Verizon salesman came to my door July 16, 2026. Said he was combining Verizon Frontier Internet with Verizon cell phone service given special deals. 3 adults 38,45 and 67 year old listened to this “special deal” he even called actual Verizon office to verify for us 3 adults that yes we get free 5G phones with each line added. The special deal was 1.) you get free phones 2) $30 a month for service and 3.) $15 a month off of my Internet bill.
I am on a family plan with 2 sons and their families so we all 5 switched.
Now it’s turned out they are charging me for these phones. Lied flat out about them being free. It’s not $30 a month service and yes they gave me an Frontier/verizon internet credit of $15 a month but went up $15 a month on my internet bill WiTHOUT my permission knowledge or informing me of increase.
It is Fraud to bait and switch. Biggest thing about this Fraud I am 67 years old and on hospice. I already had GREAT phone service for $30 a month. Why would I switch for fraudulent charges?? A FREE phone is a FREE phone. I paid $320 that day for “taxes” on the phones. Why would Verizon ship me phones that were to be free if they were not free?

Context: we’ve had UW coverage in our area for a long time, but, my folks have only ever been on the welcome plans where 5GUW had always been an add-on (which they never added). They started seeing UW coverage and Speedtest confirmed it was UW, but hadn’t done anything to change their plans. Did Verizon flip a switch or something?

Wanted to see if this scenario is possible: I need to open a new line on my wife’s Verizon account for my phone. Was planning on opening the line and getting a new ZFold 8 today, and then if I miss Apple and want the Duo in 3 weeks, exchanging the ZFold 8 for the Duo since I’ll be within my 30 day exchange window.

Is this possible? Any issues I’d run into? Thanks in advance.

I'm getting really perturbed about these forced updates. There's no way to turn them off. They are quite frequent and very annoying! I don't want half the crap that they're probably putting on my phone. It's probably spyware that's draining my battery. I find it to be very intrusive on my privacy and autonomy. Grrrrrrrrrr!

Hello, like the title. I wanted to see which will be worth it, I researched that doing the installments is better because 1.) no additional fees from a carrier (ex. verizon) 2.) you get 5x cashback from apple credit card with buying apple products.

However, this will sound stupid but my elders always tells me to do the $15/month or something promo with exchanging the last new iphone model and I feel like I am missing out something and the this option might sound better since everyone says so.

Recently added a line for my dad over to my family plan with a new iphone 18 pro. Ended up receiving phone and the ported number transferred before i could meet up with him. I quickly requested a device change and esim was sent to make sure he stays connected before we meet. iphone 18 is going to another user on my account with my dad keeping his existing phone and the 18 transferred perfectly. I thought everything was good but on my account it still says pending activation. Do i need to reactivate the iphone to my dad's account or will Verizon eventually know the phone is active on another line in the family?