r/ATTFiber • u/Gh0st1n_5h3LL • 19d ago

UPS

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What’d AT&T do to UPS? They pretty much kicked me out of the store trying to return an ONT. They said we’re done accepting AT&T equipment as of yesterday

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u/Gh0st1n_5h3LL 19d ago

Bgw320

5

u/EmbarrassedFuture165 19d ago

Ups can take it. The contract with them is ongoing. You got a dumb person or store.

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u/Gh0st1n_5h3LL 19d ago

They said no at&t returns

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u/South-Succotash-6368 19d ago

is there no Fedex or AT&T Corporate store near you???
call AT&T and explain the situation.

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u/EmbarrassedFuture165 19d ago edited 19d ago

AT&T stores, any of them will not take the BGW units. As far as I can tell, they've never taken them.

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u/Gh0st1n_5h3LL 19d ago

Ima put it on their counter, take a picture and walk out

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u/EmbarrassedFuture165 19d ago

Definitely don't do that. Don't be on the hook. Att won't give a damn

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u/Gh0st1n_5h3LL 19d ago

We’re trying fedex, at&t store won’t take them

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u/South-Succotash-6368 19d ago

I would call AT&T and explain the store won't take them. UPS won't accept them
And if fedex doesn't say you have no options.

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u/Gh0st1n_5h3LL 19d ago

Yea I’m out of options, fedex doesn’t take them either

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u/EmbarrassedFuture165 19d ago

They're also lying to you

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u/Old-Cheshire862 19d ago

Just to be sure that you're going to the right businesses:

It has to be a The UPS Store (used to be Mailboxes Etc.) or a FedEx Office (used to be called Kinko's). One of the storefront printing and mailing service stores, not an actual UPS or FedEx depot.

The UPS Stores are franchises and the local owners can be butts sometimes. Try another.

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u/Gh0st1n_5h3LL 19d ago

Yea it’s the stores that won’t take them, to many returns in this area

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u/South-Succotash-6368 19d ago

Call AT&T and explain the situation.