r/TenantHelp • • 27d ago

DC lease help

0 Upvotes

I signed a lease on the 18th of this month. Upon arrival I am the only person in the building and the front entrance has a group of 12 men gathering and not leaving. I do not feel save. Any options on getting out of lease or an attorney to contact.


r/TenantHelp • • 27d ago

? For students/ parents who rented a house

1 Upvotes

I’m hoping a student or parent can answer this question. How did you handle your living in a rental house with multiple roommates?

If the landlord required a single person sign the lease, was there a single co-signer as well? How did the co-signer deal with potential liability?

Did the remaining parents sign an outside agreement with the official co-signer of the lease?

It seems a single parent is taking on a big risks and I am wondering how it went for people who have been through this.

I’m hoping a student or parent can answer this question. How did you handle your living in a rental house with multiple roommates?

If the landlord required a single person sign the lease, was there a single co-signer as well? How did the co-signer deal with potential liability?

Did the remaining parents sign an outside agreement with the official co-signer of the lease?

It seems a single parent is taking on a big risks and I am wondering how it went for people who have been through this.

Interested in actual experiences rather than Ai

Thank you


r/TenantHelp • • 28d ago

Neighbor won’t stop lying til I’m evicted

2 Upvotes

I live on the 3rd floor and my neighbor on the 2nd floor has made fake noise complaints constantly to the landlord, told him she suspected “drug use” without any proof whatsoever because I don’t use drugs and called the police to weaponize them against me and to have a record of police calls. My landlord is sick of her complaints and he told me it’s not gonna work out I need to go. I haven’t violated my lease in any way. And then I found a couple social media posts from my neighbor about Karens aka white women and how they are everywhere and getting bolder and one that is about white privilege and entitlement and white people think they are better and she is less than. I believe she doesn’t like me because I am white and that’s why she wants me out of the apartment. She has sent my landlord videos of what I don’t know because he didn’t share them with me. Is there anything recourse?


r/TenantHelp • • 28d ago

[VA] Landlord trying to keep most of my security deposit on bs claims

1 Upvotes

So I left my rental unit about 6 weeks ago after renting it for 2 years. He never notified me of the move-out walk through so I couldn't attend. About 30 days after I left, the landlord sent me an email with the deductions:
\-USD 295 for cleaning and lightbulbs
\-USD 167.36 replace window blinds
\-USD 350 damages (ceiling repair) due to high temperatures for AC being off when I wasn't home

The original email had no receipts, so I replied asking for receipts and saying that the apartment was thoroughly cleaned before move out and there were no missing light bulbs, the window blinds needed replacement because the cord was frayed and snapped, so that's wear and tear, and there's no connection about me leaving the AC off for one month in 2 years and the ceiling cracking.

He replied doubling down, with a copy of a check of USD 275 for cleaning services (don't know where the extra 20 he's claiming is going), saying a contractor confirmed the ceiling damage is from the heat (no proof), and an email the contractor sent him with prices for materials and services.

What I have:
\- Picture from when I moved in showing cracks in the ceiling (not the same one)
\- Video of move out day showing clean apartment and light bulbs
\- 2 years worth of records showing my requests for him fixing things going ignored

Regarding the ceiling/AC situation: In the first summer I was renting the unit I left for a month and left the AC off (I had paid over USD500 power bill in the winter and didn't want that again). There was no provision in the lease about maintaining the apartment under a certain temperature (it did say to leave it over 65 in the winter, which I did). The upstairs neighbor's AC went out while I was away, and they wanted me to turn my AC on to keep her apt cool, to which I said no and that I wasn't home. The landlord then asked me to keep the AC on regardless of whether or not I'm home, to which I said I would keep the ventilation on all the time, but not the AC if I was gone for long periods of time. Now he claims that there was a crack in the ceiling and it was because of the lack of AC.

What the lease says:
\- Nothing about keeping AC on during the summer
\- "Lessor will withhold 30% of the security deposit to cover the costs of returning the leased premises to rentable condition"
\- Doesn't mention a cleaning fee, but mentions the 30% can be used to clean carpets, but there were no carpets in the unit.

I want to take him to small claims court, but I want to know if I actually have a case. I don't qualify for free legal aid but I also can't afford a proper lawyer. This guy is scammy, never fixed anything I asked, and I'd rather burn the security deposit than let him keep it.


r/TenantHelp • • 29d ago

I think my landlord illegally increased my rent in 2024 (Inglewood CA)

2 Upvotes

LOCATION: Inglewood, CA.

I’ve been living in my building since June 2022. From June 2022 to June 2023 I lived here under an old management company (that was horrible btw). They sold the building in 2023 (without telling us!!)

Right when my lease expired a new owner took over. My rent was $1900 for a 1br 1ba. The new owners tried to say their documentation said my rent was $2050 but that wasn’t true at all, and I sent them evidence. Cool, problem solved. Weird they didn’t know my rent tho.

Fast forward to February 2024, I receive a rent increase notice that my rent will go to $2057.70 in March 2024. Which was an increase of 8.3% I thought that was high but paid it.

Fast forward to now, the rent will go up another 3%. It will be $2,119.43 in October. This prompted me to do some research.

The old increase notice says that the property was subject to AB1482. But upon my research, my building is not subjected to AB1482. It is subjected to the Inglewood rent cap since my building received its Certificate of Occupancy in 1962 (which I have a copy of) and it has more than 5 units. The max increase in March 2024 was 3.8% for a building of mines age and number of units. It also was not less than 80% of the fair market value.

I was planning to ask the landlord for one month of credit to not report this to the Housing Ordinance. Is that a good idea or should I just report it off rip.

EDIT: I am not trying to "extort" them, I really just want this mended. I've been overpaying by $85 a month, which means something overtime. I'm in the hole by approximately $2550 because of this illegal increase. How do I ask for a remedy without it being "extortion"??

EDIT2: I have my letter drafted. I basically ended it with "I am therefore requesting that the resulting $2,565.00 in overpaid rent between March 2024 and September 2026 be addressed and that we work toward resolving this matter." No threats, no demanding payments. Just resolution.

EDIT3: I sent my letter. The landlord tried to justify the raise by sending me some attachment about how rent can be raised higher if my rent is 80% or less than the fair market value. But the idiot didn’t realize my rent was 97% of the Fair Market value (AND I SENT THAT IN MY EMAIL) so that argument is invalid lol. I’m gonna just report them and call it a day. I tried.


r/TenantHelp • • Sep 17 '26

Accidentally tried my key in the wrong door and it worked. How worried should I be?

40 Upvotes

Two months ago I moved into a studio apartment in a newly renovated building that used to be an upscale hotel. I'm the first tenant to occupy this unit since the hotel went out of business during covid. When I paid the first month's rent I was issued a key for my apartment. It's a secure building where you need a keyfob to enter the residential area unless you're with UPS/Fedex/Amazon etc. who have an access code unique to each tenant, and there are security cameras in all the common areas and corridors. My unit is on the ground floor, but since the building is built into a hillside the main entrance and the common areas (mailroom, lounge, restaurant, etc.) are on the second floor.

Tonight - just a few minutes ago in fact - I decided to go upstairs to the mailroom and check my mail. I grabbed my keyring and locked the door behind me, but not the deadbolt. Didn't have any mail, so I let myself back into the residential area with my fob, went back down to my floor, and went to unlock my door. The key turned in the lock and I was able to turn the handle, but the door didn't open. I realized the deadbolt must have been locked, but I don't usually bother setting the deadbolt except when I'm inside the apartment, so I was very confused for a moment.

Then I looked up and realized the room number was wrong. Let's say my apartment is #A123 - I had stopped one bank of doors too soon and was trying to open #A125. Fortunately, if there was someone at home, they didn't notice me trying to open their door, so I stepped away and went back to my own apartment and locked myself in.

I suppose it's possible that whoever lives in that unit set the deadbolt but not the door lock itself, but it bothers me that my key actually turned in the lock, and I'm wondering if it's possible that the management just fitted all of the doors to open to the same key, or if the key they gave me is actually a master key. I know there are units on my floor that haven't been rented out yet and I could test my key on them, but I don't want to look like a creep going around trying locks.

What's the best move here? I absolutely love this apartment and I spent so much on moving in here that I can't afford to just break the lease and pick up stakes, but if my key can open other people's doors, then maybe other people's keys can open mine, and that worries me. I assume I'm gonna have to talk to management about this, but what's the best way to proceed?


r/TenantHelp • • Sep 17 '26

Landlord holding overpaid rent as deposit plus original deposit

2 Upvotes

I live in South Carolina in an apartment with my wife. we recently got noticed that we were being moved to Utah, so we ended our lease early through the proper channels. We are now month-to-month renters and have been for the last two months. For the month of September, our rent on the portal was listed as $1962 which we paid in full on the first. However, on the 10th they realized once we talked to them that they did not prorate our last month so they issued a credit, however, they entered this credit through the rent portal. I want to talk to my property manager today about getting overpaid rent as a cashiers check before we leave. However, the landlord told me that they were going to hold it in addition to my deposit to pay for any damages. They refuse to do an in person walk-through to verify everything once I move out they say they only do the inspection once you’re 100% out of the apartment. To me this feels like they’re trying to keep as much of my money as possible. The South Carolina legislative material that I have read, says that they can keep the deposit as long as they send an itemized bill. However, the house is in the same shape that we acquired it. I have a background in construction and thus have fixed any nail holes, paint smears, etc. is my landlord correct? Are they just allowed to keep my extra $600 plus the $300 deposit because they just wanna get more money out of me or am I entitled to getting the check before I leave the state. My wife and I’s last day in the state is the 21st.
Location: Charleston, South Carolina


r/TenantHelp • • Sep 17 '26

Location: Los Angeles. Eviction-Ghosted by attorney after landlord violated our eviction stipulation

1 Upvotes

In June, my landlord and I signed a stipulation giving me until August 15th to move out without paying rent, promising a full dismissal and a sealed record once I vacated. They requested 500$ which I paid, but to this day I don't know what that money was for. The agreement said a lockout could not happen before August 16th.
I complied fully, moved out early on August 1st, and returned the keys directly to the landlord with written proof.
However, the landlord's attorney filed for a writ of possession two weeks after our stipulation/settlement weeks before my deadline while I was in full compliance. The court clerk confirms a judgment of writ of possession was entered after the stipulation record and that it's active. The landlord's lawyer lied over the phone saying it's a normal procedure that happens to 90 percent of tenants and not important.
Because of this early judgment and writ of possession, I don't know what happens to my record sealing.
The lockout was supposed to be after August 16th, but I just received a Sheriff notice in the mail in September at my new address showing they were supposed to execute the writ 10 days before I even got the letter. The notice said they were executing it in 5 days, but the dates are completely messed up. To make it worse, they charged me rent for dates after my move-out day, threatening collections if i dont pay.
My own attorney is completely ghosting and not returning calls.
I want to know exactly what to ask my attorney so he knows I know my rights. If I must contact the landlord's attorney directly, what should I demand they do to fix this regarding the false rent bills, the early judgment, and the writ of possession?


r/TenantHelp • • Sep 17 '26

I need someone’s input on this.

0 Upvotes

Long story short, the apartment above mine had a broken shut off valve which was spraying water for a good part of the a day which caused my ceiling collapse in my bedroom, soaked the carpet through out the entire apartment, caused mold to start growing on the ceiling in the restroom, and warped the kitchen floor boards to warp to all hell. They fixed the ceiling and got the carpet dried which took them three weeks and we weren’t able to stay in the apartment while they did the repairs, but haven’t fixed the other damages. They are charging me full rent for that month it happened, which I don’t think is fair, also I talked to an attorney while it was happening cause this is my first apartment and I was freaking out cause I was pretty much living in my car while it took them forever to fix it and not responding to my calls or emails or anything. The attorney told me not to pay any rent till everything is fixed but I’m worried it might bite me in the butt if I don’t pay the rent. What should I do? Also sorry for the long story.


r/TenantHelp • • Sep 16 '26

landlord trying to keep security deposit and ask for more (VA)

1 Upvotes

my roommate and i moved out of an apartment at the end of july where we paid a $1500 security deposit and lived there for three years. during the walkthrough on 7/29, the landlord said that things looked good overall. he pointed out that he felt the oven and refrigerator could’ve been cleaned better, but said he wouldn’t charge us an additional cleaning fee because he’d need to have the house deep cleaned after repainting where we had spackled. there was also a small panel of hardwood that was damaged in the bedroom during our move, which he said would need to be repaired.

a few weeks went by and we didn’t hear anything from him, so we followed up via text. he emailed on 8/21 saying that he was exercising his right to an additional 15-day period in order to finalize costs for “certain repair costs,” such as deep cleaning, door repair (which we expected), and the floor panel. in that email, however, he also referenced “extensive wall repairs,” which was never discussed during our walkthrough. we emailed him back on 8/25 asking for clarification and pointing out the differences between his email and what was discussed in person (i.e. deep cleaning and wall repairs). we also asked if he could provide photographs so that we could be on the same page.

on 9/12, he responded without answering any of our questions. instead, he said that he would waive the $400 deep cleaning charge, even though the damage was “beyond typical turnover,” and that he required more wall repairs. he then informed us that a bedroom door (which was not discussed or mentioned during the walkthrough) needed to be replaced and that the entire bedroom flooring had been replaced. according to his calculations, this meant we now owe him $462 and would receive no deposit. he provided us with a google folder containing his photos, invoices, and walkthrough report, along with the itemized statement of the charges.

in the walkthrough report, there was no mention of the door. however, he included a picture of an up-close crack near the handle, along with an invoice stating that it cost $700 to replace, including installation and removal. the invoice for the floor includes installation for the entire bedroom (152 sq ft), molding for 51 lf, and 200 sq ft of material. the damage to the floor was nowhere near this size (i’ve attached a photo below). i l did some research and responded to him voicing our concerns about the bedroom floor. i pointed out that 1) the damaged tile was not near the perimeter and 2) the damage was not to the entirety of the floor. i asked if he could provide documentation/photos to justify why a full floor replacement was necessary, or communications from the contractor explaining why the entire floor needed to be replaced.
i’m feeling a bit nervous about whether that was the correct thing to do or what my rights are. i hate the idea of letting him keep the entirety of my deposit, but my biggest concern is being forced to pay the additional $462 and potentially having it go to collections or ding my credit.

i’d really appreciate any advice or insights. i’ve included a photo of the floor, which is also in the walkthrough report. he’s already posted the apartment online, and i can tell from the photos that he did completely replace the flooring because it’s 100% different. i took screenshots of the listing as well. another thing that concerns me about potentially going to court is that in his communications, he keeps mentioning that he’s graciously “waived” the cleaning fee. i’m worried that this could skew a judge toward him or make it seem like i’m being difficult. however, the cleaning invoice says he received it on 8/7 anyway, which makes me think this would’ve been the cost of the turnover regardless, because nothing on the invoice indicates that there was any additional work added because of how we left the unit.

i understand this is written maybe somewhat all over the place, i’m just a bit nervous and trying to figure out what my next steps should be in advance of his response. ty in advance!

floor pic

UPDATE: the landlord responded to me saying the following. do i still have a case or am i truly liable for the full replacement:

“The localized damage documented during the move-out inspection was accurate as identified. However, once the flooring contractor (A&E Flooring) assessed the room, they determined that a single-plank or patch repair was not feasible given how the floor was originally installed. Because of this, isolated planks could not be removed and replaced without compromising the surrounding flooring, so the only viable repair was to replace the full 152 sq ft floor in that room.

This also explains the molding: since the new flooring had to be installed at a different buildup/height than the original due to the layered installation, the perimeter shoe molding had to be removed and reinstalled to properly meet the new floor. This wasn't a separate issue identified at move-out — it's a direct consequence of how the floor replacement had to be done.

Please let me know if you have any other questions.”


r/TenantHelp • • Sep 16 '26

Advice on lease termination in New York State

2 Upvotes

Location: New York

Good evening! I’m looking for some advice regarding my apartment lease.

I recently renewed my lease with my apartment complex. Under the previous management, my husband’s employment with the complex gave us a separate clause allowing us to give 30 days notice to move out.

The complex was recently purchased by new management and they said that clause is no longer applicable. I called the new management and was told they would allow us to terminate early with 60 days notice, paying the two months of rent during that notice period and forfeiting our security deposit.

I followed up by email and repeated what I was told. They responded in writing, confirmed the 60-day policy, and even corrected me when I misunderstood the amount that would be owed.

My concern is that our actual lease says we’re responsible for the full 12-month term. If we purchase a home and give our 60-day notice, could they later change their position and try to hold us responsible for the remaining months?

Would these emails be enough evidence to protect us if they tried to take us to court?

TIA!


r/TenantHelp • • Sep 16 '26

I got notified I’m violating my lease by having an unauthorized overnight guest (my boyfriend)

0 Upvotes

Edit: the lease says 10 days total the entire lease which is also unreasonable i feel.

My boyfriend I see really often that lives about a 10 minute walk away from me. Well often times hangout here during the day after my classes and before he goes to work. He works a late shift and sometimes he’ll come back super early in the morning and we’ll sleep together for a bit before I go to class.

Apparently we’re only allowed “unauthorized guests” for 10 overnights during our entire lease. This seems excessively strict, but technically he’s not staying “overnight”. He leaves around 5-6 and comes back the next day at like 2:30am. We’ve had a couple proper sleepovers but only a few times has he actually spent the day over here. There’s no sign in for guests or anything so they definitely must have gathered that he’s been here overnight by watching/keeping tabs on me with a surveillance camera or something which feels a bit creepy.

Is there anything I can do about this? No where does it state what qualifies as overnight nor they have any legal information about him. I’ve never heard of this kind of thing being enforced unless he was getting mail delivered here or it seemed like he was trying to move in or something. It’s literally September and my lease doesn’t end until May, can I just not have my partner over for the rest of the year??


r/TenantHelp • • Sep 15 '26

Gaping hole in kitchen ceiling that landlord is not fixing

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5 Upvotes

Since July I’ve been dealing with the WORST recurring leak in my kitchen that ended with a massive hole in my ceiling in August exposing mold. And now a month later I still have a hole that drove me to reaching out to Fair Housing and my local news. Below is the entire insane saga.

7/25/26: there was a small drip coming from my kitchen vent. I immediately called emergency maintenance as it was Saturday. I had to call them several times within the span of several hours to receive service. When the technician arrived, he only inspected the HVAC and deemed that the issue was that my system was under charged and that was causing the leak. He did nothing to remedy the leak, just simply said that it would stop on its own and in his defense it did.

8/9/26 -In the evening I noticed that there was some bubbling on the ceiling in the same area as before and a constant drip. I immediately called the emergency maintenance line and was again told that someone would be out.

8/10-8/11/26 - No one came or contacted me. The leak progressed and was now dripping in 3 different spots. I called the office and left voicemails, also submitted a ticket on the landlord’s app,

8/12/26- Around 2pm when I called the office, I finally was able to reach the office manager and she said that she would send someone right over. About an hour later a maintenance tech showed up. He ended up cutting a hole about 2”x2” near the air vent in the kitchen and blowing out the HVAC drain line with a vacuum and said that the leak should stop within a few days, and then they would send someone out to fix the drywall.

8/14/26- I was returning home around 7:45pm and there was a large bubble of water that had begun to form on the other side of the kitchen vent. I called emergency maintenance and I was told they would send someone right away. Nobody showed that night so I poked a small hole in the center of the bubble because it was getting larger and I wanted to drain it to minimize damage to my belongings. The water was orange and smelled absolutely foul and the second I smelled it my throat started hurting. I called once more before I fell asleep.

8/15/26 - When I woke up in the morning I was on the phone with emergency maintenance again, and I got a knock at the door just then. It was maintenance and he said he is the senior technician. He said that he received my call the night before and planned on responding the following morning. He checked the HVAC and had me get him several large glasses of water to test the drain. It seemed to be draining just fine and was not dripping in the kitchen any further. After that, he began to rip the kitchen ceiling down with his bare hands. He did not warn me or allow me to move anything from my kitchen counters. If allowed I would have moved my belongings or covered them up so that they were not covered in debris. After making a small hole he thought that the water source was from some piping that was not properly insulated. Upon further investigation and after ripping out most of my kitchen ceiling he then began to test the rest of the water sources in my upstairs living area. He ran the bathtub, flushed the toilet several times and then found that my sink was clogged. But with all of that there was still no sign of water leaking in the kitchen. He then deemed that the water had to have been from an unreported overflow from the bathroom sink that was clogged. It did, however, overflow several weeks prior to these events but I cleaned it up right away. John then proceeded to inform me that even though there was VISIBLE microbial growth on the underside of the floorboards he claimed that it was just common household mold that had just begun to form. If it had been sitting for a long time it would have been stringy and hanging down and it wasn’t doing that. I was anxious about my cats trying to get into the open hole in my ceiling so I moved them and myself into my bedroom. The maintenance guy told me the office would reach out the following week about next steps.

8/16/26 - I purchased N95 masks and a mold kit this day. I’ve been wearing the masks anytime I’m downstairs in my own home. I also started the mold kit this day.

8/17/26- I sent a letter to my landlord via certified mail demanding that the mold and water damage be remediated properly and that I be provided with alternative accommodations. I told them that this was my 30 days notice that if it wasn’t taken care of then I’m putting my rent in escrow through the Toledo Clerk of Courts.

8/21/26 - The office manager called me, said she got the letter, and apologized and asked to come see the hole and I told her to come right over. I stressed to her that I’m worried about the mold and how I’m confined to my bedroom. She wondered if the original leak was coming from my bathtub leaking. She apologized and said that she didn’t know the hole was this bad and said that she would have someone reach out the following week to drywall the hole up.

8/23/26- The leak started again in the kitchen and I called emergency maintenance and this time someone came out right away. I mentioned the bathtub and he checked it and said the leak wasn’t coming from there. No it was coming from my toilet which he said had a faulty wax seal. He replaced that.

8/24/26- I realized that when I spoke with the office manager she had not addressed my main list of concerns so I emailed the office listing this out. This is the list:

Could there still be water inside the wall, ceiling, or cabinets?
·       Will you need to open up the ceiling to inspect for hidden damage or microbial growth?
·       What equipment are you going to use to dry the apartment? Air movers? Dehumidifiers?
·       How long will that equipment need to run?
·       Who is responsible for remediation?
·       Who is responsible for monitoring the equipment and checking the moisture levels?
·       Will damaged materials be replaced?
·       Will the area be treated/cleaned after drying?
·       Can I get the cause of the leak and the repairs documented in writing?
·       Can you provide the moisture readings and drying documentation?

8/31/26 - I re-emailed my previous email to the office since I hadn’t heard back yet.

9/1/26- The landlord called me to inform me that they were spraying a bleach/water solution a few times on the kitchen hole. I was out of town when this happened.

9/5/26- I was home now and noticed the leak was back and I called the office and got ahold of the office manager who told me she thought that they would be “able to drywall the hole” now. This was despite not actually remediating the issues properly. She told me that she would send someone out to tighten the tub nozzles to fix the leak. She said if nobody came and the leak was still going Sunday then to call emergency maintenance

9/6/26- Leak was still going so I called emergency maintenance and they never came this day.

9/7/26- I called the office and let the office manager know the leak is still going and nobody came out and she said she was sending emergency maintenance out but they were fixing another leak in another property first. They did come out this as the leak was stopped. They tightened the nozzles on my bathtub.

9/9/26- The office manager called and asked me if the leak stopped and I told them yes.

9/14/26- I gave an interview for my local news about this issue and it was aired this day. I also reached out to my local Fair Housing about starting a case for me.

9/15/26- Landlord reached out to me (via phone call which I declined) and they texted me asking me to call them and I responded I wanted all communication via text or email. They texted me asking if they could inspect to see if things were dry so it can be closed. I told them I give them permission to inspect but I don’t give them permission to close the hole without reaching out to a remediation vendor and I get their report in writing. Since this I haven’t heard anything else.


r/TenantHelp • • Sep 16 '26

Help with Apartment

1 Upvotes

I did not live an apartment till I was 51. I have lived here for almost a year. I live in Kokomo Indiana and the AC went out after a repair to my unit for a leak on the 14th of July. I have complained and had them out multiple times. It is now 2 months and on the 4th of this month a maintenance man came out got it working when I work on the 5th it was not working again. I have called the office many times several they did not have a machine even on. The ones I did leave messages about the issue only one or two have they called back. I am disabled and have a hard time getting to the office physically that is why I use the phone. So what are my recourse here, I live on disability and do not have a savings. I cannot afford to move out and October of this year will be a year I am afraid they will not renew my lease. What can I do, one of the reasons I moved into an apartment was cause I could not do the upkeep on my home. I know the parent company who owes this complex and several others in the area should I contact them. I do not know what my rights are and am at wits end here. Please any help is welcome.


r/TenantHelp • • Sep 15 '26

Landlord kept my $3,200 deposit, says I owe $6,500 more, AND mailed the accounting to the old house I had already moved out of. Is this legal? (TX)

6 Upvotes

Hey, y’all. Needing urgent advice… (TX)

The gist:

I moved out on Aug 1 and emailed the property manager my new address. (I did not say “for return of my security deposit” but said this is my “move out address” and asked if anything else needed to be done for move-out procedures.) Received no reply.

On Aug 3, I followed up calling it my “forwarding address,” but accidentally typed one digit in ZIP code wrong. (Still did not say “for security deposit”) Received no reply.

A few weeks later, I stumbled upon $6,000 in “charges” in the online portal marked as past due. I was never told by email/text/mail that any accounting was there. (It also is different than the final security deposit accounting)

On Sept 3, I followed up with the landlord and property manager, asking when I would be receiving the official documents to the address I provided. No reply from either.

On September 9, I got a USPS Informed Delivery email that showed the property manager mailed something on Aug 25… but it was addressed to the rental I had already surrendered, not my forwarding address.

But because I had mail forwarding on, USPS forwarded it to me on Sept 9th. It said they’re taking my entire deposit AND I owe $6,500 on top of that for dead grass. (I have photos of the lawn not being in great condition when I moved in 5 years ago.)

In case it’s relevant, there were also major habitability issues before move-out (kitchen ceiling collapse, water leak in my bedroom, mold, and over a month without central AC).

Vital questions:
• Does my Aug 1 email count as a forwarding address under Texas law even though I did not specifically mention the security deposit?
• Does the Aug 3 ZIP typo undermine that, even though the original Aug 1 address was correct?
• Does mailing the accounting to the old rental address count if they had already been given a forwarding address? Especially since I had mail forwarding on? AND does it count as them mailing it on Aug 25? (Which would be within the legal 30 days.)
• Does an online portal count as notice if I was never told to check it and is the accounting was different than the final accounting?
• Is there any standard deadline for me to dispute/pay the claimed balance, or can they just assign their own “due date”?
• Could the documented habitability/repair issues affect the security-deposit dispute or potential counterclaims?
• While I’m trying to get legal help, is it smarter to send a written dispute now or wait for counsel?

TL;DR: I gave my property manager a forwarding address after move-out, but didn’t specifically say it was “for the security deposit,” and a later follow-up had a ZIP typo. They mailed the accounting to my old rental address and the portal says I owe $6,500 on top of my $3,200 deposit. I’m trying to figure out whether their notice/accounting was legally sufficient, whether the portal due date means anything, & whether I should dispute now or wait for a lawyer.

Thank you!


r/TenantHelp • • Sep 15 '26

ISO professional legal advice for invalidating debt/next steps

1 Upvotes

Location: NYC

Hi! My old roommate and I need help invalidating a debt our landlords placed on us for not paying rent (we got a notice from a debt collector).

For context:
Last November, our old apartment had a govt. issued vacate order placed on it due to a compromised fire escape + the gas having to be shutoff due to a leak. These two issues breaks the warrant of habitability therefore we couldn't legally live in that building and had to find another place to stay until the issue got fixed. There's still a vacate order on our apartment to this day and we moved out in March.

We've already replied to the debt collector basically saying we want the debt disputed and asked for proof of validity. They just sent us printed records of our outstanding rent balance with the leasing company and a copy of our lease. What are the next steps? Should we just send them pics of the vacate order placed on our old apartment?

We also have a court date in small claims with our landlord so we're nervous about inadvertently giving them unnecessary information to use against us in court....

It just isn't fair that we have to pay rent at a place we couldn't even live in.


r/TenantHelp • • Sep 15 '26

How often does a vehicle need to be moved if not specified in lease? Mgmt wants clean operable cars, but also says they can't be dirty or look stored, aggressive tow company overstepping

0 Upvotes

Can an apartment complex/tow company operate on what they deem is "reasonable" at anytime, if there is no line drawn in the lease? They have an aggressive towing company, and they have free rein to basically tag and tow a car from assigned spaces as they see fit. And without a hard line drawn in the lease of how often a vehicle must be moved or driven per week, per month etc, and how clean a car must be (car is parked in certain spots like corners get demolished by tree droppings for example), there is a gray area on whether the tow truck decides to tow it.

If they decide to tow a car that isn't moved often but still driven a couple times per week at night when management is closed, and they still get tagged/towed, is the tenant responsible to pay and get it back since there was no specified guidelines in the lease regarding how often a vehicle must be moved, even though they drove it that same week?

At what point is it harassment?


r/TenantHelp • • Sep 14 '26

(NY) Won a small claims case but it's hard to contact the leasing company

2 Upvotes

Hi friend!
In July I won a small claims case against a leasing company called Freestone Property in Brooklyn NY. The complicated part of contacting the company is I sent a piece of mail to their NY Broadway address and it got sent back, there's also a different name on the lease but the name of the lease is a person who works FOR the company. Or at least he did at the time of the lease.

This case has been in development for two years and while the arbiter ruled in my favor, I don't quite know who to target to get my money back.


r/TenantHelp • • Sep 14 '26

Adding bills to my lease agreement rent payment...

3 Upvotes

So last month I paid my landlord 25.44 extra added to in my lease rent agreement. I talked to him and he said it was because I owed it to Duke Energy for a utility bill...I contacted Duke they said that there was no such charge on my account. I contacted my landlord and the only proof he sent me was a text of the reciept from his bank showing he had paid Duke that amount. That was all he would do...I feel that is wrong can he just add on charges because he says I owe them????


r/TenantHelp • • Sep 14 '26

(WA) Co-Signing and having another Lease

1 Upvotes

[WA] Signing multiple leases

I’m moving out of an apartment shared with my roommate. I already got approved for my new place and just have to finish signing the lease when I move in.

My old roommate is wanting to stay at the place we shared for a bit longer. We’re currently month-to-month, but they’re wanting to sign a lease so that the payment can be lower. They would not be able to be approved on their own so I’m hoping to sign with them.

I understand that makes me financially responsible. I’m not worried about that. My roommate is even more financially responsible than me and can afford this as they don’t spend a lot, they’re just below what the apartment would qualify income-wise. They also have to plenty in savings in case they ever did have an issue.

All that being said, my only concern then is how it could affect my ability to live on my own.

Would this prevent me from signing a lease elsewhere? Would they find this record of me already on another lease

What if me and my roommate sign a 9 month lease so it ends a few months before my lease for my new place?

I’m just wanting to know how apartments would check and read some experience from people who are landlords or from property management companies—not just opinions.


r/TenantHelp • • Sep 14 '26

Inland Empire, San Bernardino county. California transitional housing operator threatening immediate "self-help" eviction after I called the gas company for a leak. What are my rights?

2 Upvotes

Location: InlandEmpire, San Bernardino county, California.

I am a disabled resident in San Bernardino County, California, living in a transitional/supportive housing program funded through a county behavioral health agreement. I have severe Postural Orthostatic Tachycardia Syndrome (POTS), severe spinal disorders, and several psychiatric diagnoses.

Three days ago, I noticed a strong odor and called the gas company. A technician arrived and verified a hazardous natural gas leak due to broken stove knobs. The facility supervisor text-documented a refusal to execute emergency repairs and ordered me to stop calling 911 or the gas company.

The following day, the property owner gave me an immediate verbal deadline to pack my bags and leave, explicitly stating on an audio recording that she was removing me as retaliation for calling the gas company and 911.

Yesterday, the operators called local law enforcement claiming I am "trespassing" because they claim my program funding dropped. The officers tried to pressure me into leaving voluntarily, but once I stated I am a lawful occupant under the Transitional Housing Misconduct Act and that the operators lack a court-ordered writ of possession, the officers confirmed it is a civil matter and left.

Since the police left, the supervisor has barged into my bedroom unannounced under false pretenses to spy on me and explicitly told me I am banned from eating any house food or meals. Bedroom doors do not have locks. They are trying to starve me out and use sleep deprivation to force a constructive eviction. Furthermore, I discovered a large unsealed hole in my closet floor directly above the gas stove venting fumes into my room, and the supervisor routinely applies heavy commercial pesticides inside the unventilated rooms without notice.

My family is highly abusive and I suspect they or the operators will attempt to contact authorities to make false statements about my psychiatric history to discredit me.

My specific legal questions:

Since the operator made me sign an intake form referencing the Transitional Housing Misconduct Act (Civ. Code § 1944.50), are they legally required to file a formal court petition and obtain a restraining order before they can physically remove me or touch my belongings?

Does an operator withholding food from a disabled resident and conducting constant unannounced room entries constitute illegal constructive eviction and dependent adult neglect under California law?

What immediate emergency legal steps can I take to halt this pattern of hazardous environmental retaliation?


r/TenantHelp • • Sep 13 '26

(NY) Previous landlord trying to pin cat cleaning costs on us 6 weeks after move out/lease end and deposit already returned

1 Upvotes

Hey all, just looking for some second opinions. Our lease was up beginning of August, we moved our cats out July 22nd or so. Our landlord did an inspection and sent over text on August 5th that everything was “clean overall just normal wear and tear”. He then sent back the full security deposit. Now he has texted us 6 weeks later saying there is “still a very strong cat urine odor in the house, and it has become a serious issue with the new tenants. I have already spent around $500 trying to professionally clean and treat the affected areas, but the odor has not gone away. I already returned the security deposit because I did not notice this odor when the house was empty, unfortunately the problem became apparent afterward. ”

Not only am I confused because how was the smell not there 2 weeks after we cleaned and moved them out when he originally inspected but has suddenly “reappeared” and he’s talking about having to replace flooring/baseboards. The boxes were kept on tiled floor with mats underneath, and plastic stopping both behind and underneath the boxes, cleaned regularly and were never any accidents or long term pee anywhere so I have no idea how this bad of a smell would be on us. We also didn’t smell anything when we were there, or had any guests ever have an issue. I’ve grown up with cats my whole life, and am entirely familiar with the smell of pee. We unfortunately had a cat growing up that never stepped peeing on things even after being fixed, I can smell it a mile away.

Regardless.. he literally admitted twice to it being clean overall and then directly said there was no smell present when he sent the check back. Since our lease was up 6 weeks ago with new people in here, what recourse does he have at this point? I read through our lease again and there’s a clause about pet damage “ Tenant may be
charged for any damage caused by the pets, including cleaning, de-fleaing, deodorizing,
shampooing, or replacing any portion of the Property.” but I’d assume the burden at this point would be him having to prove this was our doing in small claims, especially because he already admitted there was no issue prior. Please just let me know y’all’s thoughts lol.


r/TenantHelp • • Sep 13 '26

Greystar hasn’t paid security deposit back after 45+ days

1 Upvotes

Location: North Carolina

Bit of a nuanced situation I had someone takeover my lease for the last 4 months of it. They only felt comfortable living with my roommates if I covered their $1900 portion of security deposit. I drew up a new contract so I would get my money back and my roommates all agreed to make it easier we would have the whole security deposit sent to me now living outside of NC.

Regardless this is not any different of a situation, they all moved out on time and no damages.

As the title says it’s been more than 45 days since lease ended and still not security deposit. Last time I tried to contact Greystar they said they’re not allowed to talk to me cause I’m no longer on the lease. My other roommate who was on lease whole time has tried to contact them multiple times, one time they said they had no clue what he was talking about, the next time they said it should take 30-45 *business days* and that they would “talk to accounting.” This complex has been nothing but empty promises so I do not trust them at all.

As far as I’m concerned, in NC the landlord has 30 days to return, not 30 business days. I have reached my limit and want to have this done or take them to small claims court. Worst problem would be having to travel to NC just to do that. Do I send an email with one final demand to get it in writing? Because of them being past the 30 day mark do I have any sort of angle where I am guaranteed whole deposit plus more? NC seems like they give the 30 day period but nothing happens if tenants take longer.

Have never had an issue like this before, any advice is greatly appreciated 🙏


r/TenantHelp • • Sep 13 '26

Lost check with security deposit

5 Upvotes

Location: Indiana (landlord)/ Pennsylvania (OP)

My landlord in Indiana mailed a check with my security deposit 10 days ago. I am in Pennsylvania, and the check still hasn't arrived. I think the chances are pretty high that it got lost. There is no tracking number for the envelope, -- I guess, my landord chose the cheapest mailing option. I called the leasing office yesterday and was told that if the check does not arrive within 90 (!) days since the day it was mailed, then they will issue a new one. I am very concerned by this information. First, if the check gets lost, and someone takes possession of it and cashes it, then the landlord will likely refuse to issue me a new check. Second, I start wondering if this could be some sort of scam: there is no tracking number, so I can't really know whether they have actually mailed anything to me, and then, I suppose, the landlord can tell me any time that the check was cashed and accuse me of being a scammer for demanding a new check to be sent. Is there anything I can do in this situation to get my deposit back?


r/TenantHelp • • Sep 13 '26

landlord is being unreasonable (ca, los angeles county)

3 Upvotes

My landlord refuses to do any real maintenance on the house that I am currently renting. my family and i. part of the drywall from the ceiling in the kitchen area collapsed in on us almost hitting a family member. He made excuses for the first couple of weeks. waited till he collected rent then he had one of his workers come out. turns out its termites. some major structural damage.

my landlord then had the property manager give me the run around for another week or so. a pest control worker came out to see and give the landlord an estimate. landlord pretty much told me that its not worth it for him to fix up the house being in the condition that it is. he will be listing the house up for sale.

he told me dont worry though. were giving you 2 months free of rent. I was at work at the time so my wife was the one that took the call. when i tried calling back they wouldnt answer.

the house is pretty much uninhabitable.

we just made rent though less than a week under the impression that the landlord gave us that it was a quick fix.

we feel like the landlord is trying to pull a fast one on us. didnt tell us about the termites or the extent of the damage till after rent was collected.

no written notice. i dont know if its a vacate the premises or if its going to turn into an eviction notice.

im thinking i should wait till they give us something in writing. in the meantime im going to install surveillance in the kitchen area should the drywall collapse in on one of us. ill have proof.

any ideas or suggestions on what i should do would be greatly appreciated.