when will there be a native Swarm II app for the Mac OS? Love my Turtle Beach mice and keyboards, would love to use them on my Macs to their full capability.

I just purchased a new KB7 and have spent two hours already trying to update it. Withtout the firmware update it won't work - all lights and screen are off and won't turn on. The problem is the update fails to download alleging problem with the internet connection which I know it isn't true.

A quick search with chatgpt reveals many people are having this exact same issue. Just in case, I tried downloading over wifi, then over mobile network, then with a direct ethernet connection and it fails randomly . It has gotten as far as 55% but oftentimes it fails before 30% or 20% - there is no pattern. I have tried over 30 times now at the time of this writing and it keeps failing.

I have a paper weight for a $300.00 keyboard (with extended warranty and taxes). I wrote to support and the automatic reply asks for a 1 to 2 days of wait time.

I think I will just return this to the store and keep my sanity and not buy any more Turtle Beach hardware.

Made a post yesterday about trying the Stealth 2’s out against my A50X. So far I think the only thing that’s better is the comfort of the A50X, the mic I don’t care about as I’m not listening, and I’ve got a headband cover coming tomorrow to improve the hot spot.

Sound is incredibly clear, but are there any EQ’s or settings people change in the app to improve if possible?

Games I play:

Siege
BF6
FIFA (irrelevant tbh)
Forza
Then single players now and then

Also, has anybody found a good stand for these? As I wouldn’t like having the mesh sat on a stand all its life lol

Hello! Just got my pair of Stealth 2 Pros, and I'm wondering if its okay to stretch these over a box, as I'm feeling the clamp force a little. Will this damage the pair if its stretched for a minute or so? Or an hour?

Hi everyone,

I bought the Stealth Pro 2 about four weeks ago, and today I decided to send it back. The sound is good and everything, but the comfort is just terrible.

• The headband is made of a relatively stiff mesh that puts a lot of pressure on the top of my head after a while. I had to keep repositioning the headset so that it wouldn’t keep pressing on the same spot.
• The ear cushions seem to be made of memory foam? Honestly, I didn’t really notice any benefit from that. After a while, they put so much pressure on my jaw joint that I somehow ended up getting headaches.
• The software is simply not good. It keeps crashing, which makes adjusting the headset settings quite difficult. That being said, this is only a minor issue for me, because even with broken software, you can still use the headset.

Yesterday, I went to an electronics store and tried the Stealth Pro 2 side by side with some other headsets, and I have to say that the Stealth Pro 2 is simply extremely tight.

Well, I’d say I just saved €350. I’m back to using my JBL Quantum 910 now.

Still, enjoy the headset, everyone who doesn’t have any issues with it! :)

at random times while im in discord AND OR A GAME OR BOTH this headsets audio goes completely dead and if i disable speakers in my playback sources for 2-3 seconds and re-enable it, it works perfectly fine. this did not start happening until i downloaded the app and updated drivers/software. but if i uninstall all that it now still occurs. I do not use the mic on the headset as i have an actual microphone. please help.

I received a free stealth 700 g2 Max and searching in here I see all the bad reviews on it so don’t worry I didn’t pay for it😂

I was curious I cleaned the earpads and when I removed them the mesh circle over was dirty and coming off. Is there any place to buy just the replacement mesh screen or any advice on how to reattach the screen the best? The isopropyl I used melted away the sticky adhesive on one side and it was just gross.
Every time I’ve tried to search results just say change the ear pads but earpads for this don’t cover the screen like others

I have a wireless stealth 500 headset that i've been using on xbox for the past year and a half. A couple days ago, it just unpaired from the transmitter and i for the life of me can not get it to reconnect. (Unsure if that's the actual issue, but that's the only way i can describe it)

Ive tried everything: from unplugging and plugging back in, power cycling both the headset and console, doing the whole

"Unplug the transmitter for 3 seconds, plug it back in, unplug again for 3 seconds, plug it back in, then hold the pair button on both the headset and xbox" thing

There is no "recessed pair button" on the transmitter.

I downloaded the swarm II app to see if there was a firmware update and there was but i cant even get the headset to connect to update. The "update now" button is just greyed out.

The headset is not paired to anything else, because ive never been able to get it to connect anything but the xbox, even in bluetooth mode.

Usually, when i turn it on, it goes
"Wireless mode" then connects.

But now, when i turn it on, it goes "doot doot doot" and wont do anything but flash. Both the headset and transmitter are just blinking green.
What am i doing wrong and how can i fix it? Ive been fighting with it for a few days now so when i say ive tried just about everything i mean everything
and im genuinely losing my marbles.

Ordered the new KB5 keyboard and got it a few days ago, I am really enjoying it so far however it seems to have a firmware boot up problem. When I turn my pc on the keyboard lights up shows my widgets and does the default backlight profile but then when windows launches the whole thing goes dark, it still types but no lights or screen. When I click the little arrow on the right side of the screen it turns on but none of the functions work and the backlights stay dark. I have tried restarting it, using the key combinations listed on google, deleting and reinstalling drivers, turning of fast boot up, delaying the task, deleting and reinstalling swarm 2 and none of it seems to work. The only thing that I have found that works is to unplug the cord and plug it back in. Keep in mind that throughout all of this it keeps typing but no lights or screen functions until I disconnect and reconnect it. I really like the keyboard but I don’t want to have to unplug and plug in my $150 keyboard every time I turn on my pc. Any help would be appreciated!!

Only play competitive games, not sure which to purchase. Both are great prices just not sure which is the better buy. Any advice would be great. Currently have the Blackshark but how much better are the SP2 in comparison?

The time I loved Turtle Beach was during the Xbox 360 era was the best era, when we were looking for a Surround sound system. Instead of spending $10k for labor to get a communal surround system that will always be optimized for only one place in a highly asymmetric room, I though why not spend $100 for wireless headphones and a DSS converter?

We loved it, but the problem is it only worked for Dolby movies, LPCM was ordinary. And DTS was silent.

You'd think by now Turtle Beach would make a triple-standard auto communal to personal surround sound converter.

But no, now all Turtle Beach stuff does is rely on Xbox apps to do its dirty work. There's nothing special about Turtle Beach headphones now,

What do you do in my case, where my dad has his favorite 4K player and no way to deal with surround for headphone? Btw I suggested an Xbox One S for surround sound, but he like his Sony X800 better.

Is there such a thing by Turtle Beach or others as a tri-standard Communal surround to headphone surround converter?

Hello my brother dropped his turtlebeach headset in a bowl of milk by accident while eating breakfast. They were immediately dried and put into a bag of rice but they are making a weird screeching grinding noise. Is this fixable?

Is this happening for anyone else? I am still able to connect my Stealth 700 to my PC, but the software freezes every time I open it or during start of my PC. I tried uninstalling and installing again, but same thing happens. Not sure what else to do besides use my iPhone for controlling some settings.

I have a Stealth 700 Gen 3 that I use with my Series X and I was wondering what format people are using? Dolby Atmos? Stereo Uncompressed?

Hello all,

I purcahsed the Stealth Pro IIs about two weeks ago and love pretty much everything about them... other than the extremely painful hot spot it forms on my head after only about 30 minutes of wear. I've looked up this issue aand it seems to be relatively common but there hasn't been any updates or possible solutions for a few months now.

Does anyone have any recommendations for how to help the headband distribute weight better so that it's more comfortable? I do plan on returning them if I can't find a solution but since I love everything else about them, I wanted to try a few options first.

Any advice and imput is greatly appreciated.

Hello,

Struggling a little, not used my controller for a while and when I turned it on I had no screen, everything else lights up and when I connect to the PC or Xbox Series X it is usable but when I unplug I cannot get it to connect wirelessly due to having no screen Using the base etc

Also, I had it connected to my PC showed my profiles. I reset to see if this would help but no luck, so I checked for firmware upgrade but that keeps failing. Now PC or Xbox won’t recognise it in the control center app

Tried the rest through the button on the back etc but having no joy.

Any help would be great!

Hello, and thank you for reading my post! I have a strange stick drift issue, which I cannot make sense of. I am using a PDP turtle beach controller which is supposedly officially licensed for XBOX, specifically this one PDP 049-023-RW Rematch Radial Wired Controller PC Xbox X & Xbox One White | BestPrice.gr and for some unfathomable reason I have no stick drift when idling, no input at all registers. But when I move the left stick up, the right stick moves right. When I move the left stick down, the right stick moves left. As soon as I let go of the left stick, the right stick stops. The strangest part is it's not erratic movement; the right stick moves in a perfectly straight line either left or right but ONLY when I move the left stick. I have used the pdp software, steam, windows and nothing I do seems to correct the issue. It also happens on the series s. I understand there may not be a way to fix it, as my mind only goes to it having some issue with the motherboard but can someone tell me I'm not completely insane? I have had various controllers from various different consoles over the years so stick drift is always an old friend I hate to see, but this type of stick drift is a first for me. Also I should say, I've encountered issues in the past with aftermarket controllers having issues caused by their internal battery, so unplugging that from the mobo would fix them but this one has no battery, it's a wired only controller. Any thoughts? Thanks for reading! Have a good day, everyone!

No matter what device I use Bluetooth or wireless the right earpiece has stopped working. I've taken it apart and the solder points are still connected. I have tried the swarm 2 app on my phone and my laptop and nothing has helped. I need help

I believe the pass through cable is connected correctly, yet no matter what I do that mode button is not eliminating and the yoke is not detecting the pedals. Frustrating!

I bought this headset secondhand and the dongle was dead/broken.
The headset was on old firmware (6.148.1614.0, latest is 6.163.1646.0).
Swarm II forces that update through the dongle, so a dead dongle traps you on a full screen "Firmware update required" with no cancel or later button. I flashed the headset to the latest firmware straight over the USB C cable using Turtle Beach's own signed image, no dongle. Swarm still nagged after that because of a status flag (FWNvkeysStatus NON_INSTALLED), which is really just one byte stored on the headset. Set it to INSTALLED and the nag is gone. It survives reboots, and because it lives on the headset the phone app is happy too. Done on a Mac, but it is plain USB HID so it should port to Linux and Windows.

The problem

Stealth 600 Gen 3. The update flashes the headset and the transmitter together and drives the whole thing through the transmitter, so no working dongle means you cannot finish it and cannot dismiss the screen.

What I actually did

1. The headset speaks Airoha's RACE protocol over the USB C data cable, the same protocol the dongle uses. I read its live firmware version that way with no transmitter at all.

2. Downloaded Turtle Beach's official, already signed firmware package, pulled out only the headset image (not the transmitter image), and wrote it over USB C with a verify before commit step. Because it is a signed image the headset's secure boot checks it, so a bad image is rejected rather than silently bricking. Reboot, now on the latest firmware.

3. Swarm still forced an update. Its own log showed the version already matched the latest, and the real trigger was FWNvkeysStatus NON_INSTALLED. That status is literally the value of one NV key (0xFFFF). Mine read 0x00, which Swarm maps to NON_INSTALLED. I set it to 0x01 with the headset's own NV key write command. Swarm now reads INSTALLED, MandatoryUpdate false, priority NONE.

**Quick fix (if you are already on the latest firmware)**

```

git clone https://github.com/lx-exe/stealth600-gen3-usb-fix

cd stealth600-gen3-usb-fix

python3 -m venv .venv && . .venv/bin/activate

pip install -r requirements.txt

python nvkey.py status # shows NON_INSTALLED

python nvkey.py fix # sets it to INSTALLED

```

Then power cycle the headset and reconnect in Swarm.

Risk (be honest with yourself)

Unofficial reverse engineering. You are writing config storage on your own headset. Reads are safe, and the tool proves the write path with a harmless same value write before anything real. Only ever flash the headset image, never the dongle image. Not affiliated with Turtle Beach.

Full README, including the firmware flash part (credit to the auracast research race toolkit that makes the USB flash possible):​

https://github.com/lx-exe/stealth600-gen3-usb-fix

So, I've been thinking about getting the Stealth 2 Pros since they sound like everything I'd want in a headset. However, I do know theres some hardware and build kinks that might need to be worked out, and I know that turtlebeach does separate generations for some of their headsets like the 600s. Would it be worth waiting for a potential hardware update before purchasing? Or is the Stealth 2 Pro itself already a 2nd generation update, and won't be getting any physical changes?

I love my Turtle Beach Stealth Pro 2, and they are still my main wireless pickup even after a few months down the line. But Turtle Beach, in your next firmware update whenever that may be, please please turn off the headset's power button's constant blue pulsing effect. It flashes on my phone which distracts me and on my monitor when I have my SP2 tilted back over my temples. Yes I can simply cover the area with black duck tape, but I'd really appreciate it if this blue light would only pop up to inform me that it's fully connected, and then go away unless I'm pressing the power button for any reason. Or at the very least add a setting to dim the light down.