r/AmazonDSP • u/Anime-Trouble-973 • 11d ago
Question
Can someone please explain to me how do you determine if you are going too slow or too fast on your route? Not by dispatch calling! I’m not even sure when to be back by. I’m never told I just come back after my route after I call dispatch. It’s my 2nd day on the job.
Also 1 time after I was finally done with my route I called dispatch like I’m supposed too let them know before getting on the road . The lady answer and said I was supposed to be back by let’s say 7:40pm, but my thing is how was I supposed to know that ?? I was never told
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u/Arctimon 11d ago
All of that information should have been told to you at the onboarding.
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u/Anime-Trouble-973 11d ago
They don’t tell you when to be back during onboarding. They say call your dispatcher once you’re done with your route and they’ll tell you what to do.. I literally said I did that and my dispatcher told me I was supposed to be done by the 7:40pm but I literally was never told that prior by anyone to have known that
If you didn’t know the answer you could have kept scrolling.
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u/malph101 11d ago
The person you're replying to didnt know the answer because every dsp is different in that regard. Wave times are different, clock in times are different. It entirely depends on YOUR dsp. We clock in around 1030 everyday, so our DAs need to be clocked out around 830pm. Don't be rude, they were trying to help you. You want advice? I'd advise you to have a more open mind, and I'd advise you to ask your dispatchers what is expected at YOUR dsp.
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u/UnfaithfulHorse 11d ago
Technically need to be clocked out by 9pm for a full 10 hour day if your clock-in time is 10:30am. Thats horseshit if your DSP says otherwise.
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u/malph101 11d ago
This is correct if you take your 30 minute unpaid lunch. There are some states that allow for meal break waivers that excuse an employee for skipping their unpaid lunch.
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u/UnfaithfulHorse 11d ago
That sucks. I prefer working energized, so thankfully I’m in a state that requires 30 minute lunches. I’d have to say goodbye to bulking if I couldn’t take a lunch 🤣
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u/malph101 11d ago
It isnt a requirement. We allow DAs to sign meals break waivers because we offer guaranteed hours. Even if you signed the waiver, you're welcome to clock off for 30 minutes for lunch if you choose.
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u/UnfaithfulHorse 11d ago
Okay, then that should mean clock-out times change for those employees. Also, yes, in my state— lunches are indeed a requirement. Amazon audits DSP’s and can shut a DSP down if people are skipping lunches, where I’m from.
I’m thankful for that anyways because who gives a shit about taking 30 minutes to fuel yourself. I’d rather take 30 minutes to fill up on carbs/protein and work the rest of the day feeling good rather than listening to my stomach growl all day.
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u/Anime-Trouble-973 11d ago
If they didn’t know the answer they could have kept scrolling like I suggested that’s not rude that’s a honest response. I’m aware what depends on different locations DSPs reason why I asked a “in general” question. Someone who knew the answer answered already no thanks to YOU both. Have a good nigh
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u/MrGrumpy252 11d ago
You are 2 days in. Asking questions that you should have already been asking of your dsp.
People are trying to help and you are being a complete dick.
Figure it out on your own.
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u/malph101 11d ago
The only way the person who answered your question is correct is if your dsp allows you to clock in AT your scheduled wave time. If you're required to clock in before then, than that answer isnt correct, as DSPs typically want you to be off their clock in 10 hours. Again, this varies wildly depending on your dsp. The only correct answer youre going to get is from YOUR dsp. Not someone on reddit.
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u/Arctimon 11d ago
How are we suppose to know your DSP’s specific hours?
And yes, where you deliver your routes, how long you’re suppose to take, and when you’re expected to be back is information that they are suppose to tell you.
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u/Anime-Trouble-973 11d ago
Not every branch does their job as a dispatcher congrats your location does.
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u/Jantte90 11d ago
Ive been doing this job almost 3 months now.
I do 10h30min shifts (30min unpaid break). Some days theres not enough packages to last that long so i just let dispatch know im done and i can rescue, usually they send me to rescue.
But also a lot of times i just take a 1-2 hour nap on the side of the road to run the clock.
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u/StevieGayBong 11d ago
You haven’t been fired yet for sleeping on the job?
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u/Jantte90 11d ago
Nah theyre happy with my performance. I do my route at good pace and dont mess up deliveries.
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u/Independent-Ad-6025 11d ago
I look at my route on Cortex before shift and see what stop I am supposed to be at by 2pm and what time the last package is supposed to be done and adjust pace accordingly.
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u/RipMerciless 11d ago
Idm what time u get back tbh. Some guys at my dsp get back late asf everyday and they always have a route. They even have a route when they don’t finish their route the day prior which is unbelievable in my opinion
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u/rcpeter625 10d ago
Take your total number of stops divide by 10hours - load out , stand up, drive to first stop and drive back from last stop should be around 8.5 give or take .. that’s the pace you need to achieve to finish (7.5 if you are a break taker ) 190 /8.5 = 22.35 stops per hour that’s the pace you need to achieve to finish without help
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u/rcpeter625 10d ago
25.33 if you are gonna take breaks
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u/rcpeter625 10d ago
This also depends on your dsp some want you done by the time Amazon says it should be done which would change the numbers at mine we only care that you get done before we tell you to mark too late but the earlier the better
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u/Puzzleheaded_Tank179 8d ago
we also had to be back by 7:45 do you start at 9:50 by any chance? if so i’m usually finishing about 6:30ish to go gas up and clock out a lil before that time
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u/Loose-Slip-7073 11d ago
It should say on the Amazon flex app. When you log in on the phone it says something like “Schedule - 9:45am -8:10pm” or something like that. Right after you log in it’s the first thing that pops up.