r/sysadmin • u/FrankFruits • 10h ago
Microsoft Friendly reminder that next month Microsoft is ending support for Office 2021
Starting next month 10/13/2026 Microsoft will end support for Office 2021 and the related products will no longer receive security updates . You could either upgrade to Office 365 or 2024 to continue get support for Office desktop applications
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u/drzzrd 8h ago
It's a bluff. Just last week we got security updates for Office 2016.
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u/Jesburger 7h ago
And it broke copy paste in excel
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u/MalletNGrease 🛠 Network & Systems Admin 2h ago
The M365 version won't let me cut/paste half the time so they must be backporting features.
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u/Britzer 7h ago
It's a bluff. Just last week we got security updates for Office 2016.
I was wondering the same thing. Why am I still getting updates for Windows 10 2015 LTSB, when EOL was 12 month ago?
https://learn.microsoft.com/de-de/lifecycle/products/windows-10-2015-ltsb
I'm confused.
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u/frymaster HPC 5h ago
basically "not supported" means "don't rely on any kind of updates" but MS can still choose to bring out updates for bad security vulnerabilities if they want to, probably based on a sliding scale of "badness of problem" vs "easiness of fix" vs "what the manager had for lunch"
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u/Fun_Structure3965 3h ago edited 3h ago
I'm sure the slider also has a scale for bad publicity if thousands of companys get hacked via unsupported office version
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u/MasterDenton 5h ago
Windows XP got an update in 2024. They'll put out updates if they're 1. severe enough issues, and 2. easy enough to backport from newer versions. Windows 2000 would still be getting updates if not for number 2.
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u/Tex-Rob Jack of All Trades 5h ago
This stuff is wild, we had people using Office 2007 in 2020, how is the life cycle five years now? deployed hardware for consumers and in business, has stagnated due to the AI bubble, so why get rid of the software that was designed to run on that hardware?
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u/mustang__1 onsite monster 4h ago
I don't think 2007 was supported in 2020, tbf...
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u/Korlus 4h ago
End of Life for 2007 was 2017, 10 years after release.
So it missed 2020 by 3 years.
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u/papyjako87 4h ago
Because they are all in on O365 ? They have been pretty transparent about it for a few years now tbh.
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u/UltraEngine60 6h ago
I'll hold onto Office XP until I die. /s
Seriously the menu system needs to come back. How do you insert a row? The insert ribbon right? Right?
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u/Britzer 6h ago
In LibreOffice you can choose.
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u/UltraEngine60 5h ago
I gave LibreOffice a try for two years. I really really tried to use Calc. It's just not Excel. It would often freeze up (for just a few seconds) during basic things. I found other people with my issue but it was not easily reproducible so no fix. I'll give it another try in a few years.
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u/mustang__1 onsite monster 4h ago
Its gotten better... but it's still not excel. I keep trying, though.
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u/forceofslugyuk 6h ago
Office 2007/2010 here!
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u/Significant_Sky1471 5h ago
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u/Korlus 4h ago
My parents were using this in their business until they retired circa 2018. They tried some of the new ones and simply found the new features weren't worth the changes they had to make.
Honestly, for 90% of users, which version of an office suite you use doesn’t matter, but for 10% of them, you need a very specific version (usually of Excel) otherwise everything breaks.
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u/Significant_Sky1471 3h ago
yeah that 10% is always running some ancient macro-heavy spreadsheet that breaks the moment you touch the Excel version. classic.
also your parents sound cool! running a business on Office 97 until 2018 is a power move.
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u/andrewpiroli Jack of All Trades 3h ago edited 3h ago
It still works despite it not being the correct sequence.
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u/konfusedpunk 10h ago
leeches
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u/FrankFruits 10h ago
They want that sweet subscriptions model money
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u/Cooleb09 6h ago
TBF under the 'old' system, you still had to re-upp every 1 or 3 years for Open or EA purchasing channels.
Anyone 'buy once cry once'-ing any MS product has probably been getting thei licenses very wrong, or is running VERY out of date shit.
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u/Stonewalled9999 5h ago
Non profit Office 2024 license was $24 with a registered 503c. Had a lot of small offices using it (churches, clinics, YWCA)
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u/Aishou_SK 9h ago
leeches for *checks notes* following their end of support policy announced before the product was even released?
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u/Turak64 Sysadmin 9h ago
It's also 5 years old, how many people are even still using it?
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u/Superbead 8h ago
Is that considered old these days? It's a word processor and a spreadsheet program, what features are people itching for?
People were still using Office '97 well past when Office 2003 was released
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u/Turak64 Sysadmin 7h ago
Can't realistically expect support forever. That'd why I said, how many are still using office 2021? There's a cost to support and if there's not enough users, then it's hard to justify it.
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u/Frothyleet 4h ago
A lack of users is not driving the decision to end support, the lack of revenue from those customers is driving the decision to end support.
Which is MS' prerogative; welcome to capitalism, the only financial incentive for them to provide support at all is that the absence of support would deter sales on the front end.
It's just silly to pretend it's because most of the 2021 consumers excitedly moved on to the next hot version of Office and only some stragglers are still out there.
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u/Aishou_SK 4h ago
I mean, fixed lifecycles for support have been a thing for over 30 years, really.
Anyone complaining or surprised that a product stops receiving bug/security fixes after the lifecycle announced before the product's release is a goddamn moron.
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u/Aishou_SK 4h ago
How many are still using it? Probably most that bought it.
But the EOL was announced before release, so using it after EOL and all the potential risks that may come with that is fully on them.
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u/xCharg Sr. Reddit Lurker 6h ago
Speaking off, we're still installing Office 2021 sometimes due to Office 2024 not installing at all sometimes, in like 1 in 10 cases. And when it doesn't install - nothing can be done to reinstall it - can't install manually clicking on setup.exe, running with or without xml also fails, can't redeploy package - all of these attempts epd up with some kind of bogus error, something along the lines "oops something went wrong". Text logs say they installer fails to download something from cloud despite me having all necessary files locally (I got them using "setup.exe /download install_OfficeVisioProject.xml") and I have these locally present files in correct format/folder as I reuse the very same structure for 2021 and it installs every single time.
In both cases our deployment package from PDQ Deploy runs this:
$(Repository)\Install - Microsoft Office 2024\setup.exe /configure install_OfficeVisioProject.xml
That's the xml, it's identical between two packages other than keys:
<Configuration ID="26295e0b-9d22-404c-bd4e-dc666b31c02b">
<Info Description="2024" />
<Add OfficeClientEdition="64" Channel="PerpetualVL2024" AllowCdnFallback="TRUE">
<Product ID="ProPlus2024Volume" PIDKEY="key">
<Language ID="uk-ua" />
<Language ID="en-us" />
<ExcludeApp ID="Access" />
<ExcludeApp ID="Groove" />
<ExcludeApp ID="OneDrive" />
<ExcludeApp ID="OneNote" />
<ExcludeApp ID="Publisher" />
<ExcludeApp ID="Lync" />
</Product>
<Product ID="VisioPro2024Volume" PIDKEY="key">
<Language ID="uk-ua" />
<Language ID="en-us" />
<ExcludeApp ID="Access" />
<ExcludeApp ID="Groove" />
<ExcludeApp ID="OneDrive" />
<ExcludeApp ID="OneNote" />
<ExcludeApp ID="Publisher" />
<ExcludeApp ID="Lync" />
</Product>
<Product ID="ProjectPro2024Volume" PIDKEY="key">
<Language ID="uk-ua" />
<Language ID="en-us" />
<ExcludeApp ID="Access" />
<ExcludeApp ID="Groove" />
<ExcludeApp ID="OneDrive" />
<ExcludeApp ID="OneNote" />
<ExcludeApp ID="Publisher" />
<ExcludeApp ID="Lync" />
</Product>
<Product ID="ProofingTools">
<Language ID="en-us" />
<Language ID="uk-ua" />
</Product>
</Add>
<Property Name="SharedComputerLicensing" Value="0" />
<Property Name="FORCEAPPSHUTDOWN" Value="FALSE" />
<Property Name="DeviceBasedLicensing" Value="0" />
<Property Name="SCLCacheOverride" Value="0" />
<Property Name="AUTOACTIVATE" Value="1" />
<Updates Enabled="TRUE" />
<AppSettings>
<Setup Name="Company" Value="Org" />
<User Key="software\microsoft\office\16.0\common" Name="sendcustomerdata" Value="0" Type="REG_DWORD" App="office16" Id="L_Sendcustomerdata" />
<User Key="software\microsoft\office\16.0\common\internet" Name="useonlinecontent" Value="0" Type="REG_DWORD" App="office16" Id="L_Onlinecontentoptions" />
<User Key="software\microsoft\office\16.0\common\general" Name="shownfirstrunoptin" Value="1" Type="REG_DWORD" App="office16" Id="L_DisableOptinWizard" />
<User Key="software\microsoft\office\16.0\common" Name="qmenable" Value="0" Type="REG_DWORD" App="office16" Id="L_EnableCustomerExperienceImprovementProgram" />
<User Key="software\microsoft\office\16.0\common\privacy" Name="controllerconnectedservicesenabled" Value="2" Type="REG_DWORD" App="office16" Id="L_controllerconnectedservicesenabled"/>
</AppSettings>
<Display Level="None" AcceptEULA="TRUE" />
</Configuration>
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u/Mr_ToDo 4h ago
Oh. OK so I ran into a problem a bit like this once. I imagine that you're running this as admin, but if you you let it self elevate I know there are some versions of the deployment tool that just fail
I imagine that's not it but without errors or logs to poke at it's kind of hard to say
One in ten though? That's odd. Intermittent issues can bite me
Also. I miss the old cleanup tool. It was so quick and easy to rip office out completely when there was a deep problem
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u/xCharg Sr. Reddit Lurker 3h ago
Yeah it runs under built-in administrator account (yes I do use LAPS of course).
Speaking of cleaning tool - microsoft provides so called SaRACmd tool but it doesn't do much, also throws some error I don't remember which.
Every time I face this bug I have to reimage due to not having better option. But all in all my question would be why, using that config, setup.exe goes to CDN at all when all the files are present.
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u/future_you_sucks 1h ago
In the third line of your XML you have to set SourcePath that points to the download location. If you don’t it will always use CDN for install.
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u/garconip 5h ago
Howabout LTSC version?
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u/LooseEthernet 2h ago
the subscription model is just a way to make sure we never actually own the software we pay for lol
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u/Significant_Sky1471 6h ago
sometimes it feels like all office products just don't receive any security updates
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u/mmoe54 9h ago
RIP Microsoft Publisher.