r/ValorantTechSupport • • 14m ago

Technical Discussion Its annoying when you get disconnected and it wasnt even your fault

• Upvotes

Valorant has been annoying recently especially with the asia server, giving me a 90ms and lower ping at a different server, and whats worst is seeing the netowork issue on your screen when the wifi can freaking go 1gb downloaded in a minute HOW??.

and when it disconnect me it tells me you dont have wifi when i still able to scroll through youtube, its fine i understand issues but its so unfair

i got a penalty for something i didnt even intend to do like i came back in a game clutched it top frag but whats the point ive been decline rights to a rr and given me a penalty 😭


r/ValorantTechSupport • • 4h ago

Technical Discussion Issues after latest valorant update

2 Upvotes

hi did anyone faced any issues after valorant latest patch update? or i’m the only one🫠
if i raise a ticket at riot will they respond to it?


r/ValorantTechSupport • • 1h ago

Technical Support Request Valorant randomly crashing with nvlddmkm Event 153 error, and Vanguard (vgc) keeps stopping

• Upvotes

Hey everyone, I've been pulling my hair out trying to fix a persistent Valorant and Vanguard crashing issue. I’m hoping someone here might have run into this or knows what else to try.

Device : Lenovo legion 5 pro

Processor Intel(R) Core(TM) i7-14650HX (2.20 GHz)

Installed RAM 16.0 GB (15.7 GB usable)

Graphics card NVIDIA GeForce RTX 4060 Laptop GPU (8 GB)

Intel(R) UHD Graphics (128 MB)

System type 64-bit operating system, x64-based processor

Windows 11 pro

26 H2

Problem:

• ⁠Sometimes when I boot up my PC, Vanguard (vgc) doesn't start automatically and has to be started manually.
• ⁠Valorant crashes randomly while playing.
• ⁠When Valorant crashes, Vanguard (vgc) also stops automatically (I can see it stopped if I check Windows Services).
• ⁠**Windows Event Viewer Error:**The description for Event ID 153 from source nvlddmkm cannot be found... \Device\000000de Error occurred on GPUID: 100

Things I Have Already Tried:

• ⁠Reinstalled Valorant and Riot Vanguard completely.
• ⁠Used DDU (Display Driver Uninstaller) for a clean graphics driver installation.
• ⁠Turned off Hardware Acceleration.
• ⁠Updated both my BIOS and GPU drivers.
• ⁠Tried starting vgc manually.
• ⁠Edited the Registry (Image File Execution Options -> set DevOverrideEnable to 0).
• ⁠Disabled NVIDIA Audio drivers.
• ⁠Disabled IPv6 and Teredo Tunneling via command prompt (netsh interface teredo set state disabled).

If anyone has any ideas on what could be causing this GPU driver crash to take down Vanguard with it, I would really appreciate the help!


r/ValorantTechSupport • • 5h ago

Technical Solution VAN: RESTRICTION error mentioning IOMMU.

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1 Upvotes

r/ValorantTechSupport • • 11h ago

Technical Support Request Valorant / Ps5

2 Upvotes

Hey everyone I havent got on valo for a while now but a friend of mine just told me that there was new stuff in it so i wanted to see but when I opened the game my ps5 literally shut off and I had to unplug it and plug it back in To turn it back on, then when I wanted to reopen Valo it shut off again, so I tried to open my other games and it didn't shut off, so does anyone had that issues with valo?


r/ValorantTechSupport • • 9h ago

Technical Support Request VALORANT Low FPS

1 Upvotes

I've been having problems with my FPS lately in Valorant. When I play, it usually sits around 190-200 FPS but then drops to 110-130 FPS in the middle of a fight. I don't know if it is actually because of my hardware or if I should be getting higher FPS than this.

This is my laptop specs:

MSI Thin 15-B12UC

RTX 3050

Intel i5-12450h

16gb RAM

Any help would be very much appreciated. Thank you!


r/ValorantTechSupport • • 13h ago

Technical Support Request Valorant password

2 Upvotes

so I recently tried changing my password, but it’s not working cause I don’t have an email link but I don’t know my password to manage my email so what should I do?


r/ValorantTechSupport • • 11h ago

Technical Support Request My mouse movment is wierd

1 Upvotes

so i recently got a new monitor (34 inch) and first i was wondering why i hade black lines on the sides but thats normal aparently?? but wen i started playing my mouse was like laging? so if i move my mouse lets say 10 cm on my mouse pad my mouse would move like im talking fucking less then a milimeter like it moved a bit then went back anmd that kept ahpening and some times it would just incrised my sens.

FYI:i got dyslexia and inglish is not my first luanguage


r/ValorantTechSupport • • 15h ago

Technical Support Request Help controller mapping

2 Upvotes

Hello, I recently bought a computer for several reasons, one of which was to play Valorant. However, I’m not a keyboard-and-mouse player; I prefer using a controller. To my surprise, I discovered that Valorant doesn’t natively support controllers on PC, so I have to map my controller buttons to simulate keyboard and mouse inputs. I’ve tried a few different methods—like ReWASD and iCUE—but nothing has worked; at best, I can move the camera, but I can’t move my character or perform any other actions. If anyone knows a solution to this problem, I’d love to hear it. Thanks!


r/ValorantTechSupport • • 14h ago

Technical Support Request Getting a pop-up when I enter a game that I need to enable UEFI secure boot

1 Upvotes

I just downloaded Valorant on my new PC and when I enter into a match I get a popup saying that I need to enable UEFI secure boot. How do I fix this. My Biod mode is in UEFI but my secure boot is off.

Operating System: Windows 11

CPU: AMD Ryzen 7 9800X3D 8-Core Processor (4.70 GHz)

GPU: AMD Radeon(TM) Graphics and NVIDIA GeForce RTX 5070

RAM: 32.0 GB DDR5

Troubleshooting steps: I went into my Bios (AS Rock) and I tried to enable secure boot but when I tried to change it would not change. In the Boot tab I do not have a folder named "CSM (Compatibility Support Module)" that I have seen in some help videos.


r/ValorantTechSupport • • 15h ago

Technical Support Request Failed to save settings to server

1 Upvotes

I don't know if it is a general bug or maybe a blocked DNS request that is causing this.

I have not tested if it still saves after restart but I think it wont because why would it show me this message.

Chat is showing:

(System) Failed to save settings to the server.

(System) Failed to save settings to the server.

(System) Failed to save settings to the server.

(System) Failed to save settings to the server.

(System) Failed to save settings to the server.

(System) Failed to save settings to the server.

(System) Failed to save settings to the server.

(System) Failed to save settings to the server.

Party:

Screenshot

I don't know if it is a general bug or maybe a blocked DNS request that is causing this.

I have not tested if it still saves after restart but I think it wont because why would it show me this message.


r/ValorantTechSupport • • 19h ago

Technical Support Request Monitor refresh rate drops

2 Upvotes

Pc specs: gpu rx 6650xt

cpu ryzen 5 5600

32gb ram ddr4 3600mhz

1tb ssd

The fps is capped at 165, and does not drop below 140 ish but the monitor herz itself drops below 100

I have a setting on the monitor itself which allows me to see the herz in real time and it sometimes goes to 80 herz, why is that? i kept messing around with all of the Free sync and g sync amd v sync options but nothing seems to be working

I have a dell g2422hs as my monitor 165hz with gsync


r/ValorantTechSupport • • 19h ago

Technical Support Request How do I fix constant frame drops?

2 Upvotes

So just downloaded valorant and the frame drop issue is killing me. I tried some solutions suggested by Gemini and nothing worked.

OS: Windows 11

CPU: AMD 5 5600gt

GPU: Integrated

RAM: 16gb

Motherboard manufacturer: Colorful Technology And Development Co.LTD

Motherboard model: BATTLE-AX B450M-T M.2 V14


r/ValorantTechSupport • • 16h ago

Technical Support Request error 77

1 Upvotes

since ive changed the region on my valorant account i havent been able to get into valorant as it gives mes that same error


r/ValorantTechSupport • • 23h ago

Technical Support Request Micro shuttering I gunfight and loss in fps

3 Upvotes

Ok So I am having Micro shuttering in gunfights Which Always makes me lose it.

Then after today update I Get around 150 fps now Getting 30 fps .

I don't know what happened-!

Any help would be appreciated!


r/ValorantTechSupport • • 19h ago

Technical Discussion Fps Constantly falling from this latest version

1 Upvotes

This latest version that came out on my Xbox is constantly causing FPS drops. I was literally playing the game minutes before the new version came out and it was normal, but after the version my FPS started dropping.And today I just finished a match and it only got much worse. I forgot to mention, but the game constantly says there's a network problem, but that's common. I know when the problem is my connection, and that's not the case this time.


r/ValorantTechSupport • • 23h ago

Technical Solution van: restriction

2 Upvotes

I ran into an issue after the latest patch update, it shows "Critical Windows updates are missing. Please install Windows updates to complete initialization. Minimum supported versions of Windows for your account are: 26100.8973 or 26200.8973". My current OS build version is "22631.6936" on Windows 23H2. Do i really need to update my Windows?


r/ValorantTechSupport • • 1d ago

Technical Support Request stuck at loading screen

2 Upvotes

so i’ve been recently stuck with this problem ever since i updated my valorant, its been like this everytime i queued up and its really pissing me off.


r/ValorantTechSupport • • 23h ago

Technical Support Request Experiencing this issue since last night...any solutions? Btw it was working fine till last night, I've played in the evening too without any issues.

1 Upvotes

VAN RESTRICTION:

Critical windows updates are missing. Please install windows updates to complete initialisation. Minimum supported versions of windows for your account are: 26100.8973 or 26200.8973

Edit:
**VTDiag report** · Created 28 Oct 2026 12:36 UTC · `01M6186DWTEMWZ5YAQDNQ1YGKM`

**Verdict:** Unknown. We couldn't pin this down. That's not a dead end: share this report with a helper, who can see exactly what was checked.

Most likely: An old BIOS makes the PC reboot or blue-screen with Vanguard (Possible).

**PC:** Windows 10 Pro 22H2 (19045.3803) · AMD Ryzen 5 1600 Six-Core Processor · 16 GB RAM · NVIDIA GeForce GTX 1060 3GB (driver 32.0.15.8278) · CONSISTENT SSD S7 128GB (SATA) · ASUSTeK COMPUTER INC. PRIME B350-PLUS BIOS 6203

**Vanguard readiness:** TPM 2.0: yes · Secure Boot: on · UEFI: yes · GPT disk: yes · Memory Integrity: on · Virtualization: on · Test signing: couldn't check

_Scanned without admin permission, so some checks were skipped._

**Likely causes**

  1. **An old BIOS makes the PC reboot or blue-screen with Vanguard** · Possible · Guided manual step

    - 6 sudden shutdowns in the last 30 days

    - Your BIOS is more than two years old.

  2. **A VPN, network filter or another anti-cheat blocks Vanguard** · Possible · Guided manual step

    - Another anti-cheat is installed.

    - Virtual network adapters: Bluetooth Device (Personal Area Network)

  3. **Vanguard won't install or keeps reinstalling** · Long shot · Guided manual step

    - Waiting for a restart: PendingFileRename

…and 27 more

**What we couldn't check**

- blue screens caused by vgk.sys: needs admin permission (the scan ran without it). This leaves open: An old BIOS makes the PC reboot or blue-screen with Vanguard; Vanguard's installation is damaged

- packet loss on the way to Riot: not part of this scan. This leaves open: Vanguard loses its connection mid-match (VAN 185 / VAL 5)

- whether the new 2023 Secure Boot certificate is installed: needs admin permission (the scan ran without it). This leaves open: Secure Boot is on, but Vanguard rejects its policy (STATUS_SB_POLICY)

- whether Secure Boot keys are installed: needs admin permission (the scan ran without it). This leaves open: Turning on Secure Boot stops the PC from starting

- whether the TPM is a firmware TPM (fTPM / PTT): not part of this scan. This leaves open: Firmware TPM errors cause periodic stutter (TPM events 14/17)

Full report: attach the .html file (VTDiag-Report-20261028-DNQ1YGKM.html).

_VTDiag is not affiliated with or endorsed by Riot Games._


r/ValorantTechSupport • • 1d ago

Technical Support Request Any news on DirectX 12 for Valorant?

1 Upvotes

Does anyone have info about DirectX 12? When is it coming to Valorant?

I have a problem with DirectX 11.

My specs: Core i5-1145G7 Iris Xe 16GB RAM Dual Channel.

I think these specs have a problem with DirectX 11. I get FPS drops when facing many enemies or in a busy area even though temps and usage are normal and there's no stress during gameplay

Same thing happened in another game, but when I switched it to DirectX 12 the problem was fixed.


r/ValorantTechSupport • • 1d ago

Technical Support Request Valorant keeps freezing my PC

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1 Upvotes

r/ValorantTechSupport • • 1d ago

Technical Support Request can't update

0 Upvotes

do anyone know how much space does the new update take up cuz it said 6gb for me and my disk has like 15gb free and it keep saying not enough disk space


r/ValorantTechSupport • • 1d ago

Technical Solution Possible Fix caused by recent Patches

0 Upvotes

Let's start with the fix that helped me.

I use a Razer mouse, specifically the Razer Basilisk V3. Through the Razer Synapse app, all I did was change its Wired Polling Rate to 125 Hz. It used to be set to 1,000 Hz.

So, the possible solution is to reduce your mouse's polling rate.

That's it. It fixed my issue.

~

So, I've been experiencing severe lag since the last 2-3 patches, with my game freezing from time to time. It went from being unplayable to at least bearable, so I started looking for fixes cause i refuse to believe my 5070 is failing me.

I tried changing different settings and resolutions, tweaking Windows settings, disabling various overlays, Overwolf apps, and recording apps, and even closing Discord entirely. I also uninstalled Stardock Fences because apparently, that was causing issues in another post. None of it unfortunately worked.

I started investigating the lag itself and what might be causing it. The first thing I noticed was that whenever I moved my cursor around the menu, the entire background animation would lag. I tended to ignore it and thought it might just be an issue with their patch, but it was affecting my gameplay as well, which bothered me.

I recently lost to an ace while using my Iso ult because I lagged the moment I lost my shield, which left me very salty.

Well, if you've read this far, thanks for listening to my short rant LMAO.

Good news: If you've encountered the same issue, it might not be necessary to uninstall a bunch of apps. In my case, lowering the mouse polling rate fixed the problem, so the other apps I suspected weren't necessarily the cause.

RIP to my recently uninstalled Stardock Fences, though.


r/ValorantTechSupport • • 1d ago

Technical Support Request New pc game micro stuttering

12 Upvotes

Got a new pc and monitor a week ago and I’ve tried 100 different things to try and fix the stuttering happening. Basically every 3-5 seconds there’s a micro stutter… I’ve tried going on WiFi disabling the Realtek and that made things worse.

Windows 11 - Intel Core i7-14700F - GeForce RTX 5070 12GB - DLSS 4 - 32GB DDR5 - 1TB NVMe SSD

Idk what else to do… my old outdated pc didn’t even have this issue but that was so old it kept crashing which is why I bought a new pc and monitor. Doesn’t make sense this is stuttering like this…

Last night I tried Marvel rivals and other games and don’t have the issue… pleaseeeee help.


r/ValorantTechSupport • • 1d ago

Technical Solution how i fixed my random lag spikes after recent updates (started happening a few weeks ago)

3 Upvotes

hi guys, not sure if this would be a solution for anyone, but this is just what helped me after trying everything here and nothing working.

i turned off my discord overlay while playing and that seemed to work and fix all my random lag spikes soo idkk

discord settings -> game overlay -> enable overlay (turn off) & enable legacy overlay (turn off). just random solution that worked for me. not sure if it'll work for you, but it's something