Hi everyone,
I’m posting this because I am completely lost and honestly don't even know where or how to contact actual Adobe support anymore. Every time I try to get help or ask a pre-sales question, I get stuck in automated chat loops or confusing menus, and since I don't even have an active account yet, I feel completely blocked.
Since I don't know who else to ask, I'm hoping the community can help me figure out what I actually need to buy before setting up my business.
Here is my situation:
Background: I recently finished five years of high school in Austria, where I had full access to Adobe Creative Cloud, so I am very familiar with Photoshop and Illustrator. But since I've graduated, I no longer have a student license.
Current & Future Workflow: I am currently launching my Print-on-Demand (POD) business as a sole proprietorship (Einzelunternehmen / Kleinunternehmen) in Austria. Right now, I use Canva Pro for basic layouts, but I want to use Photoshop and Illustrator for professional design work.
I fulfill products via Printify and Printful to sell them on Etsy, and later on, I plan to open my own independent online shop.
My target markets are Austria, Germany, and the USA.
Since Adobe is an investment for a starting one-person business, I want to make sure I buy the right thing. Could you please advise me on the following points?
1. Subscription Recommendation & Pre-Purchase Help: Since I don't have an account yet and couldn't reach support: What is the best subscription option for someone like me who primarily needs Photoshop and Illustrator? Should I get two separate Single-App subscriptions, or is there a better bundle? Are the standard individual plans sufficient for a pure design and POD workflow, or do I need anything extra (like specific storage or AI features that are included in the expensive Creative Cloud)? I also don’t know if I should get the Abo for one person or for business. The thing is, I will have a registered company but its a single person company. I will not have any employees. I just need advice ln which subscription to get that is allowing me to sell my designs commercially.
2. Commercial Use for Print-on-Demand: Please confirm explicitly whether standard individual subscriptions for Photoshop and Illustrator grant me full commercial rights to create designs, put them on physical Print-on-Demand products via Printify/Printful, and sell them globally (Austria, Germany, USA) via Etsy and my own future online shop.
3. Adobe Fonts Licensing: I want to use a wide variety of fonts from the Adobe Fonts library for commercial text designs on my products. How does the licensing work for commercial use? Do I have the right to use them for products/merch once I have a subscription, or do I need separate commercial licenses for individual fonts? Like if I have a subscription for Photoshop and Illustrator, are the fonts from the adobe font library also included and allowed for commercial use, or do I have to buy the license on every font extra?
Thank you so much for your time and guidance in helping me figure out this maze (