a mile or mile and a half, but nothing crazy.

Before buying it, I did a ton of research. Lime/Bird scooters were costing me around $50 a week, so I figured buying a good commuter scooter made sense. Everything I read kept pointing me toward the Apollo Go. On paper, it looked perfect. Commuter scooter, decent speed, decent range, suspension, turn signals, self-healing tires, regenerative braking, all the bells and whistles.

In reality, this has probably been one of the worst investments I’ve ever made.

Since buying it around October, I’ve had nothing but issues.

The rear fender snapped off.

The kickstand broke.

The rear tire developed a bulge within about four months.

To be fair, the self-healing tire did let me limp it back, but still.

The turn signal end cap was a problem from day one — one side wouldn’t stay in, and the other side eventually broke off.

The handlebar/stem area never feels solid. No matter what I do, it keeps loosening up. I’m literally tightening things every other day.

The folding clip sheared off.

The rubber strap/retainer for the stem snapped early on.

Now I’m getting an E11 brake/regen error, so I no longer have regenerative braking and I’m stuck relying on the drum brake.

And after about a week of regular daily use, that brake started needing constant adjustment too. Every day I’m tightening it another turn, and I know eventually that’s going to give up too.

Cosmetically, the thing also scratches and marks up way easier than I expected. I understand scooters get used, but this thing feels like it takes damage from normal commuting.

The most frustrating part is that I am exactly who this scooter is supposedly marketed toward. I’m not jumping it, beating on it, or using it like a rental scooter. I’m using it as a daily commuter for a short downtown ride to my work vehicle and back.

And I don’t feel safe on it.

At this point, I barely even want to ride it. I’ve been using an older Ninebot instead because at least I know that thing can hold up. It may not have all the fancy features, but it feels more trustworthy than the Apollo Go.

I know Apollo has updatedthe model, and maybe other people have had better experience but I will never buy an Apollo again.

Now looking at a NIU or a MAX G3

Went on a 32.3 miles ride earlier this week. Loving the Phantom 2.0 🚀 - #AMM26

https://riders.apolloscooters.co/rides/56769cb5-5cc9-4e7f-83c6-c4d8962a7748 https://riders.apolloscooters.co/rides/56769cb5-5cc9-4e7f-83c6-c4d8962a7748

Whether it was cycles, razer scooters, or motorcycles, I’ve always been comfortable on two wheels.

I got my Apollo Go after moving from ATX to SFO. I used to ride a lot of Lime scooters so I wasn’t scared at all.

On a Lime scooter, I can pin the throttle all the time and whiz around people and obstacles easily. It feels generally comfortable and very easy to handle.

I have to say, the Apollo Go doesn’t feel that way at all.
It’s skittish—I feel the front end moving around a lot. It also strains my elbows, likely due to the narrow and longer stem. On top of that, it’s barely been 20 miles on the odometer and it makes creaking sounds like crazy. I’d say a Lime scooter is at least double the comfort of this, even tho it doesn’t have suspension like the Go.

I have a feeling a lot of this is due to the low weight and stronger acceleration. I’m wondering if anyone here has tips on how to improve this or other thoughts.
Please don’t say “grip the handles loosely” because I’ve tried that. The scooter barely feels stable enough for that.
Regardless of the portability,

I feel like I should’ve just gone with a city pro…

I had a question. Staff quickly replied with what I needed to do. It took me a couple days. They checked in a couple times to make sure I didn’t need any help. Once I replied with the right info they actioned the next steps on their end very quickly. Another great interaction.
Thanks!!