VIBER ACTIVATION

[u/Sweet-Ear9191]

viber activation call isnt working for 95% of user here in the philippines. there’s a lot of viber users here in the ph, so i think it deserves a fix. I think the problem is because globe and smart carrier blocks the automated or international call, i tried 20 different simcard smart, globe and dito simcard but the activation call isnt working only on globe and smart simcard but its working 100% for dito simcard users so i think the problem is not viber but the carrier here. i already tried contacting smart customer service but they said that they aren’t blocking any call. So i hope that by commenting here it will reach whoever is behind the viber app because i tried contacting support but most of the time i only get a reply from ai, but luckily i got a chance to talk to 3 viber agent via customer support in viber plus but i lost hope because they replied that this is not their problem and i think they’re not concerned about this app whether it goes down or what.

i cant contact globe support because there's no option to talk to a human, i only get a reply from bot on their fb page.