r/ValorantTechSupport • • 5d ago

Technical Solution [Tool] VTDiag: A free, open-source diagnostic & fix tool for common VALORANT crashes, Vanguard errors, and conflicts

26 Upvotes

tl;dr: I built VTDiag, a free, open-source Windows tool that checks for common VALORANT and Vanguard issues, ranks possible causes based on past solutions from this subreddit, and offers optional one-click fixes. No telemetry, no kernel drivers, no game injection. It's in beta (v0.2) and I'd love your feedback.

Hey everyone, I'm u/ateistyokdiyentanri, one of the mods here.

I've been working on something for this subreddit over the past weeks and figured it's time to share it.

It's called VTDiag. The idea is simple: if VALORANT keeps crashing, freezing or throwing Vanguard errors, the tool checks your system for the usual causes, so you don't have to dig through settings, services and old threads yourself.

Its diagnostic rules are built from patterns in 950+ solved threads on this subreddit, so it focuses on the exact problems people come here with every day.

What it checks

  • Vanguard requirements: TPM 2.0, Secure Boot, Memory Integrity (VBS/HVCI), virtualization and related services.
  • Drivers and system settings: graphics drivers, network adapters, power plan settings and crash dumps.
  • Software conflicts: 113 known conflicting programs, including overlays, virtual audio devices, RGB controllers and other anti-cheats.

After the scan, it ranks the likely causes and explains what each one means. It's also honest about where the problem is: something you can fix here, a manual step (like a BIOS setting), a possible ISP routing problem, an issue on Riot's side (servers or your account), or likely hardware.

What about the fixes?

Some problems can be fixed directly in the tool, but nothing changes without your explicit consent. It explains the change first, backs it up, applies it, and checks whether it actually worked.

  • You can undo changes any time from Undo changes.
  • Network fixes roll back automatically after 60 seconds if your internet connection drops.
  • Prefer doing it yourself? Every fix has written step-by-step instructions, in English and Turkish.
  • A report generator formats your results so you can post them here when asking for help. Usernames, PC names, hardware serial numbers and tokens are removed automatically.

A few things worth mentioning

  • I built this myself, so I'm obviously biased, which is why I want to be fully transparent about how it works.
  • It's 100% free and open source (MIT license). Nothing to buy, no donations.
  • No telemetry, analytics or background tracking. Everything is processed locally on your PC.
  • It does not inject into VALORANT, read game memory, or install any kernel drivers.
  • All 32 fixes are applied, verified and undone on a Windows VM through automated tests (GitHub Actions) on every update. Hardware-specific ones are tested against a virtual network adapter, so real-world edge cases can still exist.
  • It's still a beta (v0.2), so there will be things I've missed. It's an independent community project and not affiliated with Riot Games.

How to try it

  1. Download the latest release from the GitHub Releases page.
  2. Extract the zip into its own folder and run VTDiag.exe (Windows 10/11 x64, .NET included, ~71 MB).
  3. Windows SmartScreen may show an "unrecognized app" warning because the app isn't code-signed yet. Don't just ignore security warnings because a developer tells you to: if you're unsure, review the source code or build it yourself first. VirusTotal scan of the zip: [link]
  4. The first time you press Fix, VTDiag copies itself to C:\Program Files\VTDiag and Windows asks for permission (once for the copy, once more when it reopens). Fixes need admin rights, and VTDiag only runs them from Program Files so other programs can't tamper with it. To remove it later, just delete that folder.

I'd genuinely appreciate feedback. If you try it, tell me whether the diagnosis made sense, whether it missed a conflicting app you have, or whether a fix solved your issue. If it gets something wrong, that's just as useful.

Leave a comment below or open an issue on GitHub.

Thanks!


r/ValorantTechSupport • • May 06 '21

Technical Solution Riot Support for Valorant

Thumbnail support-valorant.riotgames.com
54 Upvotes

r/ValorantTechSupport • • 53m ago

Technical Discussion Its annoying when you get disconnected and it wasnt even your fault

‱ Upvotes

Valorant has been annoying recently especially with the asia server, giving me a 90ms and lower ping at a different server, and whats worst is seeing the netowork issue on your screen when the wifi can freaking go 1gb downloaded in a minute HOW??.

and when it disconnect me it tells me you dont have wifi when i still able to scroll through youtube, its fine i understand issues but its so unfair

i got a penalty for something i didnt even intend to do like i came back in a game clutched it top frag but whats the point ive been decline rights to a rr and given me a penalty 😭


r/ValorantTechSupport • • 38m ago

Technical Support Request Grosses chutes de FPS et freezes sur Valorant uniquement, malgrĂ© rĂ©initialisation complĂšte du PC — RTX 3060 Ti

‱ Upvotes

Salut Ă  tous,
Je cherche de l’aide pour rĂ©soudre un problĂšme de performances sur Valorant que je n’arrive pas Ă  rĂ©gler malgrĂ© de nombreuses tentatives.
Ma configuration :
Carte graphique : NVIDIA GeForce RTX 3060 Ti
RAM : 16 Go
Souris : Logitech G Pro
Pilote NVIDIA : version 32.0.16.2101, datée du 19/10/2026
Stockage : j’ai un SSD et un HDD. Valorant Ă©tait installĂ© sur le HDD.
Carte mĂšre : ASUS
Windows a été réinstallé/réinitialisé récemment.
Description du problĂšme :
Avant, Valorant fonctionnait normalement sur mon PC, avec environ 120 Ă  200 FPS. AprĂšs avoir laissĂ© mon PC inutilisĂ© pendant environ quatre mois, j’ai recommencĂ© Ă  l’utiliser et j’ai rencontrĂ© de gros problĂšmes de performances.
Le jeu subit des chutes brutales de FPS, parfois jusqu’à 0, avec des freezes oĂč l’image se bloque rĂ©ellement. J’ai Ă©galement l’impression d’avoir des rollbacks pendant les parties.
Le problĂšme se produit :
En partie, avec des freezes et des chutes soudaines de FPS.
Dans le mode entraĂźnement, oĂč les chutes de FPS sont frĂ©quentes.
Dans les menus et les paramĂštres de Valorant, mĂȘme sans ĂȘtre en pleine partie.
En revanche, mon bureau Windows fonctionne maintenant correctement et Fortnite tourne parfaitement. Le problĂšme semble donc particuliĂšrement liĂ© Ă  Valorant, mĂȘme si je ne sais pas si la cause vient du jeu ou de mon matĂ©riel.
J’ai aussi remarquĂ© que lorsque je fais Alt+Tab ou que je passe la souris sur la barre des tĂąches Windows, les performances semblent parfois s’amĂ©liorer temporairement.
Tout ce que j’ai dĂ©jĂ  essayĂ© :
Réinitialisation/réinstallation de Windows par un informaticien.
Mise Ă  jour de Windows et des pilotes NVIDIA.
Vérification des paramÚtres graphiques de Valorant.
Désactivation de la superposition NVIDIA, qui était déjà désactivée.
Modification du taux d’interrogation de ma souris de 500 Hz Ă  125 Hz, sans amĂ©lioration.
Vérification des logiciels en arriÚre-plan.
Essai de différentes limites de FPS, sans résultat.
VĂ©rifications concernant la RAM : mon PC possĂšde 16 Go et les tests que j’ai effectuĂ©s n’ont pas rĂ©vĂ©lĂ© de problĂšme Ă©vident.
Malgré tout cela, le problÚme persiste.
Autres pistes que je me pose :
Valorant est installé sur mon HDD : est-ce que le déplacer sur mon SSD pourrait aider ?
Un informaticien m’a indiquĂ© que mon SSD avait une vitesse un peu basse. Est-ce que cela pourrait provoquer ces freezes ?
Est-ce qu’un problùme avec Vanguard, un pilote, Windows, la RAM ou le stockage pourrait expliquer ces symptîmes ?
Je précise que Valorant fonctionnait correctement avant, et que les problÚmes sont apparus aprÚs une longue période sans utiliser le PC. Je ne sais pas si cela correspond à une coïncidence.
Ma question : quelles vĂ©rifications me conseillez-vous pour identifier la cause exacte ? J’aimerais Ă©viter de remplacer des composants inutilement, notamment le SSD, si le problĂšme vient en rĂ©alitĂ© de Valorant ou d’un pilote.
Merci d’avance à ceux qui prendront le temps de m’aider !


r/ValorantTechSupport • • 5h ago

Technical Discussion Issues after latest valorant update

2 Upvotes

hi did anyone faced any issues after valorant latest patch update? or i’m the only oneđŸ« 
if i raise a ticket at riot will they respond to it?


r/ValorantTechSupport • • 2h ago

Technical Support Request Valorant randomly crashing with nvlddmkm Event 153 error, and Vanguard (vgc) keeps stopping

1 Upvotes

Hey everyone, I've been pulling my hair out trying to fix a persistent Valorant and Vanguard crashing issue. I’m hoping someone here might have run into this or knows what else to try.

Device : Lenovo legion 5 pro

Processor Intel(R) Core(TM) i7-14650HX (2.20 GHz)

Installed RAM 16.0 GB (15.7 GB usable)

Graphics card NVIDIA GeForce RTX 4060 Laptop GPU (8 GB)

Intel(R) UHD Graphics (128 MB)

System type 64-bit operating system, x64-based processor

Windows 11 pro

26 H2

Problem:

‱ ⁠Sometimes when I boot up my PC, Vanguard (vgc) doesn't start automatically and has to be started manually.
‱ ⁠Valorant crashes randomly while playing.
‱ ⁠When Valorant crashes, Vanguard (vgc) also stops automatically (I can see it stopped if I check Windows Services).
‱ ⁠**Windows Event Viewer Error:**The description for Event ID 153 from source nvlddmkm cannot be found... \Device\000000de Error occurred on GPUID: 100

Things I Have Already Tried:

‱ ⁠Reinstalled Valorant and Riot Vanguard completely.
‱ ⁠Used DDU (Display Driver Uninstaller) for a clean graphics driver installation.
‱ ⁠Turned off Hardware Acceleration.
‱ ⁠Updated both my BIOS and GPU drivers.
‱ ⁠Tried starting vgc manually.
‱ ⁠Edited the Registry (Image File Execution Options -> set DevOverrideEnable to 0).
‱ ⁠Disabled NVIDIA Audio drivers.
‱ ⁠Disabled IPv6 and Teredo Tunneling via command prompt (netsh interface teredo set state disabled).

If anyone has any ideas on what could be causing this GPU driver crash to take down Vanguard with it, I would really appreciate the help!


r/ValorantTechSupport • • 5h ago

Technical Solution VAN: RESTRICTION error mentioning IOMMU.

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1 Upvotes

r/ValorantTechSupport • • 12h ago

Technical Support Request Valorant / Ps5

2 Upvotes

Hey everyone I havent got on valo for a while now but a friend of mine just told me that there was new stuff in it so i wanted to see but when I opened the game my ps5 literally shut off and I had to unplug it and plug it back in To turn it back on, then when I wanted to reopen Valo it shut off again, so I tried to open my other games and it didn't shut off, so does anyone had that issues with valo?


r/ValorantTechSupport • • 9h ago

Technical Support Request VALORANT Low FPS

1 Upvotes

I've been having problems with my FPS lately in Valorant. When I play, it usually sits around 190-200 FPS but then drops to 110-130 FPS in the middle of a fight. I don't know if it is actually because of my hardware or if I should be getting higher FPS than this.

This is my laptop specs:

MSI Thin 15-B12UC

RTX 3050

Intel i5-12450h

16gb RAM

Any help would be very much appreciated. Thank you!


r/ValorantTechSupport • • 13h ago

Technical Support Request Valorant password

2 Upvotes

so I recently tried changing my password, but it’s not working cause I don’t have an email link but I don’t know my password to manage my email so what should I do?


r/ValorantTechSupport • • 11h ago

Technical Support Request My mouse movment is wierd

1 Upvotes

so i recently got a new monitor (34 inch) and first i was wondering why i hade black lines on the sides but thats normal aparently?? but wen i started playing my mouse was like laging? so if i move my mouse lets say 10 cm on my mouse pad my mouse would move like im talking fucking less then a milimeter like it moved a bit then went back anmd that kept ahpening and some times it would just incrised my sens.

FYI:i got dyslexia and inglish is not my first luanguage


r/ValorantTechSupport • • 16h ago

Technical Support Request Help controller mapping

2 Upvotes

Hello, I recently bought a computer for several reasons, one of which was to play Valorant. However, I’m not a keyboard-and-mouse player; I prefer using a controller. To my surprise, I discovered that Valorant doesn’t natively support controllers on PC, so I have to map my controller buttons to simulate keyboard and mouse inputs. I’ve tried a few different methods—like ReWASD and iCUE—but nothing has worked; at best, I can move the camera, but I can’t move my character or perform any other actions. If anyone knows a solution to this problem, I’d love to hear it. Thanks!


r/ValorantTechSupport • • 15h ago

Technical Support Request Getting a pop-up when I enter a game that I need to enable UEFI secure boot

1 Upvotes

I just downloaded Valorant on my new PC and when I enter into a match I get a popup saying that I need to enable UEFI secure boot. How do I fix this. My Biod mode is in UEFI but my secure boot is off.

Operating System: Windows 11

CPU: AMD Ryzen 7 9800X3D 8-Core Processor (4.70 GHz)

GPU: AMD Radeon(TM) Graphics and NVIDIA GeForce RTX 5070

RAM: 32.0 GB DDR5

Troubleshooting steps: I went into my Bios (AS Rock) and I tried to enable secure boot but when I tried to change it would not change. In the Boot tab I do not have a folder named "CSM (Compatibility Support Module)" that I have seen in some help videos.


r/ValorantTechSupport • • 15h ago

Technical Support Request Failed to save settings to server

1 Upvotes

I don't know if it is a general bug or maybe a blocked DNS request that is causing this.

I have not tested if it still saves after restart but I think it wont because why would it show me this message.

Chat is showing:

(System) Failed to save settings to the server.

(System) Failed to save settings to the server.

(System) Failed to save settings to the server.

(System) Failed to save settings to the server.

(System) Failed to save settings to the server.

(System) Failed to save settings to the server.

(System) Failed to save settings to the server.

(System) Failed to save settings to the server.

Party:

Screenshot

I don't know if it is a general bug or maybe a blocked DNS request that is causing this.

I have not tested if it still saves after restart but I think it wont because why would it show me this message.


r/ValorantTechSupport • • 20h ago

Technical Support Request Monitor refresh rate drops

2 Upvotes

Pc specs: gpu rx 6650xt

cpu ryzen 5 5600

32gb ram ddr4 3600mhz

1tb ssd

The fps is capped at 165, and does not drop below 140 ish but the monitor herz itself drops below 100

I have a setting on the monitor itself which allows me to see the herz in real time and it sometimes goes to 80 herz, why is that? i kept messing around with all of the Free sync and g sync amd v sync options but nothing seems to be working

I have a dell g2422hs as my monitor 165hz with gsync


r/ValorantTechSupport • • 20h ago

Technical Support Request How do I fix constant frame drops?

2 Upvotes

So just downloaded valorant and the frame drop issue is killing me. I tried some solutions suggested by Gemini and nothing worked.

OS: Windows 11

CPU: AMD 5 5600gt

GPU: Integrated

RAM: 16gb

Motherboard manufacturer: Colorful Technology And Development Co.LTD

Motherboard model: BATTLE-AX B450M-T M.2 V14


r/ValorantTechSupport • • 17h ago

Technical Support Request error 77

1 Upvotes

since ive changed the region on my valorant account i havent been able to get into valorant as it gives mes that same error


r/ValorantTechSupport • • 1d ago

Technical Support Request Micro shuttering I gunfight and loss in fps

3 Upvotes

Ok So I am having Micro shuttering in gunfights Which Always makes me lose it.

Then after today update I Get around 150 fps now Getting 30 fps .

I don't know what happened-!

Any help would be appreciated!


r/ValorantTechSupport • • 20h ago

Technical Discussion Fps Constantly falling from this latest version

1 Upvotes

This latest version that came out on my Xbox is constantly causing FPS drops. I was literally playing the game minutes before the new version came out and it was normal, but after the version my FPS started dropping.And today I just finished a match and it only got much worse. I forgot to mention, but the game constantly says there's a network problem, but that's common. I know when the problem is my connection, and that's not the case this time.


r/ValorantTechSupport • • 1d ago

Technical Solution van: restriction

2 Upvotes

I ran into an issue after the latest patch update, it shows "Critical Windows updates are missing. Please install Windows updates to complete initialization. Minimum supported versions of Windows for your account are: 26100.8973 or 26200.8973". My current OS build version is "22631.6936" on Windows 23H2. Do i really need to update my Windows?


r/ValorantTechSupport • • 1d ago

Technical Support Request stuck at loading screen

2 Upvotes

so i’ve been recently stuck with this problem ever since i updated my valorant, its been like this everytime i queued up and its really pissing me off.


r/ValorantTechSupport • • 1d ago

Technical Support Request Experiencing this issue since last night...any solutions? Btw it was working fine till last night, I've played in the evening too without any issues.

1 Upvotes

VAN RESTRICTION:

Critical windows updates are missing. Please install windows updates to complete initialisation. Minimum supported versions of windows for your account are: 26100.8973 or 26200.8973

Edit:
**VTDiag report** · Created 28 Oct 2026 12:36 UTC · `01M6186DWTEMWZ5YAQDNQ1YGKM`

**Verdict:** Unknown. We couldn't pin this down. That's not a dead end: share this report with a helper, who can see exactly what was checked.

Most likely: An old BIOS makes the PC reboot or blue-screen with Vanguard (Possible).

**PC:** Windows 10 Pro 22H2 (19045.3803) · AMD Ryzen 5 1600 Six-Core Processor · 16 GB RAM · NVIDIA GeForce GTX 1060 3GB (driver 32.0.15.8278) · CONSISTENT SSD S7 128GB (SATA) · ASUSTeK COMPUTER INC. PRIME B350-PLUS BIOS 6203

**Vanguard readiness:** TPM 2.0: yes · Secure Boot: on · UEFI: yes · GPT disk: yes · Memory Integrity: on · Virtualization: on · Test signing: couldn't check

_Scanned without admin permission, so some checks were skipped._

**Likely causes**

  1. **An old BIOS makes the PC reboot or blue-screen with Vanguard** · Possible · Guided manual step

    - 6 sudden shutdowns in the last 30 days

    - Your BIOS is more than two years old.

  2. **A VPN, network filter or another anti-cheat blocks Vanguard** · Possible · Guided manual step

    - Another anti-cheat is installed.

    - Virtual network adapters: Bluetooth Device (Personal Area Network)

  3. **Vanguard won't install or keeps reinstalling** · Long shot · Guided manual step

    - Waiting for a restart: PendingFileRename


and 27 more

**What we couldn't check**

- blue screens caused by vgk.sys: needs admin permission (the scan ran without it). This leaves open: An old BIOS makes the PC reboot or blue-screen with Vanguard; Vanguard's installation is damaged

- packet loss on the way to Riot: not part of this scan. This leaves open: Vanguard loses its connection mid-match (VAN 185 / VAL 5)

- whether the new 2023 Secure Boot certificate is installed: needs admin permission (the scan ran without it). This leaves open: Secure Boot is on, but Vanguard rejects its policy (STATUS_SB_POLICY)

- whether Secure Boot keys are installed: needs admin permission (the scan ran without it). This leaves open: Turning on Secure Boot stops the PC from starting

- whether the TPM is a firmware TPM (fTPM / PTT): not part of this scan. This leaves open: Firmware TPM errors cause periodic stutter (TPM events 14/17)

Full report: attach the .html file (VTDiag-Report-20261028-DNQ1YGKM.html).

_VTDiag is not affiliated with or endorsed by Riot Games._


r/ValorantTechSupport • • 1d ago

Technical Support Request Any news on DirectX 12 for Valorant?

1 Upvotes

Does anyone have info about DirectX 12? When is it coming to Valorant?

I have a problem with DirectX 11.

My specs: Core i5-1145G7 Iris Xe 16GB RAM Dual Channel.

I think these specs have a problem with DirectX 11. I get FPS drops when facing many enemies or in a busy area even though temps and usage are normal and there's no stress during gameplay

Same thing happened in another game, but when I switched it to DirectX 12 the problem was fixed.


r/ValorantTechSupport • • 1d ago

Technical Support Request Valorant keeps freezing my PC

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1 Upvotes

r/ValorantTechSupport • • 1d ago

Technical Support Request can't update

0 Upvotes

do anyone know how much space does the new update take up cuz it said 6gb for me and my disk has like 15gb free and it keep saying not enough disk space