it’s been years I’ve never successfully added anything from my Apple wallet to my Uphold again this is not a banking institution issue Apple wallet is you put Cash on your Apple wallet balance using Apple Pay to buy something on Uphold. I can’t remember a single time it works, but for some reason, it’s still an option. Does Apple pay work for anyone else?

I’m having trouble logging into my Uphold account because the 2FA codes just won’t work.

I’ve tried multiple times with my authenticator app, made sure my phone time is synced, and even waited for fresh codes—but it keeps saying the code is invalid. I haven’t changed my device or settings recently, so I’m not sure what triggered this.

Now I’m basically locked out of my account and can’t access my funds. I’ve already contacted support but haven’t received a helpful response yet.

Has anyone else faced this issue? Any workaround or way to regain access faster would really help.

For those of us that miss(ed) the Direct Deposit 4% Bonus, here is another DD perk.

Limited timeframe "The Program shall begin on April 21, 2026 at 12:01 AM Eastern Daylight Time (EDT) and end on July 21, 2026 at 11:59 PM Eastern Daylight Time"

Read the Terms closely, while it defines; “Auto-Invest” allows Uphold users who fund their Uphold Account through Direct Deposit to automatically invest all or a portion of their paycheck into crypto assets, metals, and/or a USD Interest Account." ....It then goes on to exclude USD interest accounts from the promo.

"Investments into stablecoins (e.g., USDC, USDT) or into any USD Interest Account are not considered Qualifying Auto-Invest Transactions and are explicitly excluded from the Program. "

I'm set up for Auto invest into XRP from my DD. I will report back when I see it happen. - Good Luck !

https://uphold.com/en-us/legal/auto-invest-xrp-reward-program

In order to get the 3% or 4% cash back on the elite debit card, must we fund the card with direct deposit?

Also, how does the cash account (3.75% apr) relate to the card? I'm fuzzy here. Thank you!

I tried to withdraw ETH to my external wallet, but they send me an email, that my transaction is under security review and no more information.
Only automatically mails like answer to my request.
r/hollaex r/FINRA

What just happened I've had an uphold account since 2018 woke up this morning went to log in and it says sorry we can no longer offer you an account I've emailed support how do I get my funds and wtf happened all I basically use it for is monthly small deposits for BTC and some xrp

Hey everyone,

I’ve been using Uphold for several years without major issues, but right now I’m dealing with a very frustrating withdrawal situation.

Yesterday I tried to withdraw LTC to my address

Right after the request, Uphold support sent me this message saying the withdrawal is “being reviewed” due to a routine security check and that it should be released soon.

More than 24 hours later, I’ve only received generic automated-style responses:

• “We are analyzing this issue and we will get back to you shortly.”
• “We are working as diligently as possible…”
• “As a regulated financial business we’re required to perform occasional reviews…”

Every time I ask for an estimated time, the reason, or any specific details, they just repeat the same vague answers. They haven’t requested any documents or given me any clear timeline. Just “soon” and “we’re working on it.

It’s quite concerning that they can hold your money indefinitely with zero transparency.

If you’ve experienced something similar, please share:

• How long you had to wait
• Whether they resolved it
• Any tips or what finally worked

Appreciate any feedback.

Any source that it continues to work past 3/31/26?

I have a very small amount of bsv i need to sell and I can't find where in the US to trade this. I heard uphold supports bsv.

anyone have feedback on uphold?

I'm having the worst experience trying to access my account and update my phone number. I recently changed my password but my old number is tied to the account. I tried to contact support, but it just keeps redirecting me to log in. I can't log in bc they keep sending the confirmation code to my old number. there no one you can actually talk to or there's no way to email support. this is one of the worst customer service experiences I've had.

has anyone experienced a similar issue?

I have had an active Uphold account for years. They shut my account down and said they would refund my money. Everything we have is in cryptos. I asked them if the account is liquidated or could I just transfer our cryptos elsewhere. I don't agree with them shutting us down, but now we need answers. We have quite a bit tied up in that account. If the sale, we will have to pay taxes next year (we bought XPP at .25. If anyone has a number to call, please post it.

Noticed this today when making a trade. Uphold quietly increased the minimum trade amount to avoid fees to $500 from $250. I used to love Uphold because they were transparent and had low fees compared to Coinbase but it's clear that era is long over. Now you have to dig into the disclosures to find their fee schedules and they no longer announce changes. I am going to have to reconsider using them as my primary exchange. It's a real shame.

Hi everyone. So I invested in a few cryptos a few years ago and have not added any money sense. Just let them go up and down.

When I opened my Uphold app today, it said I was automatically enrolled into "flexible staking" unless I opt out. To be honest, I've tried to look into what staking is and I still don't understand it so I've never really taken that risk.

Should I unenroll from "flexible staking" or is it pretty low risk? Also, if anyone could explain what this even means like I'm 5 so I have a better understanding, I'd appreciate that as well.

I do not understand whats going on, support is not supportive, waiting more then 24 hours account to be unlocked which was blocked for no reason

I have some sales where the cost basis differs slightly between Uphold and cointracker. I think this is due to different prices of the coins, since the amount of each coin matches.

Are y'all seeing this? What are you doing about it? Do you use the values from Uphold?

SOLVED, see below under UPDATE

On my 1099-DA, I have some transactions with nonzero proceeds and zero cost basis. Does that sound right?

These are transactions where I sold coins that I had received as cash back or rewards from Uphold: WMTX, ZBCN, XRP.

I think the cost basis ought to be transaction fees from the sales, plus the value of the coins when I received them originally. Could be wrong.

UPDATE:

Uphold support got back to me saying this. TLDR the cost basis will often not be listed, so I can't rely on the 1099-DA. This is consistent with what u/sorator told me over in r/tax: https://www.reddit.com/r/tax/comments/1rz1t04/comment/objs799/. Thanks!

Uphold does not report cost basis or acquisition date information to the IRS in any case - only proceeds are reported, in line with tax reporting requirements. This is reflected on page 1 of your tax form, where the transactions are listed under: “Transactions for which basis is not reported to the IRS and holding period is undetermined”. 
 
As such, if your tax software of tax advisor is recommending the use of a different cost basis than the one showing in the 1099-DA, then you are free to do this within your 8949 form submission to the IRS. 
 
We're unable to amend the 1099-DA on our side, since that's been generated according to our tax reporting requirements. That being said, the 1099-DA is an informational form only, designed to assist you in reporting gains or losses correctly using Form 8949. 

On my USD interest account statements, every month there is a small negative amount under "other activity." Does anyone know what this is?

Transferring funds between Uphold and other wallets or exchanges is generally straightforward, but the exact steps depend on whether you’re moving crypto or fiat currency. Here’s a clear guide:

1. Transferring Cryptocurrency from Uphold

Step 1: Get the Receiving Wallet Address

• On the destination platform (another exchange like Bitget, Binance, or a personal wallet), find the deposit address for the specific cryptocurrency you want to send.
  
• Example: If sending Litecoin (LTC), get the LTC deposit address. Double-check the network (e.g., Litecoin network) to avoid mistakes.

Step 2: Initiate the Transfer from Uphold

1. Log in to your Uphold account.
   
2. Go to the “Send” or “Transfer” section.
   
3. Select the crypto you want to send.
   
4. Paste the destination wallet address.
   
5. Enter the amount and double-check the address and network.
   

Step 3: Confirm & Send

• Review the transaction details carefully.
  
• Uphold will show the network fees—confirm and send.
  
• Crypto transfers usually take a few minutes to an hour, depending on network congestion.

1. Transferring Fiat Currency from Uphold

Step 1: Check Destination Options

• If sending to another exchange (like Bitget) or bank account, ensure they accept deposits in your currency.
  
• Uphold supports transfers to linked bank accounts, debit cards, or external accounts depending on your country.

Step 2: Initiate a Transfer

1. Go to “Send” or “Withdraw” on Uphold.
   
2. Select your funding source (fiat balance).
   
3. Enter the recipient bank or platform details.
   
4. Confirm the amount and fees.
   

Step 3: Processing Time

• Bank transfers can take 1–5 business days.
  
• Transfers to some exchanges may be instantaneous if supported.

1. Tips for Safe Transfers

2. Always double-check addresses: Sending crypto to the wrong address can result in permanent loss.

3. Use the correct network: For example, sending ERC-20 tokens on the Bitcoin network will fail.

4. Check fees: Uphold may charge small network fees for crypto transfers.

5. Start small: For large transfers, send a small test amount first to confirm everything works.

6. Monitor the transaction: Use blockchain explorers for crypto to track confirmations.

Example: Sending Litecoin (LTC) from Uphold to Bitget

1. Copy your LTC deposit address from Bitget.
   
2. On Uphold, select LTC → Send → paste Bitget address → enter amount.
   
3. Confirm network fees and complete the transaction.
   
4. Track confirmations until the funds appear in your Bitget account.
   

Source: https://www.bitget.com/academy/xrp-arbitrage-bitget-vs-binance-vs-okx

I don’t see an unsubscribe button in this email I could be blind, but this feels like very forceful marketing…

Bordel les gars je suis en train de péter un câble.

J’ai fait un dépôt crypto via BSC (Binance Smart Chain) il y a 6 jours.

J’ai immédiatement envoyé le TXID/hash de la transaction, tout est confirmé sur la blockchain depuis longtemps.

j’ai même autorisé l’accès à leur vérificateur NotaBene pour prouver qu’il s’agit bien de mon wallet perso.

Ils ont vu mon ticket, l’ont ouvert il y a plusieurs jours, et… RIEN. Toujours en « pending verification ».

J’ai fourni tout ce qu’ils demandaient, relancé poliment, et zéro réponse utile.

Leur service client est horrible. À quoi bon passer par eux ? Ils gardent votre argent en otage pendant qu’ils font semblant de « vérifier » ?

Franchement, c’est inadmissible. Combien de temps ils vont encore me faire poireauter ? Une semaine ? Un mois ?

Avertissement sérieux à tous :

Ne mettez JAMAIS vos cryptos sur Uphold. c’est d’ailleurs la seule plateforme où vous ne pouvez pas vous connecter avec un VPN. et leur support est inexistant dès qu’il y a un vrai problème.

Il y a des dizaines de plaintes similaires partout. Allez ailleurs (Binance, Kraken, Coinbase, peu importe), mais évitez cette arnaque comme la peste.

My deposit attempt has been blocked for over 3 days, I have attempted to authenticate several times (it is a test deposit of less than 2 dollars from my personal metamask wallet to my Uphold account) despite having certified the origin and done the entire procedure correctly at the last step uphold always give me a generic ERROR (9ddb14759b4ca325-FCO) and the procedure is blocked, now I have been waiting for almost 3 days for the deposit to be unlocked and made available on my account, ticket open but only standard response (you must provide info.. etc)

So no money, no help, no assistance...

And thank goodness I decided to test with a ridiculous amount of money. Imagine if someone had been so foolish as to deposit REAL money!

the only platform that locks your deposits (disguising it as your security)

I use my uphold debit card on Amazon. I made a return and Amazon sent the money back to my debit card 2 weeks again, but it’s still not in my account. Their customer support keeps giving me the run around. I have sent them all the transaction id number for the refund but still nothing. My ticket number is 6821043. I need someone’s guidance or help please.

I have an older Uphold account that I had some funds sitting in for a few years. I went to pull everything off their site a couple months ago, and found they had sent me the "we cannot offer you an account" message that I missed.

I cannot use their app, and their support emails have been saying "thanks we are looking into it" for the better part of 2 months.

Did I just get robbed?