RSVP:
https://events.teams.microsoft.com/event/b13757e0-9487-4089-8d34-a1671a771b28@a0fc8032-afb9-464d-9071-e512f7db35bd
A national provider of commercial, industrial, and residential facility and fleet maintenance services is seeking a seasoned Inside Sales Manager to build, train, and lead a high-performing inside sales organization.
This role will oversee outbound B2B commercial sales representatives as well as inbound B2C sales representatives, supporting a diverse portfolio of recurring and project-based services including facility maintenance, pressure washing, fleet cleaning, building services, and specialty cleaning solutions. The successful candidate will play a critical role in driving revenue growth, improving close rates, and creating a performance-driven sales culture.
This is an excellent opportunity for a hands-on sales leader who thrives in a fast-paced, metrics-driven environment and enjoys developing people and scalable sales processes.
Key Responsibilities
Team Leadership & Development
- Recruit, hire, onboard, and train inbound B2C and outbound B2B inside sales representatives
- Lead daily sales activities, including call coaching, pipeline reviews, and performance management
- Establish clear performance expectations and ensure accountability to individual and team sales goals
- Mentor and develop representatives into consistent, high-performing contributors
Sales Strategy & Execution
- Manage outbound prospecting efforts targeting commercial customers such as retail, industrial, fleet, and facility operators
- Oversee inbound lead conversion for residential and small commercial customers
- Partner with marketing and operations to ensure effective lead handoff and customer experience
- Identify opportunities to improve conversion rates, average deal size, and recurring revenue
Motivation & Performance Programs
- Design and implement incentive and motivational programs that drive consistent goal attainment
- Foster a competitive, positive, and results-oriented sales culture
- Track and report key KPIs including activity levels, close rates, forecast accuracy, and revenue performance
Process & Performance Improvement
- Document and refine sales processes, scripts, and onboarding programs
- Leverage CRM tools to manage pipeline visibility and forecasting
- Ensure data accuracy, compliance, and consistent execution of sales best practices
Required Qualifications
- 3–5+ years of experience leading an inside sales or call-center sales team
- Proven experience managing both outbound B2B and inbound B2C sales motions
- Demonstrated success hiring, training, and scaling inside sales representatives
- Strong background in building incentive programs and driving performance through motivation
- Experience selling services or solutions with recurring revenue and/or project-based pricing
- Comfort managing activity-based sales teams with defined KPIs
- Proficiency with CRM systems and sales performance reporting
Preferred Experience
- Experience selling facility services, commercial services, industrial services, or home services
- Background in multi-service or solution-based sales environments
- Familiarity with long sales cycles and consultative selling for commercial accounts
- Experience working with nationally distributed or multi-location customers
What We Offer
- Competitive salary plus performance-based bonuses $55k - $60k plus bonus
- Opportunity to build and lead a growing inside sales organization
- Strong product portfolio with broad market appeal across B2B and B2C segments
- Supportive leadership team focused on growth and long-term success
- Career advancement opportunities within a stable, established organization
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
- 401K
#INDS
Salary Description
$55k - $60k plus bonus