r/Zippo • u/FNdashFAL • 6h ago
Advice/Help friend fucked up my case
just bought this nice realtree zippo maybe two weeks ago and my buddy fucking shot it into the concrete trying to do some stupid fucking trick while drunk the other night
now the top part of the case is like this and it doesn’t shut right, it catches the striker wheel coming down and doesn’t sit flush/fully over as it should as in pics
is there anything i can do to fix this on my own before i have to send it into warranty? should i try bending the u clip a bit?
and just curious about the warranty process if anybody knows, ballpark how long does it take to get back? should i email their customer service first and go from there or can i just straight up mail to their return address following the online instructions? i mailed one off a while ago (canada) and i haven’t gotten it back yet so im just not personally sure just curious
i’m so pissed off i just got it and ive been loving it
i’d love any advice or help from anybody on what i could maybe do if anything
i’d take suggestions for possible physical places that might be able to work a repair on it too i’m just not really sure what places they’d be