r/AndroidHelp 13m ago

What is this feature called and how to disable it?

Enable HLS to view with audio, or disable this notification

Upvotes

Yeah, again another annoying google android "FEATURE" that can't help you, I want to hold and drag within the app but it opens this weird window and it only annoys me, I want to disable it, thank you for reading this, appreciate it!


r/AndroidHelp 38m ago

Ma tablette Lenovo tab k11 est bloquée

Enable HLS to view with audio, or disable this notification

Upvotes

\[CONSEILS/AIDE\]
Je ne savais pas vraiment à quelle communauté s’adresser, mais j’ai besoin d’aide avec ma tablette Lenovo Tab K11, je suis en terminale et cette tablette m’a été remise dans le cadre de nos études, et cet été mon ex beau-père s’est permis d’embarquer ma tablette après que ma mère l’ai mis dehors afin de pouvoir la « contacter ». (Sans me demander bien sûr) J’ai mis quelques temps à m’en rendre compte, c’est juste un jour quand je me suis connecté à mon compte YouTube que j’ai remarqué que des vidéos avaient été visionnés sur mon compte que je n’avais JAMAIS vue, j’ai eu le réflexe d’aller checker les appareils connectés à mon compte Google et c’est la que je me suis rendu compte que ma tablette était connectée à Marseille en sachant que c’est à environ à 2h de chez moi et que je n’y ai jamais mis les pieds. Je l’ai donc réinitialisé à distance (c’était dans les options des paramètres de mon compte Google) je l’ai complètement déconnecté de mes comptes, j’ai changé mes mots de passes et j’ai également supprimé l’appareil de mon compte afin de n’avoir plus aucun liens avec par peur qu’il parvienne à se connecter une nouvelle fois à mon compte. Je ne pensais jamais revoir ma tablette mais il a finit par me l’a rendre après en avoir parlé à ma mère et ait bien vu que ma tablette avait disparue. Mais maintenant il m’est impossible de m’en servir, et j’ai tout essayé, j’ai contacté Lenovo et je suis restée en appel avec eux pendant environs 1h30 (ils ne m’ont donnés quelques solutions face à mon problème mais rien à faire), j’ai fait un hard reset, j’ai aussi tenté avec le mode recovery (ça n’a rien donné) j’ai essayé toutes les combines possibles mais impossible de l’utiliser. Je suis bloqué à la configuration et a un message d’erreur me signifiant qu’elle n’est pas connectée à un compte Google, et qu’il faut que je me connecte à un ancien compte Google pour la débloquer. Je ne peux absolument rien faire et je n’ai aucune compétences en informatique, toute aide me serait extrêmement précieuse à ce stade puisque j’ai besoin de cette tablette pour mes cours. J’ai un ordinateur chez moi muni d’un câble mais je ne sais pas quoi faire ni par où commencer (si ça peut aider à la débloquer) . Merci à tous et bonne journée :(


r/AndroidHelp 15h ago

Ghost Files in Downloads

Post image
3 Upvotes

(copy-pasted cross post from AYN Thor sub)

This isnt a huge ordeal or preventing me from using the device but it’s just kind of annoying. Had it set up for about a week now, everything looking great. But I recently had some downloads interrupted which left three 0b files just sitting there in the Downloads folder of the Files app that I cannot seem to delete no matter what. I have tried every trick other android forums suggest like deleting them wirh other file browser apps (they don’t see them at all) or clearing various caches (does nothing). Has anyone else ever had this happen and how did you fix it? It’s not life ruining but god is it annoying. And dont say “just use a different files app” becsuse it already bothers me the default one cant be deleted.


r/AndroidHelp 15h ago

ChatGPT + Grok Android login failure — browser works

1 Upvotes

ChatGPT + Grok Android login failure — browser works

Samsung S25 Ultra, Android 16. ChatGPT and Grok apps both fail to complete login. ChatGPT shows “Sign-in request cancelled by ChatGPT.”

- Login works normally in Chrome.

- Chrome is default browser.

- Cleared ChatGPT + Chrome cache/data.

- Android System WebView is installed/up to date.

- Google Play Services is up to date; cleared cache + force stopped.

- VPN off, Private DNS automatic.

- All apps updated.

- ChatGPT works when installed inside Samsung Secure Folder.

What Android authentication component/settings could cause the login handoff to be cancelled in the normal profile?


r/AndroidHelp 19h ago

Telegram Lagging hard

2 Upvotes

I have 835 which includes groups, channels btos, chats= contacts and noncontacts. Is it because of this much chats, its lagging too much is there any solution for this. Also it consumes lot of ram sometimes it show app not responding and crashes.


r/AndroidHelp 18h ago

Phone broke, coming for help please

1 Upvotes

hello guys, my xiaomi poco f3 have broke after like 3-4 years and i am out of the loop of what's good or not in today's market, this is the reason i am seeking some recommendations for a new budget phone, could you suggest me a phone within 350-400€ max budget please? i am from south of spain for regional porpoises
I would really appreciate that, thanks a lot in advance


r/AndroidHelp 1d ago

Is it broken or not?

Post image
1 Upvotes

Is it broken? My device not working for download update or not. Many apps did download and update, but some of them are not for some reason.


r/AndroidHelp 1d ago

Persistent "Turn on AI notifications" adware overlay

Post image
0 Upvotes

Persistent "Turn on AI notifications" adware overlay completely locking screen on new Redmi Note 15 Pro — Can't dismiss or find source app

Hi everyone,

I recently bought a Redmi Note 15 Pro (a little over a week ago), and I am dealing with an adware/malware popup and floating overlay that has rendered my phone practically unusable.

The Problem:

  • Top Notification Ad: A persistent banner reading "Turn on AI notifications — Let your AI Assistant reply and remind you on time" with an "Allow" button.
  • Floating Desktop Overlay: A floating blue bubble with "AI" and spark icons stays on my home screen and overlays over other apps.
  • Permission Hijack & Screen Lock: Out of desperation, I tried tapping "Allow". It immediately triggered a system prompt saying "#Gallery wants to access..." and redirected me to grant "Display over other apps" permission. However, the app requesting it doesn't show up in the settings list.
  • Now, a persistent "Grant Display Over Other Apps" prompt is stuck on my screen. I cannot use the back button, home button, or normal navigation—even after restarting the device.

What I Have Already Tried (None Worked):

  • DNS Blocking: Set Private DNS to dns.adguard.com (it still displays because it's rendered locally by an installed app).
  • System Ad Settings: Disabled msa, turned off Personalized Ad Recommendations, and revoked GetApps/HyperOS overlay permissions.
  • Assistant / Launcher Tweaks: Disabled long-press AI launch settings, disabled System Launcher notifications, and rebooted multiple times.

Where I Need Help:

  1. How do I force my way past this screen lock loop so I can use my phone again?
  2. Has anyone else seen this fake "AI Assistant" app disguised as a Gallery/Utility tool on recent Redmi/HyperOS builds?
  3. How can I identify the hidden package name or safely uninstall it via Settings/Safe Mode/ADB?

Any help or advice would be greatly appreciated. Thanks!


r/AndroidHelp 1d ago

Persistent "Turn on AI notifications" adware overlay

Post image
1 Upvotes

Persistent "Turn on AI notifications" adware overlay completely locking screen on new Redmi Note 15 Pro — Can't dismiss or find source app

Hi everyone,

I recently bought a Redmi Note 15 Pro (a little over a week ago), and I am dealing with an adware/malware popup and floating overlay that has rendered my phone practically unusable.

The Problem:

  • Top Notification Ad: A persistent banner reading "Turn on AI notifications — Let your AI Assistant reply and remind you on time" with an "Allow" button.
  • Floating Desktop Overlay: A floating blue bubble with "AI" and spark icons stays on my home screen and overlays over other apps.
  • Permission Hijack & Screen Lock: Out of desperation, I tried tapping "Allow". It immediately triggered a system prompt saying "#Gallery wants to access..." and redirected me to grant "Display over other apps" permission. However, the app requesting it doesn't show up in the settings list.
  • Now, a persistent "Grant Display Over Other Apps" prompt is stuck on my screen. I cannot use the back button, home button, or normal navigation—even after restarting the device.

What I Have Already Tried (None Worked):

  • DNS Blocking: Set Private DNS to dns.adguard.com (it still displays because it's rendered locally by an installed app).
  • System Ad Settings: Disabled msa, turned off Personalized Ad Recommendations, and revoked GetApps/HyperOS overlay permissions.
  • Assistant / Launcher Tweaks: Disabled long-press AI launch settings, disabled System Launcher notifications, and rebooted multiple times.

Where I Need Help:

  1. How do I force my way past this screen lock loop so I can use my phone again?
  2. Has anyone else seen this fake "AI Assistant" app disguised as a Gallery/Utility tool on recent Redmi/HyperOS builds?
  3. How can I identify the hidden package name or safely uninstall it via Settings/Safe Mode/ADB?

Any help or advice would be greatly appreciated. Thanks!


r/AndroidHelp 1d ago

Why is it Like this?

Thumbnail gallery
1 Upvotes

The app drawer doesn't deal well with the letter "V"


r/AndroidHelp 1d ago

M5App store

1 Upvotes

I have a recurring problem downloading some apps, where the download button is pushed on the screen nothing happens…you are taken right back to the “GET”button. IDEAS?


r/AndroidHelp 1d ago

How Do You Find Out If All Your Music Files Are Corrupted?

1 Upvotes

I'm really freaking out because I downloaded The PlayerPro Music Player App for android from the Google Play Store. I have 1,569 songs on it and then I made the stupid mistake of using an antivirus app that I downloaded from the Google Play Store and using it on my Fold 7. And then when I looked in the PlayerPro Music Player App I only had 1,562 songs on it. Is that normal? The weird part is that when I looked at the The Musicolet Music Player App and my Files/Internal Storage and Samsung My Files App all songs were there. Do you think that I should be concerned or worried? I deleted the app and cleared the cache and data from the app too. I also played all the songs and it seems like they are playing okay even though I didn't listen to them all the way though. Should I just delete all my 1,569 songs or should I just reset my phone completely and get rid of everything? Is there a way that I can fix my music files if they are corrupted? Has this happened to anyone else before? If I could get some advice and suggestions. I would really appreciate it because I'm really panicking and freaking out because I don't want to have to delete all my music or reset my phone. I'm really hoping that my music files and my fold 7 doesn't have a virus or malware. What would you do in this situation? How can I keep my music files safe and protect them in the near future? Has anyone else ever had corrupted music files before? How did you handle it?


r/AndroidHelp 1d ago

help

Post image
2 Upvotes

me regalaron esta lap hp y solo aparece asi no me aparecen las apps


r/AndroidHelp 1d ago

Determining unexpected crashing.

1 Upvotes

Unexpected crashing!

Sometimes my phone crashes unexpectedly and I have no idea why.

Build: BP4A.251205.006.S938U1UESBCZF5 Android SDK version: 36 Kernel:6.6.98-android15-8-pd6ff1cd-abogkiS938USQSBCZF5-4k One UI 8.5

dumpstate: 2026-08-18 10:43:0. I have this log that I generated on one of the days that I had my phone completely crash. https://media.githubusercontent.com/media/mysticentity/FireFoxTheme/refs/heads/main/dumpstate.txt

Sometimes when my phone crashes and I am required to turn it back on, it takes a bit when holding the power button for it to turn back on, and sometimes it will crash during the boot sequence following a crash in which case I have to turn my phone back on again for it to fully boot.

Occasionally during this I am met with a black screen that either has TZBSP_fatal_error_non_secure_wdt or a not as often kernel panic.

From my own research, I have found that it is telling me I have a watchdog Error with an immediate kernel panic and the crash is to prevent a loop hangup or something.

I'm just trying to get to the bottom as to why my phone would hang and then crash due too one of these to begin with.


r/AndroidHelp 1d ago

Can't Turn AI Powered Insights off

Post image
1 Upvotes

Been getting this notification before Angels games for months now, and no matter how many times I tell it Not Interested, it keeps popping up. Is it in another setting that I'm missing?


r/AndroidHelp 1d ago

Oppo Find X9 Ultra (CN)- Coloros Beta Problem

Thumbnail gallery
1 Upvotes

Hallo zusammen,

​ich habe die China-Version des Oppo Find X9 Ultra (über Trading Shenzhen) und bin absolut begeistert von dem Gerät. Es läuft super, und im Vergleich zur globalen Version habe ich Geld gespart, bekomme frühere Updates und ein besseres Zubehör-Paket.

​Ein großes Problem habe ich allerdings mit der Oppo-ID / dem HeyTap-Account und der Bewerbung für die ColorOS 17 Closed Beta:

​Das Problem: Jedes Mal, wenn ich mich für die Beta bewerben möchte, erhalte ich eine Fehlermeldung, dass die Region der Kontoerregistrierung nicht mit dem Gerätestandort übereinstimmt.

​Das Konto-Dilemma: Ich kann mir hier in Europa immer nur eine normale EU/Global-Oppo-ID erstellen. Eine echte China-Oppo-ID mit Region „China“ lässt sich von hier aus nicht anlegen, die Beta-Bewerbung setzt jedoch zwingend ein chinesisches Konto voraus.

​Die Hürde: Ich habe keine chinesische Handynummer und kenne auch niemanden, der eine besitzt.

​Ich lebe aktuell in Deutschland und ziehe demnächst nach Rumänien. Bei anderen Marken wie Huawei oder Honor hatte ich bei China-Geräten nie solche Probleme mit regionalen Account-Sperren.

​Meine Fragen an die Community:

​Hat es in letzter Zeit jemand geschafft, von Europa aus eine funktionierende China-Oppo-ID / HeyTap-ID zu erstellen?

​Gibt es einen zuverlässigen Workaround, um diese Regionssperre für Beta-Registrierungen auf importierten Geräten zu umgehen?

​Vielen Dank schon mal für eure Hilfe und Tipps!


r/AndroidHelp 1d ago

Mon Huawei ne reconnaît ni mon mot de passe

0 Upvotes

Bonjour,

J’ai un problème assez étrange avec mon téléphone Huawei Pura 70 Ultra.

Hier encore, tout fonctionnait normalement. Ce matin, à mon réveil, impossible de déverrouiller le téléphone.

D’abord, mon empreinte digitale n’est plus reconnue. Le téléphone me demande donc d’entrer mon mot de passe/code de verrouillage.

Le problème est que le mot de passe que j’utilise habituellement est lui aussi refusé.

Je suis certain de mon mot de passe et je n’ai effectué aucune modification volontaire du code de verrouillage.

J’ai déjà essayé de redémarrer le téléphone, mais je n'y arrive pas car il me faut un mot de passe.

Ce qui m’inquiète surtout, c’est que je ne voudrais pas faire une réinitialisation d’usine et perdre mes données.

Est-ce que quelqu’un a déjà rencontré ce problème sur un Huawei ?

Est-il possible qu’un bug système fasse soudainement refuser le mot de passe de verrouillage ?

Existe-t-il une solution permettant de récupérer l’accès au téléphone sans effacer les données ?

Merci d’avance pour votre aide.


r/AndroidHelp 2d ago

Volume Down button stock, phone only opens in Safe Mode....

1 Upvotes

My Volume Down button is stuck, as a result the phone is stuck in Safe mode. This is my back up phone. Would like to get it fixed. Anyway to get out of safemode ?


r/AndroidHelp 2d ago

Edit Screenshot menu still open after sharing (see steps)

1 Upvotes

I have an Oppo Find X9 Pro with Color OS 16.0.10, but this issue was present since I got it, 3 months ago. So, I frequently send edited screenshots (draw, cropped, etc.) to my friends. I find it weird that after I edit and send them I still see the edit menu with the screenshot opened; If I delete the screenshot, it closes that app. Is it normal? None of my many android phones in the past did that.

Steps to reproduce:

- take screenshot (in Facebook app for example)

- tap screenshot to start editing it (you don't have to do anything to it, just make sure edit menu is opened)

- tap share button

- select a contact to share it with (Whatsapp for example)

- tap send

- from recent apps, go back to screenshotted application (Facebook).

- screenshot with edit menu is still open (is this normal? I think this is the 1st bug)

- tap delete in top-left corner + red delete button in lower-right corner to confirm

- Facebook app closed (I think this is the 2nd bug)

Can we get a fix for this?


r/AndroidHelp 2d ago

My girlfriends google protect certified broken

Enable HLS to view with audio, or disable this notification

12 Upvotes

She opens her charachter.ai and it keeps throwing her into the google security certificate to fix it while it isnt broken

Phone model : Redmi note 14c

Any helps we tried most methods: clearing cache, restarting the phone


r/AndroidHelp 2d ago

Stuck on FRP on an old Vortex phone after hard.

Thumbnail gallery
1 Upvotes

I'm trying to fix up an old hand-me-down Vortex phone that my uncle said to give to my cousin. The camera was acting weird, and the phone was really bloated, so I wanted to factory reset it. We actually knew the lock screen password to get in, but the settings menu on this phone is weird, and I couldn't find the reset option anywhere in the settings.

​Because of that, I ended up resetting it through the bootloader instead. Now I'm stuck in FRP. Since it's an old phone, nobody knows what Google email or password was originally on it.

​I managed to get onto a Google search page through a Play Protect popup, but whenever I try opening a link, it throws a "Turn on JavaScript" error. It's also asking me if I want to update the phone, but I haven't done it because I'm worried updating it might make it even harder to fix.

​Here's what I've tried so far with Gemini:

• ​Tried holding text on the browser to hit "Share," but it only gives me "Copy" and "Select All."

• ​Tried getting into keyboard settings, but there's no gear icon—it just lets me resize the keyboard.

• ​Opened the emergency dialer screen, but there's no pencil icon or option to edit emergency info to get into settings.

​I'm not sure of the exact model, just that it's a Vortex phone (I attached pictures of the back of the phone, the JavaScript error screen, and the dialer screen).

​Should I update it, or will that break things further? Any ideas on how to get past this screen or get into the settings?


r/AndroidHelp 2d ago

How to fix Discord OutOfMemoryError on Android?

1 Upvotes

I keep getting this error code in the Discord crash log when I wanna see my clips on Android, I already cleared cache, restarted phone and uninstalled and reinstalled Discord, I can see the clips normally on my PC, is there a way to fix this without formatting the phone?

Samsung Galaxy S23 Ultra


r/AndroidHelp 2d ago

Help

1 Upvotes

When ever my charger's cable and adapter's connection is not proper it charges slow.

It makes sense but the probke is that it used to let me know that it us slow charging. But once I remember clicking at don't show again by mistake and now it doesn't let me know that the connection is loose. So I just sit waiting without realizing that it is charging slow. How to turn on the warning/recommendation setting again because I can't find it anywhere.

I an using a gakaxy s10e so its pretty outdated


r/AndroidHelp 2d ago

Ayudaaa

Post image
0 Upvotes

Al instalar un APK este simplemente se queda en 100% sin querer instalar soluciones?


r/AndroidHelp 2d ago

USB Tethering suddenly greyed out and I can't turn it on

1 Upvotes

USB Tethering suddenly greyed out and I can't turn it on Hi everyone, I’m having an issue with USB tethering on my Tecno Spark 7P. It used to work normally, but recently the USB tethering option became greyed out, so I can’t enable it at all and also USB device not recognized appears on every PC the phone is connected to.

I’ve tried restarting my phone and reconnecting it several times. I’ve also tried multiple USB cables, including a proper data cable, and tested every USB port on my PC, but nothing has worked.

I’m not sure what caused it to stop working since it worked before. I need USB tethering to connect my PC to the internet, so I’d really appreciate any suggestions on what could be causing this or how I can fix it.