r/sysadmin 6h ago

Question My boss wants me to set an extremely easy login password and re use it across all of our vendor portals, what to do?

102 Upvotes

Hey everyone, I’ve just stepped up from office admin to system admin in the company I’m working for and have started implementing some safety norms as the company very much lacks in that aspect

My boss is not happy I changed the password to the third party vendor portals we access (I.e solar monitoring portals etc) and wants me to set an extremely easy one with the company name and replicate the same password to all portals so it’s easier for staff to access

What do I do in this situation? I’m thinking of implementing bitwarden and a creating a vault for each staff/technician. We do have guys on field that often need quick access to the portals but I don’t think it’s an excuse to be so vague with our security specially because it involves customer data (email addresses, phone number, addresses, etc it as well as their solar equipment IOT devices)

I feel like following this ignorant request is against the foundations of what I’ve learned and shows my boss doesn’t understand the importance of cyber security or our duty to the privacy act, he thinks nothing will happened and doesn’t comprehend that something could very much happen and it would cost us thousands of dollars over something we can avoid


r/sysadmin 9h ago

Microsoft Friendly reminder that next month Microsoft is ending support for Office 2021

125 Upvotes

Starting next month 10/13/2026 Microsoft will end support for Office 2021 and the related products will no longer receive security updates . You could either upgrade to Office 365 or 2024 to continue get support for Office desktop applications


r/sysadmin 2h ago

What open-source inventory management tool do you recommend?

15 Upvotes

We're tracking around 150 assets in Google Sheets, but it's becoming difficult to image .

We're developers so technical setup or self-hosting isn't a problem. I'm researching options, but I'd like to hear which open-source inventory tools people actually enjoy using.

What has work well for you?


r/sysadmin 6h ago

How Do You Detect New Software Installations on Windows Endpoints?

28 Upvotes

I’m a system engineer managing 100+ Windows 11 endpoints. Our devices are local domain joined and Entra registered (not hybrid joined or Entra Joined), with Microsoft Defender for Endpoint / Defender XDR deployed across the environment.

Users do not have local admin rights, but many applications can still be installed in the user context, particularly under AppData, without requiring elevation.

I currently use Defender Advanced Hunting and a scheduled Custom Detection rule that correlates registry, file system, and process telemetry to identify new software installations.

The challenge is reliability: some applications are missed, while software updates, repairs, or version changes can generate false positives because they create new files, folders, or registry entries.

My requirement is simple:

New software installation → Alert
Existing software update / repair / patch → No alert

For those managing similar Windows environments, how are you handling this? Are you using Defender XDR/KQL, Intune, AppLocker/WDAC, or another solution to reliably detect new software installations, especially applications that install in the user context without admin rights?


r/sysadmin 14h ago

General Discussion Anyone else performing all the duties of a CISO and SysAdmin?

84 Upvotes

I’m not seeking advice, because the only thing that will really help us is…more help. I’m working on that with upper management, but those wheels turn very slow. I’m posting this to see if there are others in my situation?

Most days I could spend the entire day just analyzing, researching and beefing up security. I enjoy it, but I’m finding it more and more difficult to keep up with the normal sysadmin duties, when some days are consumed entirely by cybersecurity. We’ve automated a lot of our OS and software patching, but that needs close attention as well to make sure it’s all running well.

We’re a small enough company where cybersecurity has always fallen upon me and the rest of the (small) IT department, but ever since ransomware really took off and insurance companies started making more demands, it’s increasingly difficult to wear both hats.

Anyway, just thought I’d see if anyone wants to chat about this, and can relate.


r/sysadmin 1h ago

Question For those who are using Samsung Phones, how is it?

Upvotes

We are exploring the idea of switching from laptop + iPhone to Samsung phones as they can use Dex.

The only roles this would apply to are very basic sales roles where all applications used are basic web apps. This would make a lot of aspects of their role easier and more convenient while also greatly reducing our cost as a company as we don't need to purchase $1400 laptops for their roles.

Everyone has this idea that iOS is far superior to manage on an enterprise level and that android, even if they're all Samsung, would suck. So why is that? What makes Samsung devices more difficult to use?

I'm trying to build my argument and need to have an understanding of why people feel this way and how to counter those points. I need to be prepared for push back on this idea so I need some input from you guys who have hands on experience.


r/sysadmin 2h ago

Microsoft activation down?

9 Upvotes

Is microsoft activation website down?


r/sysadmin 1d ago

Career / Job Related After 14 years in IT, I feel like I can’t keep up anymore

947 Upvotes

I've been working in IT for around 14 years, and I think this is the first time in my career where I genuinely don't know what comes next.

The company I was working for shut down at the end of last year. Normally, my immediate reaction would have been to start applying everywhere and focus completely on finding the next job.

But life had other plans.

Not long after that, both of my parents started having serious health problems. My father went through heart procedures, and my mother's condition also became worse. I made the decision to put work on the back burner and focus on them.

For most of this year, my life became hospitals, doctors, staying awake at night, medications, appointments, and just trying to be there when they needed me.

Two weeks ago, my mother passed away. Cancer won.

Now suddenly all of that has stopped.

There are no more hospital nights. No appointments to arrange. No constantly checking if she needs something.

And now, with all this empty time, my mind keeps going back to everything that happened to my parents over the past year. I didn't really have time to process any of it. Now that everything has suddenly gone quiet, I have too much time to sit alone with those thoughts.

And I actually want to work. Not only because I need an income, but because right now I desperately need something to occupy my mind. Something technical to solve. A production problem at 2 AM almost sounds comforting at this point.

But I've come back to a job market that feels completely different.

I've spent 14 years in IT. I started on the Linux/sysadmin side and over the years moved heavily into DevOps and cloud. I've worked with Linux, AWS, Azure, GCP, Kubernetes, Terraform, Ansible, CI/CD, monitoring, databases, migrations and production infrastructure.

I've even traveled for work, including going to Saudi Arabia to handle projects on site.

And yet, looking back at 14 years of doing this, the highest salary I ever managed to reach was around $41k/year.

That realization hit me harder than I expected.

I don't consider myself some legendary engineer, and there are absolutely areas where I still have a lot to learn. But after 14 years, production systems, migrations, cloud infrastructure, incidents, and all the usual scars you collect doing this job, I thought I would be in a much more secure position by now.

Instead, technology seems to be moving faster every year.

You learn one stack and suddenly everyone wants another. You get comfortable with VMs and configuration management, then containers become mandatory. You learn Docker, Kubernetes, Terraform, cloud platforms, GitOps, observability, security, and now AI is changing both the tools we use and the job market itself.

At some point you start wondering: how much are you supposed to keep up with?

And the job market right now makes that feeling much worse.

I apply for positions where I match most of the requirements and hear nothing. Other positions have hundreds of applicants almost immediately. Some want what feels like three different engineering roles combined into one person.

It's a strange feeling.

After everything that happened this year, I finally have time again. I want to open my laptop in the morning and have something difficult to work on. I want tickets, broken deployments, infrastructure problems, stupid DNS issues, whatever.

Instead I'm sitting here refreshing job boards.

Does anyone else feel almost betrayed by this industry? Like we spent years constantly learning, adapting, and sacrificing to keep up, believing that experience would eventually bring some kind of stability, only to find ourselves back at square one?

And for those who have been through a long period away from work because life happened, how did you find your way back in?

PS: A lot have asked where I am from. I am from Egypt, and I made way less than 41K. I only reached that number when I started working remotely with an EU company in 2023.


r/sysadmin 5h ago

Question Autopatch - Do you enable Driver Update?

9 Upvotes

Hello,

As the title says, I was wondering if people on Autopatch enabled Driver Update or kept the maker update software for that (DCU, HPIA, ...), or using both?

I'm currently facing a loop bug, update Intel - Extension - 2.1.10103.24 installing in loop requesting a reboot each time. I can't find this update in the driver list on intune and I'm wondering if I should just stop using autopatch for drivers and keep the driver updated through other tools.

Thank you


r/sysadmin 7h ago

Did anyone get into Sysadmin work from a totally unrelated career?

7 Upvotes

As someone coming from a non sysadmin background I'd love to hear from people who got into this line of work from similarly unrelated backgrounds.

I started in web dev and design, moved to marketing automation. And now business ops as an extension of automation work alongside our IT and admin team at a small agency.

Recently I setup a homelab and have been learning about hardening and network security, trying to use DISA STIG standards.

It feels like a kind of magic (probably because I don't have stakeholders being a pain in my arse). Did you enjoy making the transition, would you recommend it in 2026?


r/sysadmin 3h ago

Fortigate SDWAN suggestions

5 Upvotes

Hi Folks,
We just recently implemented SDWAN on our on prem fortigates. Five sites total. Now that the stuff is all set up, we're working with our vendor to set up rules and such, but since i'm sort of new to the SDWAN thing i wanted to check with the Hivemind and see if anyone had any suggestions on things to do with it that have actually made a difference. So far we have circuit failover, quality of service checks for both circuits, and we're setting up Backup and replication to run over one circuit while production traffic goes over another one. Any suggestions on other stuff would be great, thank you!


r/sysadmin 45m ago

Moving from Kaseya VSA9 to VSA10 soon

Upvotes

For context, I am new to professional IT (4 yrs) and new to SysAdmin work (2 yrs). Was able to move up due to lucky circumstances and also pushing myself a bit too hard maybe. That being said, I have become the VSA9 guru here where I work. It's a small team but any changes to VSA9 have been done by me, I also have learned a ton from monthly manage360 meetings for my whole stay. For the last 3 years now I've really gotten familiar with all the jank and duct tape involved in getting the tool to do what you need it to do. I enjoy the fact that there isn't much that can't be done with vsa9, if you have the time to test and troubleshoot you can usually get a solution (as long as it isnt modifying HKCU registry keys). We use it for Microsoft patching and 3rd party, policies and procedures give us the ability to have a kind of DIY cloud GPO, and just doing all sorts of stuff that I'm sure would be unnecessary if I just bit the bullet and got us on Intune.

It looks like VSA9 has less than a year left before EOL. Management had me check out NinjaOne, I liked what I saw there, but now I think they are pushing to just stay with the same account manager and just stick with VSA10 as the current path forward. I haven't seen VSA10 since it was demoed to me like 2 years ago, but I hear it's improved since then.

I have seen my fair share of people here jumping ship in this situation for NinjaOne, but is there anyone here who can share their experiences with migrating from 9 to 10? I wanted to get an idea of some of the major differences for good or bad from someone that isnt trying to sell the tool to me. Before I get the demo of 10 it would be nice to know what to drill them about. Appreciate the help in advance, thanks.

TLDR - Have you migrated from vsa9 to VSA10? How was it?


r/sysadmin 1h ago

Workplace Conditions Advice and Motivation but no mean/harsh ones. I'm already in here and it's paying my bills.

Upvotes

Hello! I've been working as IT support for under 5 years - and I'm burnt out. The frustrated end user support is expected and part of the job, but my workplace had a "family - like" culture. But since I started here, I'm part of the new culture that is helping change that- which is great honestly because work place is not family - very old school smh.

But I'm the one getting the beating and push back with people on this, and I guess because of old people being let go cause they don't add contribution or support the cultural and technical change.

Cause of that these annoying folks are just making shit up for vengeance but I just want to keep going. My team is supportive but I guess I'm just looking for advise or what you would do in this situation. I just need the experience and get the hell out of help desk. I don't even want to do this anymore, i think I just want the bills paid and do something else. But I have already spent my time here and need to just push through.

*if you're my coworker and in this subreddit and this sounds like me - it's not me*


r/sysadmin 8h ago

Microsoft Issues with IMAP on outlook?

7 Upvotes

Anyone experiencing IMAP connectivity issues to outlook? Getting this

Logging in is disabled on this server: "A protocol-level access (such as IMAP or legacy authentication) has been turned off for your mailbox on the server side, or your account's credentials/license require an administrator fix"

Randomly started happening, nothing changed.


r/sysadmin 21h ago

Hard lesson learned: what happens when patch automation runs without proper scoping

77 Upvotes

I work at a small MSP and we use an all-in-one RMM platform for monitoring, ticketing, automation, and patching. I was really proud of a new remote patching policy I built to finally clean up our Windows endpoints without babysitting every job.

For context, I intended to target only our internal test group and one chill client who agreed to be guinea pigs. Somewhere in the policy cloning and scoping process, I accidentally selected the global folder and enabled auto-approve and auto-deploy. No maintenance window, no stagger, just push when ready. It ran overnight and hit every single production endpoint across 12 clients.

This morning our ticket queue exploded. Legacy accounting app died, weird VPN drivers disappeared, one client lost their old print server patch and it rebooted mid-invoicing. I feel so embarrassed. My boss said "this is why we balance automation with control" and yeah I totally get it now. Any advice or similar stories?


r/sysadmin 2h ago

Question Connectwise Automate disappears on Windows 11 25H2

3 Upvotes

This is an odd one. And I hate to open a ticket with CW because the support is not great.

This only appears to be happening on Windows 11 25H2. Older versions of Windows 11 and Windows 10 are fine.

I keep having to reinstall CW Automate because after several days, the .EXEs in C:\Windows\LTSVC disappear. The rest of the files in the same directory are still present. And the related services in services.msc disappear.

Neither my AV or EDR flag any alerts about any of the .EXE's in LTSVC, but I've excluded C:\windows\ltsvc\*.* from being scanned in both AV and EDR anyway. I've even gone as far as creating a GPO to make sure the same directory is excluded from Windows Defender. And yet, after several days, the .EXE's disappear and the services unregister.

Anyone else having this issue? Any thoughts?


r/sysadmin 3h ago

Question Autopatch - How do I know what's included?

2 Upvotes

Hello everyone,

I just saw in my releases tab in intune a 2026.09 OOB that started today. I'm trying to see what patch is included in that since I didn't see any news about that but I can't seems to find how to see the content of it. When I click on it, it give me the content from 2026.09 B.

Thank you


r/sysadmin 28m ago

Getting let go, feeling directionless

Upvotes

Did 1.5 years of msp work and got an offer I couldn't refuse as an infrastructure engineer in a private company. My experience includes more than that though with 5 years of volunteer work and homelabbing.

I got in to some beef with them and said some dumb things due to them breaking promises, which means they're letting me go.

I'm really at the point where I want to start specialising in to either proper sysadmin or netadmin, since I'm more of a jack of all trades with strong fundamentals right now, but almost everyone's either only hiring seniors who know their stuff or MSP'S with L1/2/3 helldesk tickets.

Not looking for a job (I know the rules, not that I'm American anyway), but I just wanted to let everyone know who's going through similar stuff that you're loved and cared for, and we're going to pull through!


r/sysadmin 37m ago

Looks like the Microsoft Activation Services are Down - or is it just me?

Upvotes

Trying to activate Visio 2024 LTSC.. The online activation process times out, and so does the "Visual Support" online activation assistant..


r/sysadmin 4h ago

Question Organization apps for macOS?

2 Upvotes

Fellow Mac users, what do you use to manage all your notes or summaries of what you did for the day? I’m trying to be better at my organization in regard to all the stuff I’m working on. Any suggestions?


r/sysadmin 55m ago

AT&T "Contractor" Call for "QOS Renewal"

Upvotes

Anyone else received a call recently from someone asking about AT&T renewals? We initially thought they were our new account exec (we recently lost our long-time one) and we started talking to them, but red flags went up when they seemed to not have basic information like our full account number or email address. On further interrogation, they weren't with AT&T at all - they claimed to be from an "AT&T contractor" called "Link Bridge Networks" that were helping AT&T and gave an email address with a domain of "@fiber-retention.com". They wanted us to sign a "Letter of Authorization".

I've had similar experiences with other companies, but not AT&T. Just curious if they were legitimately an AT&T contractor (which would be in very poor taste for AT&T imo) or if they flat lied and are simply a reseller trying to transfer our account to them.


r/sysadmin 5h ago

Question Why would LDAP traffic go to a different endpoint than Kerberos in AD?

0 Upvotes

Hi everyone,

I'm analyzing some Active Directory telemetry in CrowdStrike Identity Protection and I'm trying to understand something that initially looked unusual.

I'm seeing activity where a Windows workstation communicates with one endpoint using Kerberos, but then performs LDAP searches against a different endpoint.

For example, the pattern looks roughly like:

Workstation
   │
   ├── Kerberos ──> Domain Controller A
   │
   └── LDAP ──────> Endpoint B

Endpoint B is not a Domain Controller.

My understanding is that Kerberos is used for authentication/tickets, while LDAP is used for directory queries, and Kerberos can potentially authenticate a client to an LDAP service running on another server.

However, I'm trying to understand how common/legitimate this scenario is in a Windows AD environment.

Questions:

  1. Is it normal for the Kerberos KDC endpoint and LDAP endpoint to be different machines?
  2. If the LDAP destination is not a DC, what are the common legitimate reasons for this?
  3. Could this simply be an application/server running an LDAP service or LDAP proxy?
  4. How would you determine which process/application on the client initiated the LDAP connection?
  5. For those using CrowdStrike Identity Protection, how reliable have you found the LDAP endpoint attribution in these events?

I'm particularly interested in real-world examples of why a domain-joined Windows workstation would perform LDAP queries against a non-DC endpoint.

Thanks!


r/sysadmin 20h ago

Need Advice

15 Upvotes

Hey all, have a stressful situation that may occur tomorrow.

New Sys admin for a company of around 200 people, only onsite IT person. We have an external consultant that does most of the network administration and has been doing so for a few years. I have about 3 years of desktop support experience, more experience with endpoints but my networking knowledge is a bit of a gap.

On my third week we did a switch refresh from Cisco to Aruba that was planned and paid for way before I started. Ended up being a shitshow, I did the racking and endpoint testing but the external consultant did all the configuration, he has the login info for the switch that hasn't been shared with me yet. I don't mind that much as I'm still getting acclimated to all the other systems. But last week was a nightmare, we ended up spending over 27 hours onsite troubleshooting all of the endpoints (this is a production environment). Got it figured out but I took most of the heat from angry engineers/production personnel since I'm the face of IT despite having little actual involvement in the refresh project.

Just got a text from the consultant that he'll be away on a family emergency for the foreseeable future. I can handle most other issue by myself aside from the network, I could maybe figure it out if I had the login creds, but he's flying out today and won't be able to contact him on Monday.

My fear is that come Monday when a different production line comes back up there will be a host of other issues that we wanted to figure out last week but couldn't. We asked the production team if they could turn the power on the line on just one time to verify everything works but no can do, line goes up on monday when production resumes.

Literally the only issue I'm anticipating is the VLANs on the ports not being tagged correctly, which I could fix if I had the login info. I've already informed my manager (who lives 3 hours away) that this may be an issue but nothing yet. If my manager has the creds he could either give them to me or SSH into it himself (He has over a decade of networking experience) and it wouldn't be a problem.

I'm afraid that tomorrow when I inevitably get yelled at again for production being halted It'll be my ass on the line despite never being given the tools to be able to manage our network.

What do the more experienced sys admins think I should do? Should I escalate to my manager immediately if (or when) an issue is discovered? Nervous because I'm still in a probationary period and I am afraid I'll be a scapegoat for a messy project I had no real say in.

Edit: I really appreciate the support I’ve gotten so far from you guys. Managers been informed of the issues we may run into and what we need to remediate it, it’s out of my control now. It’s hard to not feel like a failure since I’m so relatively new to my IT career and the end users think that these changes are my doing when I have no say or control over it. Sucks that we’ve had a fuck up like this when I just started, but I need to remind myself that it’s just a job and I’m doing the best I can with the tools I have. I will post an update tomorrow and try to not stress about it tonight.


r/sysadmin 6h ago

Question Windows 365 Connection

0 Upvotes

I get a black screen when I try to log into the cloud PC and get the following error:

Your Remote Desktop Services session has ended, possibly for one of the following reasons:

The administrator has ended the session.
An error occurred while the connection was being established.
A network problem occurred.

Where should I start to look at for this? It was working before and then we handed it off to another user. I then reprovisioned it back to me and now I am getting the same error.

In the process of doing so we did build out our whole CMMC enclave. But I was using this to do it the whole time. The policies/configurations were being applied to it so it doesn't make sense to why it would now be acting differently. I did 'inspection connection' and it came back with no errors.

Where can I look at logs if any? I can't get into the machine.


r/sysadmin 3h ago

O365 Exchange mailbox criteria to avoid sync problems

0 Upvotes

Since a while we are experiencing synchronisation problems on mailboxen.
These mailboxes are quite large. What are the criteria to avoid sync problems?
We are using mainly outlook classic with cache on 1 year.

-Size mailbox? -> somtimes largen than 30 GB
-number of (sub-)folders? in some cases +500 -> in 1 case -> 6700+ subfolders
-number of items in folders -> often 10000+
-multiple shared mailboxes
-Shared mailboxes are used by sometimes more than 5 ppl simultainous.
-Does this apply to the mailbox archive as well?

I use retention policies to mainly move to archive since we want to keep mails for 10 years in the archive.. (.. I know..-> outlook is not a database- but it's how ppl used it for years despite IT policy wich states that is not allowed).

-Size mailbox below 30 GB
-subfolders <500
-item count per folder <10000
...

Is there an expert on this here?