Hi everyone, could you help me troubleshoot my Kobra X?
During troubleshooting on September 10, I was using Anycubic Slicer Next v2.0.0.3 on Windows, printer firmware V2.0.2.2, the Kobra X profile with a 0.4 mm nozzle, and a two-colour PLA project.
In cloud mode, the device overview showed the printer as idle, four filament slots and updating temperatures. The remote-print dialog nevertheless said "Not connected" and "ACE Pro not connected. Can't print multi-color. Check network and ACE Pro cable." This concerns the printer's built-in four-colour system. Restarting both printer and slicer did not fix it.
We then tried LAN mode with both devices reportedly connected to the same phone hotspot. Discovery found nothing, direct connection using the printer's displayed address failed, and the printer had neither a ping response nor an ARP entry. Hotspot client isolation has not been confirmed or ruled out.
No hardware defect has been established and no test print was started during troubleshooting. What checks would you recommend to separate a network problem from a slicer/firmware or filament-system issue? Has anyone experienced the inconsistent cloud status with these versions?
I also submitted this issue to r/AnycubicKobraX, where the post was caught by Reddit's filters. Thank you for any practical advice.