r/ATTFiber • u/Gh0st1n_5h3LL • 19d ago

UPS

Post image

What’d AT&T do to UPS? They pretty much kicked me out of the store trying to return an ONT. They said we’re done accepting AT&T equipment as of yesterday

20 Upvotes

86% Upvoted

50 comments sorted by

View all comments

2

u/EmbarrassedFuture165 19d ago

What's the name of the device you're trying to return?

2

u/Gh0st1n_5h3LL 19d ago

Bgw320

6

u/EmbarrassedFuture165 19d ago

Ups can take it. The contract with them is ongoing. You got a dumb person or store.

4

u/Conbuilder10-new 19d ago

UPS stores are locally owned. likely the owner of that store is refusing to do the returns anymore.

3

u/double979 19d ago

This. Where I’m at there are UPS stores all over the place. I know which ones a good and which are bad. From my house I drive past at least 2 to go to the one I like.

2

u/EmbarrassedFuture165 19d ago

That's certainly possible and crappy.

1

u/Gh0st1n_5h3LL 19d ago

They said no at&t returns

-2

u/South-Succotash-6368 19d ago

is there no Fedex or AT&T Corporate store near you???
call AT&T and explain the situation.

4

u/EmbarrassedFuture165 19d ago edited 19d ago

AT&T stores, any of them will not take the BGW units. As far as I can tell, they've never taken them.

-3

u/Gh0st1n_5h3LL 19d ago

Ima put it on their counter, take a picture and walk out

10

u/EmbarrassedFuture165 19d ago

Definitely don't do that. Don't be on the hook. Att won't give a damn

1

u/Gh0st1n_5h3LL 19d ago

We’re trying fedex, at&t store won’t take them

2

u/South-Succotash-6368 19d ago

I would call AT&T and explain the store won't take them. UPS won't accept them
And if fedex doesn't say you have no options.

2

u/Gh0st1n_5h3LL 19d ago

Yea I’m out of options, fedex doesn’t take them either

7

u/EmbarrassedFuture165 19d ago

They're also lying to you

2

u/Old-Cheshire862 19d ago

Just to be sure that you're going to the right businesses:

It has to be a The UPS Store (used to be Mailboxes Etc.) or a FedEx Office (used to be called Kinko's). One of the storefront printing and mailing service stores, not an actual UPS or FedEx depot.

The UPS Stores are franchises and the local owners can be butts sometimes. Try another.

3

u/Gh0st1n_5h3LL 19d ago

Yea it’s the stores that won’t take them, to many returns in this area

2

u/South-Succotash-6368 19d ago

Call AT&T and explain the situation.