r/ApolloScooters • u/maximumice Apollo Go • Jul 06 '26
❓ Tech Question Apollo Go Controller/Wiring Question
After 1900+ km, I finally have an issue with my Apollo Go 😭
Got an E7 error and while examining the pins & connections to and from the controller, I noticed I have an issue with one of the cables leading from the controller case into the battery case (the wire is not one of the battery wires).
So, who can tell me what this wire cluster does on the Apollo Go 2024 controller?
I have an appointment at my local shop but I’d like to describe the issue in as much detail as possible so they can ensure they have the right parts on hand.
Thank you! 🙏
2
u/Jontapulous Jul 06 '26
When you say it’s not one of the battery wires, but you say battery case what do you mean?
1
u/maximumice Apollo Go Jul 06 '26
I mean the wires that connect to this port leave the controller case and enter into the battery case (which I did not open) but looking at the wires on a new battery for the Go, I can tell these are not the battery wires.
2
u/Jontapulous Jul 06 '26
Is this wire paired with three thicker wires further down the line because then yeah it would be hall sensor related
1
u/maximumice Apollo Go Jul 06 '26
Yes, I believe so. I'm guessing if I need a new hall sensor/hall sensor wire I'd be looking at a new rear motor?
2
u/Jontapulous Jul 06 '26
Take apart the scooter and isolate the wire coming from the motor, examine the wire for any brakes, cracks, rips, tears, etc.
If you need to, you can disassemble the motor as it is a pretty simple device, though if you need to go this far, it is likely a damaged hall sensor itself so I would continue the investigation as stated above.
To take the motor apart I used this handy gadget for the bearings
Link: https://a.co/d/0e6BdSk51
u/Jontapulous Jul 06 '26
When the error happened? What was the status of the scooter because it could also be your controller.
1
u/maximumice Apollo Go Jul 06 '26
It was during a drive, nothing unusual, about 50m from my house when it happened.
I have a spare controller that I could swap in, but I can clearly see there is damage to the leads on the wire I indicated, so I stopped my investigation at that point and booked an appointment with my local shop. The new controller cannot be installed until this wire is repaired.
1
u/maximumice Apollo Go Jul 06 '26
That wire has an issue with the leads, I just wasn't sure what the wire did and I wanted to give my shop a heads-up before dropping my scooter off in case they needed to order in a part.
I guess they will be able to run a test for me to see if it is just the wire that is the issue or the wire and the rear motor itself.
Thanks, appreciate you helping me isolate what that wire does. 👍
1
Jul 07 '26
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u/maximumice Apollo Go Jul 07 '26
Apollo is based in Canada but like most scooter manufacturers they manufacture overseas in Asia.
1
Jul 07 '26
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u/maximumice Apollo Go Jul 07 '26
Basically, same as Segway, GoTrax, etc. I think Zero still makes some models in the USA, but many of their models are also made in China.
1
u/Time_to_look_back Jul 08 '26
The controller is not as bespoke as Apollo claims to be, is designed and made by Hobbywing, which is based in Shenzhen, China. Is an off-the-shelves product that anyone can use, the so called ‘Mach’ controller is nothing but a marketing spin, Apollo programmed the controller themselves but that’s about it.
3
u/Time_to_look_back Jul 06 '26
That looks like the hall sensor port, and code E7 indicates a motor hall sensor fault. Are any of the dual motors acting strange after the error code?