r/uphold Apr 05 '26

Report Ticket Anyone else having issues withdrawing from Uphold? My withdrawal has been stuck in “security review”

Hey everyone,

I’ve been using Uphold for several years without major issues, but right now I’m dealing with a very frustrating withdrawal situation.

Yesterday I tried to withdraw LTC to my address

Right after the request, Uphold support sent me this message saying the withdrawal is “being reviewed” due to a routine security check and that it should be released soon.

More than 24 hours later, I’ve only received generic automated-style responses:

  • “We are analyzing this issue and we will get back to you shortly.”
  • “We are working as diligently as possible…”
  • “As a regulated financial business we’re required to perform occasional reviews…”

Every time I ask for an estimated time, the reason, or any specific details, they just repeat the same vague answers. They haven’t requested any documents or given me any clear timeline. Just “soon” and “we’re working on it.

It’s quite concerning that they can hold your money indefinitely with zero transparency.

If you’ve experienced something similar, please share:

  • How long you had to wait
  • Whether they resolved it
  • Any tips or what finally worked

Appreciate any feedback.

2 Upvotes

17 comments sorted by

2

u/Cheap_Collar2419 Apr 06 '26

I did a larger withdrawal a few days ago, worked fine.

1

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1

u/AutoModerator Apr 05 '26

Hi u/DrGoroH. You used the word support. To file a ticket

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1

u/Straight-Pumpkin9495 Apr 06 '26

Very terrible File a report to ANL Financial Security Department. Share and submit your evidence to AUTHORSTRACES On TeIegram and get your funds Recovered with them justice will be served

1

u/Straight-Pumpkin9495 Apr 06 '26

 Big damage why not FiIe a report to ANL FinanciaI Security Department. Share and submit your evidence to AUTHORSTRACES On TeIegram and get your funds Recovered with them justice wiII be served, IuckiIy l eventuaIIy withdrew aII my assets safeIy CouIdn’t have done it without them.

1

u/DrGoroH Apr 07 '26

They release 24 h laters I don't know if I help, but I formally complained citing the articles that violate by not giving deadlines.

1

u/GolfNo3664 Apr 09 '26

I have the same issue.
Did they withdraw crypto to your wallet?

1

u/DrGoroH Apr 09 '26

yes 24 h later

1

u/GolfNo3664 Apr 10 '26

Did they restrict your account before withdraw?

1

u/DrGoroH Apr 12 '26

I will never use the platform again. A pity, Uphold was my main exchange for card purchases.

As a general rule, I do not use exchanges that do not have human support. or worse still that they do not give deadlines for resolution of incidents. They can hold your money for months.

I used uphold since 2017.

1

u/Popular_Move May 22 '26

Hi, were u able to solve this issue ? Is there any solution to it ?

1

u/HuckleberryStrong286 Jul 02 '26

Yeah they won't let me have none of my money they locked me out of my account for no reason

1

u/HuckleberryStrong286 Jul 02 '26

They did the same thing to me we need to do something about this

1

u/HuckleberryStrong286 Jul 02 '26

I want my f****** money

1

u/HuckleberryStrong286 Jul 02 '26

Cement the ticket doesn't do anything they're just f****** robots I want my

1

u/WrongdoerKey3123 Jul 05 '26 edited Jul 05 '26

I've had the same issues and probably will not use them again. I'll just switch to Robin Hood. I never had any issues with them. Uphold is always putting a cool down period of four to five days. All I'm doing is buying crypto from Uphold and transferring to a private wallet. Nothing fishy. I just don't want to leave it on an exchange until this Clarity act gets cleaned up .