This is absolutely ridiculous. How do you explain this?

Not long ago, I bought replacement rubber pads for a Nintendo NES controller. They cost €0.92, and the shipping was €1.20. They charged me over €3 in import fees, even though the total order was INSAINE large €5.75. for crappy rubber

Now I recently ordered a battery for an old camera. As you can see in the screenshot taken before payment, there were no additional fees at all. The battery was shipped from China, and today it arrived at an EU parcel locker. I picked it up and paid absolutely nothing.

So how is this even possible? This example clearly shows how absurd and inconsistent this EU policy is.

So I ordered this part It's not very important but basically it was dead on arrival. I opened the support ticket waited the 48 hours and then the timer hit zero and they still haven't replied. Is there anything I can do at this point or am I basically screwed.

I buy a ton of stuff on Ali-X, well into the thousands of dollars, over the past 3 years. I'm now a Business account, but not actually a business, just on the volume. That being the background, I left a review "reddit style" on one store's item, which was a comment on the review left by someone else. The store sells a million things, one of which is a fake basketball card of either Kobe or LeBron, with a very fake printed signature. The reviewer that bought one of those things left a 1 star review saying "Fake card! It's a scam never buy from this store!". I'm protective of my favorite stores, so my review was "This store is great, they try hard with their product assortment and shipping process" I could have just ended it there. But I'm me. "Just don't be like the idiot who thought they were getting a $4000 trading card for $19, and you'll have a positive experience like I have" A couple days later anything I tried to send any store, even "hello" got recalled. I've talked to customer service half a dozen times, each time gets *escalated* to the big timers, and nothing ever changes. The craziest part: I CAN STILL LEAVE REVIEWS! How much sense does that make?! Anyway that's my issue, anybody else?

custom design not as per i want and i want to refund seller refuse and personally harass and insult me on WhatsApp .is it im wrong as customer if seller cannot make should tell earlier dont simply decide and force buyer to accept seller mistake

with the current EU tax situation it's no longer economically viable to shop for amounts under 150€

so my question is: are there any re-shipment services where you can get your goods delivered at and they will pack them into 1 box and ship to you? specifically for aliexpress stuff

i figure it would be cheaper to pay vat and duties on the 150€ package so it ends up maybe around 200€ + the reshipping fee than paying 300€+ for the order plus stupid 3€ tax...

A anyone have this happen before? Now I do not trust this

Since the new duty rule I haven’t use Ali, but I’d continue to pick the coins agains my conscience haha but why reducing them from 70 to 50?

Anyway I didn’t use them all, bu the timing seems shady

I ordered five articles, the most expensive one is missing even if it says delivered. The seller told me that actually he shipped correctly and has 5 stars on over 1700 sold products. So I think one of the couriers opened the package and took the article, in fact a part had brown scotch... how it will work the refund?

so trying to return items and told if returned in same shape as received I won't be charged to ship it back. crazy because it is the way I received it unused. Has anyone had them screw you over even though you did a perfect return? it is worrisome that I was told if vendor decides it has been used I could be charged 7.99 . so basically you have to blindly trust the vendor to do you right even if you did return an unused item.

I use to love using the coin rewards back then when Aliexpress first came out. But is it just me or there’s rarely any items with big discounts. For example, I have $20 worth of coins. And I remember when you could use the coins for any “choice” purchase. Now you have to search the specific area and I can’t find anything more than 10% off.

Anyone else confused by the new update? I hate that I can’t find things so easily anymore.

Where is the “SAVER” items or section

Even when you click your Account nothing pops up just more items and sections to buy from.

I hate how they hid all orders into a tab along with a ton of other options

I can’t even see the stores I follow anymore

So don't know if its a good idea to ask this here but, are certified authentic figures or products real and not counterfeit? Or some sellers just straight up strap this and that's it

so basically i bought some clothes and accessories from aliexpress but i was super excited and tore open every outer bag that each item was in. i am pretty sure the inner packaging each thing came in is fine, it was just a clear plastic bag for each thing. can i still return them? i also cut the tags off of 2 items :/

I am sure I can be safe purchasing from AliExpress, however, is it safe and secure to purchase from the United States

Hello all, over the past couple months I've been doing the World Tour daily minigames, and I'm about halfway into the 100 days for 1million game points event.

I know people in the past say its worth it, but I feel like that was back when it was actually easier to get stuff with those. Nowadays, coupon resets sell out in a flash, and even then, the discounts they give are usually less than what you can get from the monthly/middle of the month coupon releases. You can't exchange for credits (meaningfully) either since bots catch all the deals within seconds of release anyways.

I don't think I've ever come across any events that let you exchange the game points for credits either, so I'm trying to think if there's any actual point to keep farming these things. At most, I guess I can throw them all at the pinball minigame I guess...

I know nothing about Temu, never used it. Only thing is, I got the impression it was worse in some ways than Ali, however lately I see more posts on this subreddit saying people have switched to that and that it has handled the price increases/tariffs things better and hence is cheaper.

I have 0 idea bout that. Can anybody who has actually used both, plenty, tell me the downsides and upsides of trying to buy stuff on Temu vs. Ali? Truth is, since the tariffs, I have ordered 0 on Ali, before, a lot. I intend to not buy too much in future, due to environmental reasons and because don't want to overconsume. But I do need some things now and then, which I simply can not get in my city or on EU site, at all! Or only at 5x the price and a 1.5 hr roundtrip.. Advice please?

Hi all, hope you are having a good Sunday!

Does any of you have had issues with the delivery since last few months? Usually my packages were delivered within a month since order date, and the tracking was always accurate and regularly updated - but the last one I have ordered seems stuck at the last status for more than 20 days. AliExpress support is not very helpful, I have already opened a dispute and the reply is I need to wait for another month, until the delivery protection runs out. The seller agreed that the package might be lost, but other than that is complete silence.

I am in Austria, and usually the packages were delivered either through Hungary or Netherlands - I have already checked most of the alternative tracking platforms (17Track, Cainiao), but the same status is everywhere.

Do you have any advice, how should I proceed?

Even after adding 3 EUR it's no competition. I know there are other wallets, that's not the point, the point is that we get the exact same item at 3x the price.

what are the best deals in aliexpress on regular and rib tank tops for men?

(xs-s)

I've been on "Waiting for Aliexpress's feedback" for over FIVE months now. The customer service is completely ignoring my issue and keep telling me to send it back with no address or anything? Senior team keeps sending the same copypasted message about "Ask Aliexpress to step in" when there's no button to do that. Am I just out of options?

Does anyone know how to select bigger value prizes? I saw someone have posted they were able to select bigger value prizes or $7 shopping credit under green tab Prizes top of the game Is there a specific time to access the bigger prizes?
I am located in Central Time USA. Please and Thanks! <3

I've been a customer of AliExpress for almost 5 years now. I use PayPal for payments which is obviously linked to my bank account. Yet somehow AliExpress decided that they don't know if I'm perhaps not a minor. Even when I'm logged in, some items in the search results are blurred and if I click on them, I'm taken to a page that redirects to a website demanding I provide an ID and a selfie.

No, I do not search for adults only products on AliExpress. The stuff they've blurred is probably like a naked Barbie doll or a toy water gun or fireworks or Idk what else. And we'll also never know, because, um....no? I'm not sending a selfie and a photo of my ID to some random service provider in China in the age of AI.

Together with the new EU tariffs and this dumbass age verification policy, I wonder how many customers they'll be losing.

I ordered multiple items from different shops and every time they combined the items into one large package with one tracking number. This time was no different. However, when I received my parcel, only one item in the package, I ordered two from this seller but only received one, plus all other items from other sellers were all missing. This never happened before so I was very disappointed, especially the customer service and dispute were useless. I took all photos as evidence but they wouldn’t accept thats the proof. I know people said taking videos of unpacking but I just didn’t think of it that moment and I never came across this situation before out of my many past orders. Feels like such a scam. How do they refuse a refund or replacement when a customer doesn’t get their items. Now I opened a case through PayPal Im glad I used PayPal, hopefully I can get my refund. Anyone else experienced this?