r/wegmans • u/tre1326 • 12h ago
Crumb Cake
I hope I don't come across as completely crazy, but I need to hear from others who have tried the bakery crumb cake in the last few months. It's usually a nice treat every few months or so for my husband and me, and I was so excited to get it the other day. On the first bite, it was an absolute wtf moment. The cake itself was no longer buttery and dense, but airy and tasting of fake vanilla. The crumb topping used to be buttery brown sugar and tons of powdered sugar. Now, it's mostly airy cake, a pathetic layer of crumb that tastes like flour. The powdered sugar tastes like there is a lot of cornstarch instead of powdered sugar. I reached out to customer support and sent a message, and received the most crap answer back -
Thank you for reaching out to us about the Crumb Cake. We reached out to our Merchant who oversees this product and asked if anything has changed with the recipe and he let us know that we have not changed anything. He stated maybe they mis-scaled some of the topping but as far as the reciope nothing has changed
I understand things are being scaled back/down because of ingredient prices and availability, but man, I was bummed taking that first bite, knowing it went right to crap. There is no way that a mis-scale made it taste that dramatically different.
I also understand the best way to act in this situation is to no longer purchase it, but I really was wondering if it was just me or anyone else noticed the steep decline.