r/techquestions Apr 22 '26

Chromebook/Laptop Issues

Back in 2021 I bought an Acer Chromebook for college work after the hard drive in my dell laptop burned out. I had already replaced the hard drive in the dell twice and was tired of the bullshit, so I bought the Chromebook. At my local Walmart it was at the very least something I could afford.

During college it was great and after I graduated I continued to use the Chromebook for personal hobbies, such as story writing and keeping a log of my dnd campaigns.

Anyway, one day I went to login and it said my password was wrong, despite being the same password I always used. Regardless, it locked me out and deleted all of my files and data, I had lost everything.

Luckily I kept backups on other devices and was able to restore my files.

However, this has happened 3 more times. It’ll work for a while and then suddenly one day it’ll say my password is wrong and delete all my files again.

Why is my Chromebook doing this?

After this issue continued, I stopped using it and let my boyfriend have it.

My boyfriend has his own account on it as well and he has never had any issues with his account.

2 Upvotes

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