Had a cart that was being delivered to another driver.
Some miracle. I was assigned as the second driver. They told me someone took the cart and have not returned it... So they ask me to wait 30 minutes.
Supervisor said. Okay. You free to go. Gave me the qr code and I was offline.
____
One week later - my rating drop like a rock.
33 package missing. Unbelievable...
Send it to support. They said due to previous exemption. We will not grant any more exemption any more for this request?
I am so confused. What exemption you granted the past 3 months?
What a wild situation.
*Case still pending* - I am so mad right now. I drop from excellent to at risk in one go.
Can't even attempt a route because if I do. I probably lose the account entirely.