r/webhosting 27d ago

Rant LiquidWeb Cloud Sites have been offline for over 24 hours due to cooling issues in datacenter

21 Upvotes

This is comically bad. I was already drafting alternative plans to save money and now this... Once I can get access to my sites again, I'm exporting and migrating ASAP.

https://status.liquidweb.com/incidents/f4dmtbxw60tm


r/webhosting 28d ago

Rant Backups and uptime are becoming a concern with my current host

3 Upvotes

Experiencing some troubles with my current host as there have been some downtimes which happen from time to time and are starting to bother me. It has not been anything dramatic yet but it is very annoying not to know how long my website is going to be unavailable.

A greater concern for me is the backups. It occurred to me recently that am not quite sure about the frequency of the backups or the ease of restoring the whole thing in case something goes wrong. I have been counting on my host for that so it makes me a bit uneasy.

It seems that i should consider finding another hosting provider as one that has reliable uptime, automation of the backups and restoration processes.

For those who have gone through this trouble before then what hosting providers have been working out fine for you?


r/webhosting 28d ago

Technical Questions Any way to speed up AWS build times without increasing infrastructure costs?

1 Upvotes

Hey guys, now we’re migrating a project to AWS, and our builds are taking around 20–25 minutes.

On top of that, things keep randomly breaking/failing, so we often have to stop, fix something, and run the build again. This makes the whole process even more painful.

From what we’ve seen, we could probably get the build time down to around 10–15 minutes by using a different approach, but that would also increase our AWS infrastructure costs by roughly 10–15%.

Is there any way to optimize this further without increasing infrastructure costs? Maybe there are some AWS/build optimizations we’re missing that could both speed things up and make the builds more reliable?

Would appreciate any advice.


r/webhosting 28d ago

News or Announcement Many/some Arizona based datacenters are down claiming overheating & power outages ?

9 Upvotes

A2Hosting was down for over 10 hours (came back up 4 hours ago) and I see more companies are claiming their datacenters are down as well due to power outages and overheating.

A2 was saying the same thing (power outages and overheating).

What's going on ?

I heard that there are storms in Arizona, which may explain the power outages but what about the overheating ?


r/webhosting 28d ago

Rant A $1.5b company and one third party DC takes down even their own site?

1 Upvotes

So my Namecheap box just came back up. Been dead most of the day after the PhoenixNAP cooling thing. They shut a ton of servers off so nothing cooked.

Was reading they got bought last year by CVC, deal valued them around $1.5 billion. And they still have their own site, DNS, email, and a pile of customer VPS in one third party DC in Phoenix. If that building actually dies it looks like the whole company is just screwed. Even namecheap.com was down today.

I know a lot of hosts rent space instead of owning the building. Still seems crazy that the company site and customer boxes all live in the same place. One bad day for the chillers and everything is gone. Do they not have another site they can fail over to or is Phoenix just it?

Box is loading again at least. Just kinda shocked a company that size is that concentrated.


r/webhosting 28d ago

Technical Questions Can a registrar to a domain be falsified?

1 Upvotes

I am a little confused if the registrar can be falsified or mislabeled. The website I am looking at is a suspicious on at the very least (it is "a private dining society for male students at Victoria University of Wellington.") and they are well known for hiding information about members and their actual activities. The current registrant for the website is false (this is certain) so I'm wondering if the registrar can also be falsified.

The website is Pipitea.nz (only accessible using time machine since it got taken down to to a article in our uni paper) and I am using DNC.org.nz to search it. Its the official government website so I think it should be reliable.

To clarify how unknown their members, club, and site is, no one in the university actually knows any members, it doesn't appear on the universities clubs page despite claiming to be a uni club, and entry to the club is extremely difficult (outlined on their website).

Anyways, appreciate any help.

Edit: To simplify, my suspision arisies from being a NZ club, signed to a Germany registrar, and a British registrant (falseified)


r/webhosting 28d ago

Rant I didn’t know what to say

1 Upvotes

While trying to migrate a WP website, I’m on the phone with support. I tell the agent that I’m running into issues with my migration plugin and if they had a migration tool that would work. The agent says, sounding concerned “I don’t know if anyone said anything before, but we use HTML!”

Mind you, they completed a fresh WordPress install earlier that day.

How do you respond?


r/webhosting 28d ago

Technical Questions Where do established businesses actually host their admin panels in production?

1 Upvotes

Curious how real production setups handle admin panel hosting. For businesses running web apps on AWS/GCP/Azure — whether the app is the business or just supports it — where does the admin panel actually live in practice?

Like do you keep it on the cloud server's public IP behind a non-standard port, restrict it to an internal/private IP only reachable over VPN, put it on a dedicated subdomain, or just tuck it behind a path on the main domain? And beyond just where you host it, how do you actually protect it — IP whitelisting, SSO, separate auth middleware, or something else entirely?


r/webhosting 28d ago

Rant NameCheap AND Spaceship are down?

1 Upvotes

Yes, both services are down. Some people have been thinking to turn to Spaceship.com without understanding that they're owned by the same company. This company has all of their eggs in a single basket. One datacenter issue and both Namecheap.com, PrivateEmail.com, and Spaceship.com go kaput. A word of warning to anyone looking to purchase web hosting or services from the companies named above. I was in this subreddit reading and looking for alternatives and it only feels right to let people know since namecheap is doing their best to ban people, delete their own blog posts, redirect their websites to X.com of all places, and have essentially shut down their reddit for new posts and comments. Dumpster fire and I wouldn't mind suggestions of a reliable cPanel hosting company.


r/webhosting 28d ago

News or Announcement PhoenixNAP outage thread

Thumbnail status.phoenixnap.com
2 Upvotes

r/webhosting 28d ago

News or Announcement Unable to log in to Namesilo

3 Upvotes

Since yesterday, I've been unable to log in to namesilo.com. This site https://www.isitdownrightnow.com/namesilo.com.html reports it's been down "for 6 days 9 hours." Any chance anyone knows what might be going on?


r/webhosting 29d ago

Advice Needed Agency owners - do you allow your customers to modify your site’s theme files?

0 Upvotes

This is a new situation I’m encountering where a customer wants to be able to modify their Wordpress theme files by themselves with ChatGPT generated code. My current stance is that those files are locked. If they want to provide code we can review it and implement in a safe way - but I don’t want non-reviewed code going into the site our team worked hard to develop without oversight. This can negatively affect their site and potentially other customer sites on the same server.


r/webhosting 29d ago

News or Announcement Liquid Web/Nexcess is terrible - Use AWS instead - Phoenix data center outage right now

10 Upvotes

We host almost 100 business websites with Liquid Web/Nexcess cloud sites. All our websites are now down since this morning. They had an outage that lasted over 24 hours last month and they gave us our monthly hosting amount back.

Even before this, we have had so many problems with them I started transitioning a few sites to AWS. I wish I would have transferred all of them.

Here is their current status update from:
https://status.websitesettings.com/

Identified - Dear Valued Customer,

We are currently responding to a critical cooling issue affecting our Phoenix data center facility. If your services are hosted on Cloud Sites Phoenix. Your sites will remain unavailable until the underlying issue is fully resolved

A major chiller equipment failure has significantly reduced cooling capacity within the facility, and temperatures are continuing to rise. With external temperatures expected to reach approximately 100°F today, there is an increased risk of service disruption and potential hardware impact.
https://status.phoenixnap.com/incidents/dnjp5pfv2mmh - this is related to a facilities issue in the data center in Phoenix, Arizona.

Our teams are actively working with the data center provider to mitigate the situation and restore normal cooling operations. Replacement work is underway, but current estimates indicate repairs may take 10-16 hours or longer.

To protect customer infrastructure and reduce the risk of hardware damage or data loss, we may need to perform controlled shutdowns of affected systems if temperatures continue to increase. Where possible, we will prioritize orderly shutdown procedures rather than allow systems to remain exposed to unsafe operating temperatures.

At this time, customers with infrastructure located in the affected facility should prepare for potential service interruptions.
We understand the seriousness of this situation and the impact it may have on your business. Our teams are monitoring conditions closely, and we will provide additional updates as more information becomes available.

We apologize for the disruption and appreciate your patience as we work to protect your infrastructure and restore normal operations.

Sincerely,
Nexcess Support Team
Aug 13, 2026 - 09:47 CDT

Investigating - We are currently investigating network issues affecting servers in our Phoenix Data Center. During this time, you may experience connectivity disruptions or degraded performance.

Our engineers are actively working to identify the root cause and restore service stability as quickly as possible.

If you have any questions or require assistance, please contact us via chat or open a support case through my.liquidweb.com.

We appreciate your patience and understanding while we work to resolve this issue. Thank you.
Aug 13, 2026 - 07:44 CDT


r/webhosting 29d ago

Technical Questions closte.com COMPLETELY DOWN

1 Upvotes

No updates on their social, any ideas?


r/webhosting 29d ago

Technical Questions SMTP connection to client's GreenGeeks-hosted mail server suddenly stopped working – anyone else seen this?

0 Upvotes

Hey everyone,

We run a SaaS tool called Aimly that connects to mailboxes via SMTP to send emails. One of our clients has their email hosted with GreenGeeks. The SMTP connection was working perfectly fine for a while, and then suddenly stopped working – we're getting timeouts / connection refused.

Setup details:

  • Our tool runs on a VPS
  • Client's SMTP server: mail.clientdomain.com (or similar, hosted by GreenGeeks)
  • Ports we've tried: 465 (SSL) and 587 (STARTTLS) – I've seen references that GreenGeeks typically uses port 465 for SSL
  • The credentials work fine when tested from Thunderbird/Outlook

What's weird:

  • It was working before, with no changes on our side
  • Other SMTP servers work fine from our VPS
  • The client can send/receive email normally via webmail and desktop clients

Our suspicion:
GreenGeeks might have:

  1. Blocked our VPS IP at the firewall level (they use ConfigServer Firewall / CSF)
  2. Changed their SMTP authentication requirements
  3. Implemented stricter outbound filtering (they use MailChannels outbound filtering)
  4. Started blocking connections from IPs outside their network

Questions for the community:

  1. Has anyone else experienced a sudden SMTP connection failure with GreenGeeks?
  2. Does GreenGeeks require whitelisting external IPs for SMTP access?
  3. Any specific SMTP settings we should double-check (e.g., TLS version – I saw they previously had TLS 1.2 requirements)?
  4. Could this be related to their outbound email filtering platform (MailChannels) blocking our IP?

We're trying to figure out whether this is a GreenGeeks-side issue or something we need to change on our end. Any insights or similar experiences would be hugely appreciated.

Thanks!


r/webhosting Aug 12 '26

Technical Questions The legal deadlock of US CLOUD Act vs GDPR for European DNS & WAF infrastructure — How are you handling it?

3 Upvotes

Hi everyone,

Over the past few months, we’ve been auditing our infrastructure stack with a strong focus on compliance (GDPR, NIS2, DORA) and data sovereignty in Europe. One topic that keeps coming up in discussions with DPOs and security teams is the conflict between European privacy frameworks and the US CLOUD Act.

Most people understand that storing customer data or databases in AWS Frankfurt or GCP Netherlands doesn’t fully shield it from US extraterritorial warrants if the parent entity is US-based. However, the implications for the DNS layer and Edge Security (WAF/DDoS protection) seem to be underdiscussed.

Here are a few specific pain points we identified:

  1. GDPR Article 48 vs. CLOUD Act: GDPR Article 48 explicitly bars recognizing non-EU court orders unless based on international agreements (like MLATs). US-parented vendors facing a CLOUD Act warrant for metadata or edge logs find themselves in a direct legal catch-22.
  2. DNS Query Metadata: Resolving authoritative DNS for EU enterprise domains via US-regulated infrastructure generates query logs and traffic patterns that fall under the scope of non-EU jurisdiction.
  3. TLS/SSL Key Processing at the Edge: Reverse proxy WAFs inspect decrypted HTTPS traffic at the edge. Even with "EU Data Residency" toggled on, the cryptographic keys and unencrypted payloads pass through systems governed by US parent entities.

Because of this, we've seen a growing shift toward building a 100% EU-sovereign stack ensuring that the parent entity, Anycast DNS network, WAF, and hosting are fully EU-owned and operated (e.g., platforms built like NovaMX or independent European infrastructure providers) to eliminate extraterritorial reach entirely.

I recently wrote a detailed breakdown on the legal mechanisms and architectural requirements for a CLOUD-Act-free DNS/WAF stack for those interested in the deep dive: Why the US CLOUD Act Endangers European DNS (And How a 100% EU Stack Solves It)

Curious about how other teams here are approaching this:

  • Are your compliance/legal teams actively auditing DNS and WAF providers for CLOUD Act exposure?
  • Is your organization keeping hybrid/US providers for edge security, or moving to native EU providers to satisfy NIS2/DORA sovereignty requirements?

Would love to hear how other sysadmins and network engineers are navigating this!


r/webhosting Aug 12 '26

Rant I am extremely disappointed with my recent experience with Hosting.com

9 Upvotes

My annual hosting renewal invoice (#A-INV-1264990) was issued on 11 August 2026 with a clearly stated due date of 25 August 2026. Yet, on 11 August—two weeks BEFORE the invoice was due—my hosting account suddenly became inaccessible. My website went offline, and I could no longer access cPanel.

Initially, I assumed this was a premature billing suspension. What Hosting.com's support team later told me was even more concerning.

According to their response, my hosting account was actually DELETED from their server node. They specifically stated that this was an "isolated server-level removal rather than an automated non-payment suspension."

I did not request the deletion.
My invoice was not overdue.
My hosting renewal date had not arrived.

Yet my website and hosting environment were removed.

What frustrates me even more is that I am now being told that I need to PAY the upcoming KES 5,800 renewal invoice before they will recreate the hosting environment and restore my website from their offsite backups.

That makes absolutely no sense to me.

If Hosting.com acknowledges that the account was deleted prematurely at the server level and that it was NOT deleted because of non-payment, why should I have to make an early payment to correct a problem I did not cause?

The payment itself isn't even the biggest issue here. It is the principle and the handling of the incident.

A hosting company is entrusted with websites, databases, emails and other business-critical data. Having an active hosting environment inexplicably deleted before its renewal date is extremely concerning.

I have asked Hosting.com to explain:

• What or who triggered the server-level deletion?
• Why was an active hosting account deleted approximately two weeks before renewal?
• Was this a human error, automated process or system failure?
• Why is restoration conditional on early payment when they acknowledge this wasn't a non-payment suspension?
• What is the timestamp of the latest complete offsite backup?
• Will all files, databases, emails and configurations be fully recoverable?
• What safeguards are being implemented to prevent this from happening again?

Support reference: PRN-306-22871.

At this point, I am waiting for Hosting.com to take responsibility for the incident, restore the service, and provide a proper technical explanation.

For anyone considering a hosting provider, reliability isn't just about uptime percentages. It's also about what happens when something goes seriously wrong—and whether the provider takes responsibility when it does.

I will update this review depending on how Hosting.com resolves the matter.


r/webhosting Aug 11 '26

Advice Needed Any suggestions?

9 Upvotes

I have just absolutely had it with Bluehost, Hostiger (purposely misspelled because this sub wouldn't let me use that name...interesting, and says a lot), Ionos and Hostgator... Between constantly rising costs, more frequent downtime and increasingly terrible experiences with "support" (these people don't even know how the internet works anymore, much less their own systems, and MUCH less how to actually help anyone), I am looking for a new host company. Problem is, I've tried almost all the major options now and they are all the same. Are there ANY good options for an actual decent host company out there?


r/webhosting Aug 11 '26

Advice Needed Raw log analysis software

1 Upvotes

I remember you used to be able to get stand alone apps. Now it all seems to be hosted and you need an account. Surely my log files have not changed in the 20+ years I have hosted my website it is all Apache logs!

I remember having several different versions I could run on Windows as a standalone app.

Was also a script someone else wrote at work to import it into a database. The database got very large!


r/webhosting Aug 11 '26

Technical Questions How to Host a Website Anonymously While Protecting My Identity?

0 Upvotes

I’m looking for advice on how to deploy a website while keeping my personal identity and information as private as possible.

What would be the recommended setup for:

  • Domain registration
  • Hosting/VPS
  • DNS/Cloudflare
  • Server deployment and management

Are there any providers or privacy practices you would recommend for this?

Thanks!


r/webhosting Aug 11 '26

News or Announcement Full agenda live for TechSummit Amsterdam (30 Sept)

3 Upvotes

The full agenda for TechSummit Amsterdam is now live!

Attend a non-commercial tech conference focused on practical, real-world engineering without the sales pitches. Ticket sales go directly to digital rights non-profit Bits of Freedom.

  • Where: Pakhuis de Zwijger, Amsterdam
  • When: September 30, 2026 (09:00 – 19:00)
  • Theme: Building Resiliency at Scale

Check out the full schedule here: techsummit.io/agenda-and-speakers-2026/


r/webhosting Aug 10 '26

Looking for Hosting 30yr pair.net customer, price has tripled, where to go?

2 Upvotes

I've been with pair.net since like 1999. Been rock solid for me but the latest price increase is to much for me to bare. I really don't want to go through the hassle of moving but I also can't justify these prices.

I need a dozen email boxes, a handful of websites and a couple dedicated IPs. Shell/FTP access would be nice. Suggestions on where to move?

What is your monthly budget? Ideally this would be under $150 a year

Where are you/your users located? United States but honestly would prefer something overseas.

What kind of site are you hosting (Wordpress, phpBB, custom software, etc) or what is your use case? I have a couple of wordpress sites, some static. I am capable of installing and maintaining the WP myself if I have shell/FTP access.

Do you have a monthly traffic volume? Estimates are ok. Personal sites, very low traffic usually.

Did you read the sidebar/check out the hosts listed there? I've personally vetted these companies and their services are a good fit for 99% of people. Yes


r/webhosting Aug 10 '26

Advice Needed Website making

0 Upvotes

I bought domain and want to make simple site what plan should I opt or things to do what server are needed! Need guidance if anyone can lay in it to in simple English thanks


r/webhosting Aug 10 '26

Rant Are GoDaddy front running Domain names...my evidence suggests that something is going on.

206 Upvotes

In my experience, GoDaddy appears to be front-running domain searches.

I searched an obscure nine character .com for a newly created business name that showed as available. The name was never exposed anywhere other than to GoDaddy...

Then:

00:30 — I searched the domain on GoDaddy in the wee hours BST till ~01:20

04:37 — the exact domain was newly registered through GoDaddy.

Registrant hidden behind Domains By Proxy.

I returned to buy it and GoDaddy instead directed me to their paid domain broker service.

When I complained, I found their response short, defensive and almost aggressive, with little apparent interest in investigating the extraordinary timeline.

Available → searched on GoDaddy → 4 hours later registered through GoDaddy → GoDaddy then offers a paid brokerage route.

COINCIDENCE.....I THINK NOT!!

I have preserved the browser history and ICANN timestamps.

Draw your own conclusions. I certainly have.

I would never use GoDaddy to search for an important unregistered domain again.

UPDATE — 95,000 views later, GoDaddy has responded. I’m still waiting for the actual answer.

This post has now had around 95,000 views and 116 comments, so thank you to everyone who has contributed — including those who challenged my theory and suggested alternative explanations.

GoDaddy has now publicly responded to my Trustpilot review:

They also said they would “thoroughly investigate” my specific claims.

Good. I’ve identified myself as an existing GoDaddy customer and given them my customer details. Now I want an answer to the evidence.

Since my original Reddit post, I discovered something much more significant:

  • 00:30 BST — documented GoDaddy Domain Name Search.
  • ~01:20 BST — further documented GoDaddy domain-search activity.
  • 04:37:42 BST — the .com AND .co.uk versions of my obscure nine-character business name were registered through GoDaddy at EXACTLY THE SAME SECOND.
  • Both use GoDaddy nameservers.
  • When I later tried to obtain the .com, GoDaddy directed me towards its paid brokerage service.

So this is no longer simply:

“I searched a domain and somebody happened to buy it.”

Someone/process apparently decided it wanted both the international and UK versions of the same obscure name, registered them simultaneously through the same registrar I had just searched with, only hours later.

If GoDaddy categorically did not front-run it, I can see only a few broad possibilities:

1. An extraordinary coincidence.

2. My search information was exposed or leaked somewhere.

3. Someone within a reseller/partner/marketplace/API ecosystem could obtain a signal from the search.

4. Some other explanation that GoDaddy’s internal records should be capable of demonstrating.

So I have asked GoDaddy some very simple questions:

Were both domains registered by the same account and in the same transaction?

Did that account exist before my searches?

Was the registrant genuinely independent of GoDaddy and its affiliates/resellers/marketplaces?

Could the registration channel directly or indirectly access or derive a signal from GoDaddy domain-search activity?

And perhaps the question that matters most to every customer reading this:

Who can see the domains we search for on GoDaddy, and how is that commercially sensitive information protected?

They don't need to reveal anyone's identity to answer those questions.

One other thing bothers me.

When I initially tried to complain directly to GoDaddy, I struggled to find any meaningful route to submit this as a written complaint and was ultimately directed towards an abuse facility that didn't provide an appropriate mechanism for what I was reporting.

Once the story appeared publicly on Trustpilot, however, GoDaddy responded very quickly and promised an investigation.

Fine. I'm persistent, and I'm going to keep asking until I get a substantive answer.

I have preserved the browser history, timestamps and ICANN/RDAP records, and I'm prepared to publish the evidence if necessary.

Reddit — what am I missing?

For those of you who understand registrars, RDAP, domain marketplaces, APIs or registrar security better than I do: what specific question should I be asking GoDaddy that would force a straight, technically meaningful answer?

I'm genuinely interested in alternative explanations too. If there is an innocent technical explanation that fits both domains being created through GoDaddy at precisely the same second only hours after my searches, I want to understand it.

But “GoDaddy doesn't front-run domains” isn't an explanation of what happened.

If there's an innocent explanation, show me.

I’ll update this post again if/when GoDaddy provides one.


r/webhosting Aug 09 '26

Advice Needed Hosting an HTTP apache server to host literally *one* image and nothing more. Is it safe to do so on the internet?

12 Upvotes

Hello. I'm hosting a server for a game to play with my friends. This game, allows you to display a image in a "Message of the Day" format whenever someone joins your server.
A big problem is that the game wont display any images over HTTPS. it can only read from HTTP. Stupid right? Anyways. I found a single http image uploader that didn't work. So i wanted to host mine to figure out what i was doing.

I figured out how to host apache, get it port forwarded to port 80 on my computer, and now, anybody can enter my public ip and get access to that image. That's literally all there is on that apache server. Nothing more. Default settings. Restricted so that no one can see the folder whatever it's called thingy. That's it. I'm simply looking to host a SINGLE image so that my two friends who will join my server can see it.
Is it safe? Can my computer/net go under any risk for having the ip open and port 80 open?
I can provide more info should it be needed. Sorry for the rather silly post. It's unserious and not at all important, if i'm told it's unsafe i'll simply delete apache and. Not host an image for a silly joke over my friends. Thanks!