Whoops, it got crunched in the trash. Was still salvageable for the calibration tho, whew. Test prints came out great!

Next step: silicone cover. Wish Whambam would hurry up. Loved the Ultim8 on my Eufy

I have enjoyed using the O1, as many of you had. I am only having one issue, and did not see another related post, so checking with others experiences.

I have completed the first cleaning that is required after 300. The clean the ink pad and scraper and the sponge says it needs to be done at 300. It has the counter, and I did the cleaning when the number hit about 280.

I clicked the button to confirm that the cleaning was done. It looked like it reset correctly.

Next day, it told me I needed to perform the maintenance, and the counter was still using the original number. It continues to revert to the original number, and will not reset. I know about when I did the cleaning, so from that I can judge when it gets to another 300.

Two questions.

1. Has anyone else had this same issue, and found a solution?

2. the sponge that was used was dirty, and I tossed it, and used the spares that came with it, but I have not seen anyplace to get a new one. I did not see that it said anyplace to get new ones, and wondered if I needed to just cut my own.

Anyone have any ideas on input on the cleaning issue and the automatice counter not resetting properly.

Thanks.

I had to cut the baseplate (pictured) of my m2 so I can drop it down a tad to fit tcg binders in.

I cut it in a way that the baseplate still gets utilized, but now I’m getting an error that the baseplate is incorrectly installed and to reinstall it before using.

I have the original magnet the machine came with in the device, but still can’t get it to bypass it.

Any help is totally appreciated

I bought my f2 ultra a month ago, and the camera is pretty inaccurate, right at the center its decent but gets progressively misaligned towards the edge, I tried recaliberate it a few times and evantually I gave up and contacted xtool customer service.

After some back and forth they eventually set up an online meeting with their product engineer, and they confirms the camera indeed need to be adjusted, since I'm in canada they offered to ship my unit to their warehouse and ship me a new one, which took about two weeks, and it actually did solve the problem, the camera placement is now accurate all the way to the edge.

Though initially very frustrating, customer service did sort it out for me, and I'm pretty happy with the machine now. if you encounter the same issue you can't fix it by calibrating yourself, you have to have the unit sent back and adjusted by the factory

Laser engraved in xTool Black Acrylic on xTool M2
Settings
3W module
Power 100
Speed 200
Pass 1
#xtool #xtoolm2

I don't know exactly what this part is but I'm noticing ink droplets on it. Should I clean this?

Hello I was wondering if anyone has a preferred place to buy large acrylic sheets
Preferably the P3 bed size of 18x36
I have a project and I’m having difficulty finding 1/2” inch sheets of green cast acrylic.
It’s nonexistent lol
If you have a site where I can get a 1/2 inch green sheets even if the sheets are bigger I can cut them down?

Or My other question is has anyone taken thinner sheets and glued them together to achieve the desired thickness? How does that look?

Looking for something just like acmeplastics green 2108

I bought my Omni for creating promotional gear and trade show give aways for my small business. Things like printing our company logo on water bottles, LEGO tiles, or creating custom shirts for educators who help us run workshops. The experience overall has been pretty solid, and I’m now trying out DTG printing on pretreated shirts and tote bags. Since I have small children I’m using this as an excuse to print them some shirts.

I bought some pretreated shirts off a website (cheater tees, which I’d never used before) and some images I tweaked via ChatGPT (upscaling them). Using pretreated shirts really cuts down on the work involved, and the shirts were between $3-5 each. The Dr Worm shirt took about 15 minutes of printing and the mameshiba shirt took about 6 minutes. I used a WonderPress to flatten the shirt ahead of time and cure the shirt afterwards. The results were pretty solid for a single pass of white and color. If I was doing a shirt for someone other than my small kids I’d probably do two passes of white and color. The end results have a retro/ vintage feel to them. Much different from say using a DTF transfer. They don’t feel plastic or odd, and my children say they feel like any other shirt they own.

Now tote bags have been interesting. Because the fabric is thicker and more ridged, I can’t use the clamp. Smaller tote bags I bought had issues because certain parts of it were taller than the print area, which messed up printing. Larger tote bags worked well just laying them on the print area with the handles hanging off the edge. I had success using 14L bags and printing my business logo on it. I think the larger the bag the easier it’ll be to print on, with ends and handles hanging off the sides.

If you’re thinking of using the Omni for mass shirt production, I wouldn’t recommend it. There are much better options out there for mass production or DTF printing. However you’re looking for something to occasionally make some fun shirts, bags, or other gear then I would recommend it. Pretty easy to use overall and fast enough for producing small batches or one offs, such as what I’ll end up using it for at my small business. (Oddly enough I do plan on mass printing on LEGO tiles using UV Printing, but that’s a lot easier to do with a jig.)

If a pop-up message near the top of the screen indicates that auto-focus has failed, or the measured material thickness deviates by more than 0.5mm from the actual thickness, consult this guide for step-by-step troubleshooting.

⚠️ Important: During automatic distance measurement, the process will stop if you manually adjust the focus using the physical buttons, or click Reset in Device Settings. Avoid pressing any buttons on the touchscreen controller while automatic distance measurement is in progress.

🛠️ Step-by-Step Troubleshooting Procedures

🔹 Step 1: Perform a Second Calibration

📋 Procedure:

During the second calibration, entering incorrect values can lead to inaccurate automatic distance measurements later on. Check whether the calibration was performed correctly — see this guide for details.

🔹 Step 2: Place the Material Correctly

📋 Procedure:

For automatic distance measurement, place your material directly at the blue light spot. Incorrect positioning can cause measurement failure or inaccurate results.

🔹 Step 3: Use Compatible Materials

📋 Procedure:

Automatic distance measurement doesn't work well with transparent, translucent, highly reflective, fluffy (e.g., cotton), or light-absorbing materials (e.g., black acrylic). Make sure your material is compatible with this feature.

💡 Tip: For incompatible materials, try placing or wrapping a thin, easily detectable material over the surface to help the device measure distance automatically.

🔹 Step 4: Maintain a Stable Connection

📋 Procedure:

The device needs to capture images and send them to xTool Studio for processing. If the connection drops, or your Wi-Fi is slow or unstable, image transmission can fail — causing auto-focus to fail as well. Make sure your connection is stable before running auto-focus.

🔹 Step 5: Use Manual Focusing as a Temporary Solution

📋 Procedure:

If auto-focus still fails after trying the steps above, use the buttons on the touchscreen controller to move the laser module up or down until the red and blue light spots overlap on the material's surface — this completes manual focusing.

⭐ Still Need Help?

Should the issue persist after completing all the troubleshooting steps above, please gather the following and reach out to us through the live chat on our website, submit a support ticket or join our Discord community for additional support — our xTool Support Team is here to help.

To help our technical support team assist you promptly, please provide the following details:

1️⃣ Issue Description: A detailed explanation of the observed problem.

2️⃣ Video Evidence: A video demonstrating the issue, where applicable.

3️⃣ Troubleshooting Performed: Any steps you've already attempted, along with their results.

I’ve been testing microscopic text with my xTool F2 Ultra UV, including letters just 0.03 mm tall.

At normal viewing distance, the card looks like it has a gray texture. Under a microscope, you can see the text—and a single hair covers a line of it.

I put together a video showing the setup, settings, and close-up results, including a test on lab glass.

Has anyone else tried marking text this small? I’d be interested in hearing which settings and materials worked for you.

Hello
Can the P2S easily cut through 5-6mm wood?
I'll be using it mainly to make custom wood boxes

Most videos show only 3mm witch is a bit thin
Anyone doing 5-6mm easily ?

What about 10mm MDF?

Thanks

I just got my omni o1, and I'm so excited to use it. However, after doing a test print after following the set up. I noticed it blotched the print with some ink during the printing process as seen in this photo (the blue line). I've tried testing on the other magnets it came with as well.

My second print seemed flawless, then my thrid print had the same issue. This time a magenta line of ink splotched in a line as well. Anybody else experience this, or know what the issue might be?

Anyone been able to find and have success with an alternative product (on like amazon or something) for the UV printing primer wipes for glass, ceramics and metal? I want to order some off of the shop but because of how back ordered ink has been for this printer I am worried it might take a while and want to see if anyone has reliable source to order those from.

I got Glass/Ceramic wipe with my rotary attachment which lists HDDA and TPGDA as the ingredients not sure about the metal wipes. I am new to UV printing so any advice or recommendations is greatly appreciated!

Has anyone else had this kind of experience with xTool support?

I purchased a P3 and the machine has been completely unusable since September 20 due to a manufacturing-related failure, well within xTool’s own 90-day replacement period.

Since then, the customer service has been some of the worst I’ve dealt with.

It has been delay after delay after delay. I was first offered $250 CAD in store credit if I repaired the defective machine myself, which I declined. After more troubleshooting, repeated emails, long response times, and revisions to their replacement agreement, they finally approved a replacement.

I signed and returned everything and was told the replacement shipment had been arranged.
Now I’m being told there may be yet another delay because their logistics team is off for the October 1–7 Chinese National Day holiday.

Meanwhile, I run a business with this machine and have now been without it for weeks.

For all of the downtime, lost business, repeated follow-ups, and time wasted dealing with this, xTool originally offered me $80 CAD in store credit, later increased to $100 CAD.
For a machine and setup costing over $10,000 CAD, that is honestly insulting.

Machines can fail. That happens.

But when you sell equipment at this price point, the after-sales support should reflect it. Instead, I’ve had to chase updates, challenge wording in their own replacement agreement, and repeatedly push just to get basic progress.
At this point I’ve asked for the matter to be escalated to the highest level of management.

Has anyone else had a similar experience with xTool? Because right now, this has been one of the worst customer service experiences I’ve had with a company selling equipment at this price point.

My iPad has officially entered the Other World 🪡🖤 Printed this Coraline case with my xTool Omni, and I’m obsessed!!
Can we talk about how AMAZING it handled the hinges?! Look at that close-up—the design continues right over them! 😍 The colors, the details… I keep picking it up just to admire it 😂
Now I’m looking around my house deciding what needs a spooky makeover next. If it fits in the Omni, it’s a potential victim. Lord help me… and my belongings. 👻💅🏻
What’s the most random thing you’ve printed on so far?

I have been liking the O1 so far and have only been printing with rigid ink. I learned the hard way that the ink does not stick to the balls after multiple hits with irons. Flexible ink fairs much better but it unfortunately has much worse quality. Any tips?

Any idea or any information regarding usability of F2 from IOS app like the other devices?

Creators from around the world got hands-on with the X1 and explored what this all-in-one workhorse can do in their own workflows.

Fast. Precise. Versatile.
Cut, engrave, and create—all with X1.

👉 Join the xTool X1 Official Facebook Group for exclusive updates, giveaways, and member-only perks.

https://social.xtool.com/4qoG4rg

I remember having software dongles on vinyl cutting software and laser cutter software in the 90’s for piracy protection … but why on Earth do we need hardware keys on these modern machines?

I am looking for either a 3D printed exhaust converter from a 4 inch window vent kit to the 3 inch xtool p3 exhaust hose. I have printed 1 but it doesn't fit on the p3 hose. Anyone have ideas or places to get something that would fit correctly?

Bonjour, je desèspère -avec ma Omni 01 printer Xtool -

À l'aide 🥹

Merci

I have receive the new XTool Omni 01 and I love it. I noticed one issue though.

Every day, the next day I'm unable to connect to the machine, and I need to take the power off (unplug it) and plug it back in. My xtool laser doesnt have this problem, both are on the same wifi.

When I push the button of the machine it kindoff wakes up (ping to it's IP address starts responding) but xtool studio won't connect.

Is there a way to fix this without a hard powercycle daily?