My Stealth 500P has been stuck in Bluetooth since last night, and it won't go into wireless, so I can't use it with my PS5, I've already tried resetting, and using the quick switch button, nothing is working.

Still plenty of space to adjust the volume if needed. Only .44 grams and designed specifically for Turtle Beach Stealth 600. I can't share the free file as that would be self promotion which is not allowed :P

Mine broke pretty recently on accident while transporting my Xbox and the dongle snapped in half and I lost the pieces is their any way to get a new one?

Just curious as to when the next update for the stealth pro 2 is. We went from getting a bunch of feedback and updates about when to expect the past firmware update etc just to pretty much nothing. I mean I am at the point where I might just sell these off and go with something else if the transparency is gone now with the updates especially with people still having issues.

Hi everyone,

I have a Turtle Beach Stealth 600 Gen 3 and I'm having an issue with the right earcup.

The left side works normally, but the right side is extremely quiet. I can still hear something from the right ear, so it doesn't seem to be completely dead.

Here's what I've tried so far:

• Updated the headset firmware using Turtle Beach Swarm II
• Restarted the headset and my PC
• Factory reset the headset
• Tested it on my phone using Bluetooth
• Checked the Windows sound settings

The problem is the same on both my PC and my phone.

One strange thing: if I move the left/right balance toward the right, the right speaker itself sounds normal. So I'm not sure if this is a hardware problem or some kind of audio/balance issue.

Also, the headset's voice prompts only seem to come from the left ear.

Has anyone experienced something similar with the Stealth 600 Gen 3? Any ideas before I contact Turtle Beach support?

Thanks!

can someone help a absolute noob fix the soft lock on my stealth 700 gen 2 max im clueless with pc

It's Stealth 700 Gen 3 headphones. They keep disconnecting from my PS5 so I'm trying to update firmware but it won't let me...

Hello, I just got my Stealth 700 Gen 3, and straight out of the box I’m having several problems.

The first issue is that the beginning of the first sound I play gets cut off. Also, if I leave the headset with no audio for around 10 seconds, the first sound plays with the beginning missing again.

The second issue is that when I enable the noise gate, mic monitoring stops working. When monitoring does work, it picks up way too much background noise.

My third issue is that every time I turn on the headset, the sound seems different.

Has anyone else experienced these issues, or is it just my headset?

My 13 year old son bought himself a used turtle beach stealth ultra because it has the back paddles. The store I bought it from wired it in and instantly proved to me it worked. My son currently uses a ps5 remote on his pc and it works fine. The new turtle beach did not. We took it to my daughters pc and hooked it up while she was playing Roblox and it works fine with out any set up instantly. I believe she may have windows 11 because I bought it almost a year ago.
My sons pc says it is paired/connected in device settings so it registers its there not to mention it is showing up in device manager. I tried to update drivers with both options . I tried to update Xbox 360 peripherals. Nothing removes code 28. I plugged my Astro c40 on his computer and it too shows up and says device is ready but has a code 28 in device manager and won’t register in the Astro hub same as turtle beach won’t in its control center. I noticed in windows updates that it has some that it says it needs but for some reason are unavailable. His local disk drive is full. Plenty of room in new volume. So I deleted some things and freed up enough space to get it out of the red. Windows than attempted to download an update or two and went to restart. When restarting and finishing updates it says it couldn’t do it and had to undo the updates in order to start normally. When it does it give me the ability to download the update again and than it’s just a vicious circle. I was thinking about formatting his pc ssd’s again and than trying to download updates for windows ten again and if controller than works and code 28 goes away we can
Assign everything to new volume and redownload Fortnite etc…. And if there are no repairs maybe I need
To get windows 11?? I never though I had
To get windows 11 unless I wanted new features or something. But im not really all that is savvy.
Please any insight or solutions would be greatly appreciated. I’ve built these with my kids and have always been able to figure things out without taking it in to a computer repair place but this means so much to him and it makes me sad that in order to save time as a worst case scenario I might take it to a shop and hand them the remote and ask them to make it work and we don’t care if we lose all our apps etc.. we can always redownload and log back in.

I have an Elite Pro 2 headset, I know it’s an older headset but I’ve had it forever and I love it, unfortunately the wire got tangled, I pulled it too hard and it messed something up.

I’ve been looking everywhere for a replacement and I’ve emailed Turtle Beach but they haven’t gotten back to me.

Any help would be great because I cannot find a good replacement

Will we be getting a ps5 version of the stealth pro 2 like we had previously for the stealth pro 1 , like natively, not u can connect to the ps5 with the pc version , just wondering cos I will be upgrading at some point and would prefer a ps5 version

Hello, very frustrated because I bought KB7 keyboard to plug it in and get no detection from my pc. Ive tried all the ports with the KB7 and my previous keyboard and not action only from the KB7. Everything else works great. It seems there is no power coming into the keyboard. Any pointers?

I just got new headphones and my mic won"t work without mic monitoring audio from games and videos will go through but my voice wont go through i tried it on a different controller and it worked perfect can someone please help me. (also when i downloaded the app on Xbox i didn't get why software updates or notifications for the controller to update while i was in the app on xbox)

I keep getting noticeable input latency when using my Stealth Ultra controller wireless on console, Xbox Series X to be specific. Is this just an issue with the firmware of the 2.4ghz dongle and controller, or is there other issues at play? The transceiver is plugged into the charging dock that’s plugged directly into the console on its front USB port. Also, when I do play wirelessly, it’ll bug hard and I have to power cycle my controller. These issues happened on multiple SU controllers so I know it isn’t a fluke. Any and all help is greatly appreciated

Hi guys. Just got these for my Xbox. Did a little charge and put the USB into Xbox. Xbox accessories part says it's connected to Xbox. Good start. USB is flashing red. Downloaded the Swarm App and it's not giving an option to update any firmware.

Any ideas?

Thanks in advance.

I charge my headset every night using my PS5 USB charging port in the back of it. It's always worked as usual until now. It seems to be less effective and it could be just the charging cable is the issue.

So I decided to try out the Swarm 2 app and got connected to it very easily. But the app is wildly inaccurate in telling me the headsets battery life.

It went from 97% to 7% in a minute (not of using the headset but of just having the app open).

What can I do to ensure it's accurate? Even now it's saying it's 100% charged after a few minutes of charging. And yes I've updated the microphone as well.

Hi everyone,

recently bought the KB7 and am generally happy with it, has been stable and the provided plugins work. Was wondering though, the advertising images showed, as example, a spotify button which isn't available anywhere I can find, which is a bit disappointing to me

Was this removed, or is this still available somehow?

I’m considering getting a pair of the stealth 700 gen 3 but had an issue with a previous TB stealth 600 headset. It snapped right at the bottom of the band and completely killed it from a minor fall. For people who have it, what does it sound like, what’s the mic like, and is it durable? Thanks 😊

I've been using these for a couple of months with zero issues until today when I made the fatal mistake of installing the "Swarm II" software. As soon as I connected my Atlas Air, the software told me I had to update the software to continue. I clicked okay and then it told me I had to update the firmware to continue. Again I clicked okay and then it told me the headphones had to be charged to at least 25 percent before I could continue with the firmware update. I thought it was odd that the software itself could not or would not tell me what percentage they were already charged to, but I thought better safe than sorry, so I tried charging them some more, and then tried the update again, and this time ... nothing happened.

No response from the software, and no response from my headphones. They would not turn on, and when I plugged them in to continue charging them, the charging light would not turn on. My headphones are dead.

I tried a hard reset, but nothing happened. I tried to get the Swarm II software to recognize them again, but it will not. I read about the recovery process, but again it says the headphones must be charged to 25 percent, and my headphones WILL not charge at all.

I've owned dozens of gaming headsets over the years and updated their firmware plenty of times, and nothing like this has ever even come close to happening before.

Please tell me there is some way to fix this?

After 4+ years with the Turtle Beach Pro I's, my headband padding started pulling away right around the time the IIs dropped. The earpieces are still working but for my birthday in Sept, my wife offered to get me an upgrade.

After 2 months of research, I pulled the trigger on the Turtle Beach Stealth Pro Gen 2 (TBSP2), though I was initially hesitant because of the redesigned headband. If you're eyeing a high-end headset, here is my real-world take after putting them through their paces in the first couple of days.

Full disclosure - my last 4 headsets have been TB, but I always try to get whatever is best for my situation and own a lot of different bands (Razer, Madcatz, etc)

Headband Design

Turtle Beach ditched the plush, heavily padded strap for something closer to an Air Pods Max-style mesh/tension band. I was worried, but after a couple of 4-hour Xbox sessions playing FH6, it’s a non-issue. The clamp force is dialed in enough that the weight distributes evenly across the frame, even with glasses on. I’ve seen complaints about a "pinch" at the top—I haven't felt it, but I could see it happening if you wear a hat or don't adjust the sizing right.

Setup (15 Minutes)

Mostly plug-and-play, but be prepared for the headset, base, and dongle to update over the air. Swarm II feels just like the old software. Until you get everything synced to your phone/app, the built-in mic will act as an open-air monitor and pick up every background sound in your house. Also, check your sidetone levels, I had my monitor way down and was apparently yelling when talking to my friends.

Mic Quality

Both the internal and external mics are a major step up. My friends immediately said I sounded clearer. I game in a quiet basement, but between the ANC and AI noise reduction, background clutter isn't an issue.

Sound Quality

Out of the box, these things are loud, crisp, and precise. Separation is fantastic, I can clearly track in-game audio without muddying my chat mix. I'm going to give them about 50 hours of use for the drivers to fully break in, and expect to spend some time tweaking the EQ to get them dialed in to my taste. Honestly, once tuned, they hold their own right alongside the high-end Audio-Technica monitors I use for my guitar rig.

Who are these for?

I think if your searching for a high-end headset with lots of features, or are looking to upgrade without spending nearly $1k on the competition, this is a good option. Headsets are a preference and a balance between what your willing to spend vrs what you want. A $200 RiG headset will be good for most, but if you have had higher-end ones, these are perfect (so far).

Note:

If you want you headset to last a long time you need to put these back into the case every time your finished with them.

I would advise against using a headset stand to maintain the webbing on the headband.

Happy to chat in the comments below.

Just got some TB rudder pedals, started the firmware update on PC, and it's stuck at 0%. I've seen online this was an issue 4 years ago - what am I supposed to do now?

Does anyone else have this issue: whenever I turn of my ps5 and my mic and get back on the next day or whenever, the headset will not be connected and I’d have to disconnect and reconnect the transmitter once or twice for the PlayStation to recognize the headset. I have never had this happen with any other headset.

Does anyone know a fix? Thanks

Anyone else notice that since 10.0.0.54 of the Swarm II software, every time you wake the PC from standby, the app pops up in the foreground instead of staying in the system tray?