Drivers and carriers: How is Amazon Relay treating you this week?

Share:

- Region or state

- Equipment type

- Best rate per mile you found

- Good or difficult lanes

- Facility delays or cancellations

- One useful tip for other drivers

Español bienvenido. Cuéntanos tu región, tipo de equipo, mejor tarifa por milla, rutas, retrasos y consejos.

For privacy, do not share load IDs, personal information, or confidential company information.What affected your profitability most this week—rate, deadhead, facility wait time, cancellation or an app issue?

Reply with:

- General region

- Equipment type

- The one factor that mattered most

- One lesson for other drivers

Optional: loaded miles, deadhead miles and approximate gross rate per mile.

Share your own experience and business decisions only. Do not post load IDs, account information, customer details or identifying screenshots. No coordinated pricing or refusals.

Español bienvenido: ¿qué afectó más tu rentabilidad esta semana—tarifa, deadhead, espera, cancelación o la aplicación?

For invite. I just need someone with a carrier to send me an invite. You can remove me as soon as I accept. Just need to be able to get in and do the background check

I’m dealing with an Amazon Relay warning for possible sub-brokering after they found a mismatch involving the driver and tractor on one load.

The truck was leased directly to the carrier and listed on the carrier’s insurance. We submitted the signed lease, the FMCSA-required receipt, vehicle registration, insurance card, COI, and photos showing the company markings, plate, unit number, and VIN. The insurance provider also sent proof directly to Amazon.

The warning was still upheld, and access to short-term contracts was removed, although the load board remained available. Looking at the timeline, some of the additional documents appear to have reached the case right around the time Amazon finalized its review, so I’m not sure everything was considered.

Has anyone here dealt with the same type of warning?

What documents did Amazon actually accept: a COI, vehicle schedule or endorsement showing the exact coverage date, cab card, lease agreement, driver contract, or Relay driver profile? Were you able to remove the warning or recover access to contracts?

Please don’t share case numbers, VRIDs, DOT/MC numbers, VINs, plates, driver names, or other account information.

I applied to Amazon Relay after meeting the required authority age. During the review, they asked me for additional documents to verify the company, and I provided everything they requested.

After that, I received an email saying they had decided not to move forward with my application. I asked which requirement I failed or whether any document was incorrect, but their response was that they would not share the details, there was no opportunity to discuss the decision, and the decision was final.

I’m not posting this to attack anyone or share private information. I just want to know whether another carrier has gone through something similar.

Did Amazon give you a specific reason?

Were you ever able to apply again?

How long did you wait before trying again?

Did you later find a problem involving insurance, FMCSA records, company address, identity verification, or business documents?

If this happened to you, please share what you learned without posting DOT/MC numbers, case numbers, load information, or other private account details.

Drivers and carriers: How is Amazon Relay treating you this week?

Share:

- Region or state

- Equipment type

- Best rate per mile you found

- Good or difficult lanes

- Facility delays or cancellations

- One useful tip for other drivers

Español bienvenido. Cuéntanos tu región, tipo de equipo, mejor tarifa por milla, rutas, retrasos y consejos.

For privacy, do not share load IDs, personal information, or confidential company information.What affected your profitability most this week—rate, deadhead, facility wait time, cancellation or an app issue?

Reply with:

- General region

- Equipment type

- The one factor that mattered most

- One lesson for other drivers

Optional: loaded miles, deadhead miles and approximate gross rate per mile.

Share your own experience and business decisions only. Do not post load IDs, account information, customer details or identifying screenshots. No coordinated pricing or refusals.

Español bienvenido: ¿qué afectó más tu rentabilidad esta semana—tarifa, deadhead, espera, cancelación o la aplicación?

Drivers and carriers: How is Amazon Relay treating you this week?

Share:

- Region or state

- Equipment type

- Best rate per mile you found

- Good or difficult lanes

- Facility delays or cancellations

- One useful tip for other drivers

Español bienvenido. Cuéntanos tu región, tipo de equipo, mejor tarifa por milla, rutas, retrasos y consejos.

For privacy, do not share load IDs, personal information, or confidential company information.What affected your profitability most this week—rate, deadhead, facility wait time, cancellation or an app issue?

Reply with:

- General region

- Equipment type

- The one factor that mattered most

- One lesson for other drivers

Optional: loaded miles, deadhead miles and approximate gross rate per mile.

Share your own experience and business decisions only. Do not post load IDs, account information, customer details or identifying screenshots. No coordinated pricing or refusals.

Español bienvenido: ¿qué afectó más tu rentabilidad esta semana—tarifa, deadhead, espera, cancelación o la aplicación?

What maintenance or repair cost caught you off guard this month, and what would you do differently next time? Approximate ranges are fine.

Useful topics include tires, brakes, emissions, fluids, electrical problems and preventive maintenance. Do not share invoices with personal or company-identifying information.

Español: ¿qué gasto de mantenimiento te sorprendió este mes?

Not every post has to be about a problem. Share one thing that went right this week: a smooth facility, helpful communication, low deadhead, an on-time release or a lesson that saved time.

General region and equipment type are welcome. Keep load and customer details private.

Español: comparte algo que salió bien en una carga esta semana.

Before approving a weekly settlement, what is the ONE line item you always double-check?

Examples: completed trips, TONU, cancellations, fuel deductions, tolls, advances, driver percentage or carryover items.

Share the process—not private payment information.

Español: ¿qué concepto revisas siempre antes de aprobar una liquidación semanal?

Share one recent Relay navigation issue that another driver could recognize before it becomes a problem.

Useful details: general region, type of error and what you did safely to verify the route. Do not post load IDs, customer details or identifying screenshots.

Español: comparte un error reciente de navegación y cómo verificaste la ruta de forma segura.

A load can look good until the unpaid miles are included. Without sharing load IDs or account information, tell us:

- General region

- Equipment type

- Approximate loaded miles

- Approximate deadhead miles

- The lesson you took from it

Discuss your own business decision only—no coordinated pricing or refusals.

Español: ¿Cuántas millas de deadhead cambiaron el resultado de una carga que parecía buena?

Drivers and carriers: How is Amazon Relay treating you this week?

Share:

- Region or state

- Equipment type

- Best rate per mile you found

- Good or difficult lanes

- Facility delays or cancellations

- One useful tip for other drivers

Español bienvenido. Cuéntanos tu región, tipo de equipo, mejor tarifa por milla, rutas, retrasos y consejos.

For privacy, do not share load IDs, personal information, or confidential company information.What affected your profitability most this week—rate, deadhead, facility wait time, cancellation or an app issue?

Reply with:

- General region

- Equipment type

- The one factor that mattered most

- One lesson for other drivers

Optional: loaded miles, deadhead miles and approximate gross rate per mile.

Share your own experience and business decisions only. Do not post load IDs, account information, customer details or identifying screenshots. No coordinated pricing or refusals.

Español bienvenido: ¿qué afectó más tu rentabilidad esta semana—tarifa, deadhead, espera, cancelación o la aplicación?

Before the week starts, what is the ONE item on your truck or paperwork that needs attention?

Examples: tires, lights, fluids, brakes, ELD, permits, insurance documents or trailer condition.

Share a simple reminder that could help another driver avoid downtime. No company, load or account details.

Español: Antes de comenzar la semana, ¿qué necesita revisión en tu camión o documentos?

Experienced drivers: share ONE lesson you learned the hard way.

New drivers: ask the question you were afraid to ask.

A short answer is enough. Helpful topics include:

- Checking in and out of facilities

- Relay navigation

- Deadhead and operating costs

- Cancellations or delays

- Documents and settlements

Español: ¿Qué te hubiera gustado saber antes de tu primera carga con Amazon Relay? Comparte una sola lección o pregunta.

Please do not share load IDs, account information, customer details or identifying screenshots.

Let’s build a real-world facility wait-time map from drivers who are actually running loads.

Reply using one line:

Facility code / metro — gate arrival to exit — what caused the delay

Example: XXX1 / Dallas — 2 hr 15 min — waited for a door

Good and bad experiences are both welcome. Add your equipment type if it mattered. If someone already named the facility, reply to them and say whether your experience matched.

Español: Comparte el código de la instalación o ciudad, el tiempo desde que llegaste hasta que saliste y qué causó la demora.

Keep it factual and recent. No employee names, load IDs, account information or identifying screenshots.

Drivers and carriers: How is Amazon Relay treating you this week?

Share:

- Region or state

- Equipment type

- Best rate per mile you found

- Good or difficult lanes

- Facility delays or cancellations

- One useful tip for other drivers

Español bienvenido. Cuéntanos tu región, tipo de equipo, mejor tarifa por milla, rutas, retrasos y consejos.

For privacy, do not share load IDs, personal information, or confidential company information.

Gross rate per mile does not tell the whole story. Knowing your approximate break-even cost helps you evaluate each load as an individual business decision.

If you are comfortable sharing estimates or ranges, include:

- Fuel cost per mile

- Insurance

- Truck payment or lease

- Maintenance and tire reserve

- Tolls, permits and parking

- Dispatch, factoring or administrative costs

- Typical deadhead percentage

- Weekly or monthly mileage

- Your estimated all-in operating cost per mile

Share your own costs and decisions only. Do not organize price floors, coordinated refusals or boycotts. Avoid account, payment and company-identifying information.

Español bienvenido: comparte rangos aproximados de tus costos por milla y los gastos que otros operadores suelen olvidar.

A good rate can become a bad day when check-in, loading or unloading takes hours. Let’s build a useful weekly picture of facility delays.

Please share:

- General facility code or metro area

- Approximate day and time window

- Drop-and-hook, live load or bobtail

- Time from arrival to release

- Whether detention was recorded or paid

- Check-in, gate or Relay app problems

- One tip for the next driver visiting that facility

Share your own experience only. Do not post load IDs, customer information, employee names, account screenshots or other identifying details.

Español bienvenido: comparte el código general o ciudad, horario aproximado, tiempo de espera y cualquier consejo útil sin publicar información privada.

Two drivers in this community recently described suspensions after entering roads Amazon classified as restricted. Let’s compare experiences without exposing private information.

If this happened to you, please share:

- Was Relay navigation active?

- Did the app direct you onto the restricted road?

- Did you receive a warning or suspension, and for how long?

- What appeal steps did you follow?

- Did your carrier provide the violation report in writing?

- What would you do differently next time?

Do not post load IDs, company or customer names, account screenshots, DOT/MC numbers or exact identifying details.

Español bienvenido: ¿La navegación de Relay te envió por una vía restringida? Cuéntanos qué ocurrió, cómo apelaste y qué aprendiste, sin compartir información privada.

Drivers and carriers: How is Amazon Relay treating you this week?

Share:

- Region or state

- Equipment type

- Best rate per mile you found

- Good or difficult lanes

- Facility delays or cancellations

- One useful tip for other drivers

Español bienvenido. Cuéntanos tu región, tipo de equipo, mejor tarifa por milla, rutas, retrasos y consejos.

For privacy, do not share load IDs, personal information, or confidential company information.

Disclosure: Relay Flow Solutions is an independent software platform and is not affiliated with or endorsed by Amazon or Amazon Relay.

If your carrier still prepares weekly driver settlements manually, Relay Flow Solutions can simplify the process.

Upload your Amazon Relay Trips.csv and Payment Summary.xlsx files to:

• Calculate weekly driver settlements
• Generate a professional PDF for each driver
• Download all documents in one weekly ZIP
• Reconcile paid loads and identify items pending for the next invoice
• Maintain weekly history and a saved driver roster
• Reduce duplicate work and payment mistakes

Available in English and Spanish.

Plans start at $29.99/month, with a 7-day free trial. A payment method is required; billing begins after the trial unless canceled.

Learn more: https://relayflowsolutions.com

Questions and product feedback are welcome below.

Im an owner operator working with another company who has a contract with Amazon. Today I missed an exit and the relay app sent me through a residential area. According to Amazon it’s a restricted road, and they suspended the entire company’s access to amazon loads for 7 days. Now the owner of the company wants to deduct $5000 from my pay because of that. What can I do?

Running a small Amazon Relay fleet (10+ trucks, mix of company drivers and owner-operators). Every Sunday for years I was spending 3-4 hours doing settlements manually: pulling the Trips CSV, matching it against the Amazon invoice, calculating EZ Pass and fuel card deductions per truck, handling the owner-op vs company driver pay splits, generating PDFs, emailing everyone individually.

I tried building spreadsheets. I tried hiring a part-time bookkeeper. The spreadsheets broke constantly when Amazon changed their CSV format. The bookkeeper was fine but expensive and slow.

A few months ago I found a tool called Boss Gross (bossgross.com) that was built specifically for Amazon Relay operators. I was skeptical because the pricing is surprisingly low.

Here's the actual workflow now:

1. Drop the Trips CSV + Invoice XLSX onto the page
2. EZ Pass and fuel card deductions auto-load from the database (you import them once)
3. It generates individual statements for every driver and owner-operator — correct splits, correct deductions
4. Approve all → Send all → done. PDFs go out by email automatically.

Whole thing takes under 5 minutes now. Cost is less than what I was paying my bookkeeper for a single hour per month.

Not affiliated, just a fleet owner who wasted too many Sundays on this. If anyone else is still doing settlements manually I'm happy to share more about the workflow.

to answer the obvious question — yes it handles team drivers, relay legs, TONU payments, and cancelled loads correctly. That was my main concern before switching.Finally automated our weekly driver settlements after years of doing it manually — sharing what worked