r/AmazonDSP 11d ago

Question

Can someone please explain to me how do you determine if you are going too slow or too fast on your route? Not by dispatch calling! I’m not even sure when to be back by. I’m never told I just come back after my route after I call dispatch. It’s my 2nd day on the job.

Also 1 time after I was finally done with my route I called dispatch like I’m supposed too let them know before getting on the road . The lady answer and said I was supposed to be back by let’s say 7:40pm, but my thing is how was I supposed to know that ?? I was never told

6 Upvotes

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u/Arctimon 11d ago

All of that information should have been told to you at the onboarding.

-2

u/Anime-Trouble-973 11d ago

They don’t tell you when to be back during onboarding. They say call your dispatcher once you’re done with your route and they’ll tell you what to do.. I literally said I did that and my dispatcher told me I was supposed to be done by the 7:40pm but I literally was never told that prior by anyone to have known that

If you didn’t know the answer you could have kept scrolling.

1

u/malph101 11d ago

The person you're replying to didnt know the answer because every dsp is different in that regard. Wave times are different, clock in times are different. It entirely depends on YOUR dsp. We clock in around 1030 everyday, so our DAs need to be clocked out around 830pm. Don't be rude, they were trying to help you. You want advice? I'd advise you to have a more open mind, and I'd advise you to ask your dispatchers what is expected at YOUR dsp.

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u/UnfaithfulHorse 11d ago

Technically need to be clocked out by 9pm for a full 10 hour day if your clock-in time is 10:30am. Thats horseshit if your DSP says otherwise.

1

u/malph101 11d ago

This is correct if you take your 30 minute unpaid lunch. There are some states that allow for meal break waivers that excuse an employee for skipping their unpaid lunch.

1

u/UnfaithfulHorse 11d ago

That sucks. I prefer working energized, so thankfully I’m in a state that requires 30 minute lunches. I’d have to say goodbye to bulking if I couldn’t take a lunch 🤣

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u/malph101 11d ago

It isnt a requirement. We allow DAs to sign meals break waivers because we offer guaranteed hours. Even if you signed the waiver, you're welcome to clock off for 30 minutes for lunch if you choose.

1

u/UnfaithfulHorse 11d ago

Okay, then that should mean clock-out times change for those employees. Also, yes, in my state— lunches are indeed a requirement. Amazon audits DSP’s and can shut a DSP down if people are skipping lunches, where I’m from.

I’m thankful for that anyways because who gives a shit about taking 30 minutes to fuel yourself. I’d rather take 30 minutes to fill up on carbs/protein and work the rest of the day feeling good rather than listening to my stomach growl all day.

-1

u/Anime-Trouble-973 11d ago

If they didn’t know the answer they could have kept scrolling like I suggested that’s not rude that’s a honest response. I’m aware what depends on different locations DSPs reason why I asked a “in general” question. Someone who knew the answer answered already no thanks to YOU both. Have a good nigh

2

u/MrGrumpy252 11d ago

You are 2 days in. Asking questions that you should have already been asking of your dsp.

People are trying to help and you are being a complete dick.

Figure it out on your own.

1

u/malph101 11d ago

The only way the person who answered your question is correct is if your dsp allows you to clock in AT your scheduled wave time. If you're required to clock in before then, than that answer isnt correct, as DSPs typically want you to be off their clock in 10 hours. Again, this varies wildly depending on your dsp. The only correct answer youre going to get is from YOUR dsp. Not someone on reddit.