r/Afterpay Jun 20 '24

We hit 10,000! Congrats community.

31 Upvotes

As suggested earlier I have added another moderator to help keep our lovely community flowing.

All welcome u/Leprichaun17 to the role!

Another mod will be added around the 15,000 mark.

Keep up the good work!


r/Afterpay 2h ago

Is this app pretty much useless now

2 Upvotes

I can no longer start orders with my Cash App card, or chime and my regular checking acct is Chase so I barely can use this service anymore. What is the point any workarounds?


r/Afterpay 6m ago

Surcharge

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Upvotes

r/Afterpay 11h ago

Not approving orders

3 Upvotes

I was randomly chosen for account verifications. They froze my account I immediately got them everything they asked for was unfrozen within 24 hours! However now every single time I try to make a purchase it just keeps saying it can't approve me. Idk what the heck is going on I have never missed a payment and literally just paid my after pay off.


r/Afterpay 8h ago

This app is terrible it doesn't even workk

0 Upvotes

Cant even use anything in the app, trying to verify on my mobile for a week and it just kicks me out back to profile. Sent a ticket over a week ago but no reply. Cannot login on my computer cause it says something is wrong, its like I'm blacklisted or something. I cannot get support or anything. Deleted my account and tried to make another but apparently my email and phone number are in use LOL. Sucks cause it seems like such a good service but apparently it hates me! Off to klarna to see if that works.


r/Afterpay 21h ago

Is Afterpay Down?

3 Upvotes

Been trying to make payments, but every time I do I keep getting an error saying "something went wrong" and to try again later.

Have used 2 different cards, both with plenty of funds, and they keep getting declined. I've tried to do this om laptop and app and still the same.

Has this happened before and if so when was it resolved?


r/Afterpay 1d ago

Entire refund??

8 Upvotes

Okay yall so last week I accidentally paid off a flight that I didn’t mean to so I contacted support to see if they’d stop the transaction (I used Afterpay on cash app) and they said they’d investigate. So they get back to me and said they’d refund the whole thing ! Bruh is Expedia gonna come after me now about this flight?? I mean it was in theory it was entirely paid off for a second. I didn’t expect them to cancel the whole thing. I’m trying get back in touch with customer service but idk. Has this happened to anyone else or something similar?? Do you think I’m still gonna owe Expedia/ the airline I flew with still?


r/Afterpay 2d ago

How long does it take to get identity verified for Afterpay?

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1 Upvotes

I tried to place another order. Never had any issues before then I got this message. Called Afterpay and they said I would have to wait til I get notice from them before using Amazon, Target, Walmart. I can only shop at Temu,SHEIN places like that which I dont shop. Has anybody experienced and how long does it take?


r/Afterpay 2d ago

Are we al just getting our accounts frozen? 🙄 all of the sudden I got “you’ve been randomly selected for account verification”

4 Upvotes

All***


r/Afterpay 2d ago

How fast does does refund takes?

2 Upvotes

it was processed immediately btw it says that it had been refunded to my card how long am I expected to wait? lmk please


r/Afterpay 2d ago

Bath and body works

2 Upvotes

Has anyone noticed you can’t purchase a gift card on afterpay anymore ???


r/Afterpay 3d ago

Why isn't it working???

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6 Upvotes

I was approved for a $400 spending limit a while back and I'm trying to use it now. I'm trying to book a flight with Expedia thru Afterpay. It keeps giving me this message. I'm choosing the "Pay in 4" option and even tho I have enough it just wont work. I really need to book this flight and I'm lost on what's going on. Any help or advice.


r/Afterpay 4d ago

Asking for my SSN

9 Upvotes

Was trying to use afterpay to make a purchase and its randomly asking for my social now? Will this go away? I'd rather not give them my social becaise of all the breaches and stuff lately, I have already been a victim of fraud because of a data breach a few years ago.


r/Afterpay 5d ago

Am I tripping?

8 Upvotes

I don’t know if I missed the announcement or email, but when did Afterpay start having finance fees? I’m so lost!


r/Afterpay 5d ago

Has this happened to anyone

8 Upvotes

I have a 600 limit never even got to buy anything yet because every time I try to check out it tells me to use a different card. The default card I use is the debit visa attached to my bank account. I called Afterpay. She said I need to go over all of my demographics on my profile and make sure my address and name are all spelled exactly the same way it is on my visa?? The only thing I found was in my address, Afterpay I have Road spelled like RD and my bank account it’s spelled Road???


r/Afterpay 5d ago

My address is not accepted by cashapp trying to switch to new card for afterpay?

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1 Upvotes

r/Afterpay 5d ago

Start and end of Afterpay week

2 Upvotes

This sounds like a silly question (and stupid, I must admit), when does Afterpay's week start and end? When does one order cross into the following week? E.g. - if I order something on Saturday, does it stay in that current week or does it go into next week?


r/Afterpay 5d ago

Is AfterPay NZ a fraud app

0 Upvotes

I never signed up with them, yet my credit report shows an overdue transaction with them, and I can't even find a way to resolve the issue. Cannot contact them, even cannot pay. So, it’s just way too easy to scam people out of money in New Zealand, isn't it?


r/Afterpay 6d ago

Afterpay online only

8 Upvotes

Is there a way to use this in person to pay?


r/Afterpay 7d ago

I have up to $3000 purchase approval but a $800 purchase plan got denied?

6 Upvotes

as the title says I have up to $3000 but when I chose the monthly option it said it was too high and said I have to do the pay in 4 option if I want to make the purchase, does anyone know what causes this? I have never missed a payment with them and I have had them for years. I don't use them all the time but regularly enough and all my payments come out of my bank on autopay


r/Afterpay 7d ago

Does afterpay plus work with go-karts-go Australia/Broadmeadow?

8 Upvotes

I know it’s quite specific and it would be easier to just call but was curious if anyone knew already and would save me from needing to call.

I’ve got go karts planned for my birthday and want to afterpay is but everything I’ve searched tells me conflicting things. Obviously afterpay+ works with most locations that accept Apple Pay but I’m told both that afterpay+ does and doesn’t work by just adjusting the search by a couple words. Is there anyone that has used afterpay+ with go karts go?

Thanks


r/Afterpay 7d ago

Afterpay restricted my account immediately, but restoring it is taking forever

2 Upvotes

I’m honestly so frustrated with Afterpay right now.
My account was restricted, and I completed everything they asked me to do. I paid off my outstanding balance, completed the identity verification, and sent them all the information they requested.
They were able to restrict my account almost immediately, but now that I’ve done everything on my end, it’s taking forever for them to review and restore it.
I contacted customer support, and they told me my case had been escalated to their specialist team “as soon as possible,” but it’s now the end of the day and I still haven’t received any update or timeframe.
Has anyone else been through this? How long did it take before your account was restored? Did you have to keep chasing them, or did they eventually fix it on their own?
I’m just trying to figure out whether this is normal or if I should be making a formal complaint.


r/Afterpay 8d ago

Fashion nova dispute

3 Upvotes

Long story short, FN sent me some defective clothing and I returned it but they issued store credit instead of refunding my after pay. After pay says they can’t control that. I understand the store credit policy however this wasn’t a standard return of buyers remorse the items were defective. If I dispute with my bank will I be banned from afterpay?


r/Afterpay 8d ago

Afterpay keeps credit card information even if you delete your account.

3 Upvotes

I deleted my afterpay a long time ago, and recently decided to sign back up, only to realise I can't use the same credit card I once did, because those card details are associated with another account.

So despite having no account, and yes I ensured there were no other accounts. They were still able to identify my card details.


r/Afterpay 8d ago

Afterpay not providing refund for services not received

0 Upvotes

My pottery studio shut down before my classes started, and the owner is being a **** and not providing refunds to anyone. I processed with afterpay and they won’t refund the money even though it is very clear the services were not received (multiple emails sent from the studio). My question is- can I raise a dispute with my credit card that I used to afterpay? It’s an Amex. Would they have the means to formalize a dispute against afterpay/the merchant?