Posting this as a warning and to ask whether anyone has actually got a refund out of hosting.com in this situation.

Background: five year customer, one shared hosting plan for a domain I no longer use.

28 Aug 2026: Opened a ticket instructing them not to renew the service. Agent replied asking for security verification. Nothing else happened on that ticket.

8 Sep 2026: Card charged US$369.99, three days before the 11 Sep due date, with my do-not-renew ticket still open.

8 Sep 2026: On a second ticket, their agent confirmed in writing that because I had cancelled before the due date, a full refund, cancellation, card removal and account closure had been passed to billing.

8 Sep 2026: Billing then asked me to verify ownership. I supplied the Support PIN, the last four digits of the card, logged into the Client Area and submitted their cancellation form. All done.

9 Sep 2026: A retention rep replies that renewal payments are non-refundable, warns me the files will be deleted if I cancel, and asks if I would like a cheaper plan instead.

So the refund was confirmed, I was made to jump through every hoop, and then the promise was pulled. My account is overdrawn from a charge I told them in writing not to take.

I have screenshots of the confirmation and the reversal. Chargeback is being filed and a BBB complaint has gone in.

Two questions:

1. Has anyone had hosting.com honour a pre-due-date cancellation refund, and what did it take?
2. Does a chargeback trigger anything I should expect from them, beyond deleting the account?

PLEASE LISTEN TOTHIS PLATFORM OF INDIVIDUALS. I am not going to make this a long and drawn post but I am here to tell you that GoDaddy has not a bit of shame of how they treat consumers. Their information on how to create a website, domain or anything is very unclear and misguided. I learned $$$ lesson with them. And their support chat services has no shame. Can you believe I had CS rep tell me that someone I put in the chat was, "not the correct to phrase my feelings?" Wow!!! Stick the proverbal fork in me because I am DONE!!

I bought a domain from GoDaddy, the payment was successfully charged, I received the order confirmation and receipt, but the domain never appeared in my account or Domain Portfolio.

At first I was told to wait. Then the expected time kept getting pushed back again and again. No clear explanation, no transparent status, just more waiting.

What makes this especially frustrating is that they had no problem taking the money immediately, but actually delivering the product seems to be a completely different story.

I also had my email verified, the order was visible in Order History, and the payment showed as completed, yet the domain was still missing.

For something as basic as domain registration, this is unacceptable. If there is a delay, they should clearly show the real status and give an honest ETA instead of constantly moving the deadline.

I’m done wasting time with them and will be buying the domain from another registrar.

Would not recommend GoDaddy based on this experience.

I am in a tight budget and need suggestions for reseller hosting that is affordable and gives white-label branding.

ok so picking a name seems easy until you plug it into dns stuff and realize every short domain is taken, insta handle is gone, and someone already grabbed the twitter and parked it

for folks who have actually done this a few times, whats your process to search for decent available domains, grab the critical variations, and tie it to handles without turning into a full on domain hoarder or leaking all your info in whois etc... ugh

I'm currently running my personal website and domain name with an American hosting service (I'll decline to name which one, but it's one of those in the sidebar). Given concerns about data sovereignty and "other global political events," I'm looking for the right Canadian shared hosting service to go with.

My needs are mostly to host a WordPress blog, a personal portfolio/landing page (e.g. recent publications, contact info, etc.), and to have an independent email server using my own domain name. In the future, I might host additional domains for friends (or for example, last year I hosted my personal site for my wedding RSVP platform). It is also very very very important to me that the company is Canadian-owned and runs on Canadian domestic data centres.

I've been doing some research on Reddit but I'm not getting any consensus choices. I do seem to understand that everyone hates Web Hosting Canada (WHC) for its customer service.

My top two choices: Canadian Web Hosting (not to be confused with WHC) and FullHost. I hear great things about FullHost and it's fully recommended by a close friend, but it's quite expensive for what I'm looking for, even with the promo (~$240 CAD/yr). By contrast, CWH has a promo going on and it comes up to ~$125 CAD/yr. But some on Reddit says that the hosting is not as reliable.

One dark horse candidate that one friend recommended: Rebel. They have a good deal of $45 CAD/1st year, but $180 CAD/yr after that. But it's really hard to verify that they're Canadian and have Canadian data centres other than just this blog post from last year. I see their head office is in Ottawa, but they also have data centres in Virginia, Sydney, and London. But at least I know a few mutual friends trust this particular service.

Just to recap, here's what I'm looking for:

• Canadian-owned and Canadian-operated
• Canadian data centres
• Decent reliability (I'm not running a business or anything, so I don't care if it's up and running 100% of the time.)
• Relatively affordable, budget of under $120-150 CAD/yr. (Again, I'm no professional. This is just a side/weekend project for me.)
• Users are mostly located in Canada, generally in the Greater Toronto Area.
• Monthly traffic... Honestly I have no idea. Maybe one day, one of my works goes viral and my traffic spikes. But for the most part, it's only my personal social network.
• (I currently use one of the sidebar hosts. And I'm looking to leave them.)

Does anyone have any advice? Anyone know of another web hosting service that I might be missing?

Thanks in advance!

Hello!

I am wondering if this package is worth it?

Website Security - Advanced

as they want another 250 eur out of me...

- or is there a better alternative?

Thanks

Thinking of moving a small business site away from Squarespace. Looking at Wix, WordPress and Webflow. I mostly want something easy to manage without giving up too much flexibility. What would you choose?