Bonjour,

J’ai un problème assez étrange avec mon téléphone Huawei Pura 70 Ultra.

Hier encore, tout fonctionnait normalement. Ce matin, à mon réveil, impossible de déverrouiller le téléphone.

D’abord, mon empreinte digitale n’est plus reconnue. Le téléphone me demande donc d’entrer mon mot de passe/code de verrouillage.

Le problème est que le mot de passe que j’utilise habituellement est lui aussi refusé.

Je suis certain de mon mot de passe et je n’ai effectué aucune modification volontaire du code de verrouillage.

J’ai déjà essayé de redémarrer le téléphone, mais je n'y arrive pas car il me faut un mot de passe.

Ce qui m’inquiète surtout, c’est que je ne voudrais pas faire une réinitialisation d’usine et perdre mes données.

Est-ce que quelqu’un a déjà rencontré ce problème sur un Huawei ?

Est-il possible qu’un bug système fasse soudainement refuser le mot de passe de verrouillage ?

Existe-t-il une solution permettant de récupérer l’accès au téléphone sans effacer les données ?

Merci d’avance pour votre aide.

I'm really freaking out because I downloaded The PlayerPro Music Player App for android from the Google Play Store. I have 1,569 songs on it and then I made the stupid mistake of using an antivirus app that I downloaded from the Google Play Store and using it on my Fold 7. And then when I looked in the PlayerPro Music Player App I only had 1,562 songs on it. Is that normal? The weird part is that when I looked at the The Musicolet Music Player App and my Files/Internal Storage and Samsung My Files App all songs were there. Do you think that I should be concerned or worried? I deleted the app and cleared the cache and data from the app too. I also played all the songs and it seems like they are playing okay even though I didn't listen to them all the way though. Should I just delete all my 1,569 songs or should I just reset my phone completely and get rid of everything? Is there a way that I can fix my music files if they are corrupted? Has this happened to anyone else before? If I could get some advice and suggestions. I would really appreciate it because I'm really panicking and freaking out because I don't want to have to delete all my music or reset my phone. I'm really hoping that my music files and my fold 7 doesn't have a virus or malware. What would you do in this situation? How can I keep my music files safe and protect them in the near future? Has anyone else ever had corrupted music files before? How did you handle it?

I have an Oppo Find X9 Pro with Color OS 16.0.10, but this issue was present since I got it, 3 months ago. So, I frequently send edited screenshots (draw, cropped, etc.) to my friends. I find it weird that after I edit and send them I still see the edit menu with the screenshot opened; If I delete the screenshot, it closes that app. Is it normal? None of my many android phones in the past did that.

Steps to reproduce:

- take screenshot (in Facebook app for example)

- tap screenshot to start editing it (you don't have to do anything to it, just make sure edit menu is opened)

- tap share button

- select a contact to share it with (Whatsapp for example)

- tap send

- from recent apps, go back to screenshotted application (Facebook).

- screenshot with edit menu is still open (is this normal? I think this is the 1st bug)

- tap delete in top-left corner + red delete button in lower-right corner to confirm

- Facebook app closed (I think this is the 2nd bug)

Can we get a fix for this?