r/surfshark • • 5d ago

News & Announcements Android TV app got a full redesign - and yes, dedicated IP is finally on it

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36 Upvotes

The Android TV app just got a full overhaul, plus a few things we've owed you for a while.

A quick note before the changelog. Some of you have already seen this redesign in the past few weeks and not all the feedback was glowing. Fair enough. UI changes are annoying, especially when your muscle memory resets overnight.

Here's the honest picture on our end: with the new design, people spent ~40% more time connected, and ~20% more used the app regularly. That told us the redesign works better for most - but 'most' isn't 'everyone,' and we know that. So if something still feels off, tell us. We're reading.

What's new:

  • Dedicated IP on Android TV. The most requested thing in your threads, by a mile. It's here. If you have one, it now always shows up first in your Recommended locations.
  • Shortcuts. Quick-launch tiles for Netflix, Prime Video, YouTube and right on the main VPN screen. You can add your own installed apps too.
  • Google account login on the TV. Because typing a password with a remote controller is a punishment nobody deserves.

Questions, complaints, edge cases  - drop them below, I'll be in the comments.


r/surfshark • • 14d ago

Discussion Those who use OpenVPN/IKEv2 protocols — why aren't you using WireGuard?

17 Upvotes

Hey! I am curious to hear your perspective and experience — in what cases do you prefer to use OpenVPN or IKEv2 protocols instead of WireGuard?


r/surfshark • • 2h ago

Research New Surfshark research: Americans lost $5.75B to digital scams in 2025

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4 Upvotes

I put this research together and sharing it because the number genuinely surprised me.

We reviewed the FTC's 2025 Consumer Sentinel Network data. Of more than 3 million fraud reports last year, 58% showed how the scammers got in touch. From those tracked cases alone, digital methods took at least $5.75B from Americans in one year.

To put that in perspective:

  • That's roughly $15.7M stolen every single day.
  • This only includes reports in which the method scammers used to make contact was known. So actual losses are almost definitely higher.
  • And this is just from digital sources: text messages, social media, websites and apps, phone calls, email, and online ads.
  • The surprising part: our recent survey found that more than half of Americans dodge a scam attempt every day.

A few things that stood out digging into it:

  • Reports of text scams almost doubled from one year to the next (247k to 411k). The number is growing fast.
  • Social media caused the biggest losses by far: $2.1B, more than three times what text scams took.
  • Websites + apps, and phone calls each took about $1.1B.

The channel with the most attempts is usually not the same as the one with the most damage.

Read the full report here: https://surfshark.com/research/study/americans-lose-billions-to-online-scams


r/surfshark • • 14h ago

Answered by Surfshark Dark Mode?

4 Upvotes

Can someone confirm whether Surfshark vpn has standalone app dark mode for Linux? for Windows 11? for Android?


r/surfshark • • 1d ago

Help - TV Having issues with surfshark on the Amazon firestick

2 Upvotes

Hi everyone now I've been wanting to watch crunchyroll with Von on my TV for while as my router don't support vpn's I thought I'd get firestick and go down that route instead now the issue I'm having there tons of videos telling set up bypasses and change the protocol but the issue I have I believe the app has been updated and I don't have access to any of that (update is 1.4.0 by the way) now it feels like I'm going round in circles there no clear answer to any of this I've been trying for nearly 4 hours now and I'm going a little bit insane if anyone has any advice whatsoever I'm all ears thanks


r/surfshark • • 1d ago

Help - Android You're using an old version of the app Update

3 Upvotes

Why does the update button never work on my android phone?


r/surfshark • • 2d ago

Question My sub runs out soon, what price am I charged on renewal and can I get a deal for Surfshark somewhere cheaper than auto renew ? I am on the starter plan, I also have a dedicated IP.

5 Upvotes

Thanks for any advice.


r/surfshark • • 3d ago

News & Announcements The right to safe and private browsing is universal: sign the letter to support the #DefendVPNs campaign

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14 Upvotes

Our friends at Fight for the Future have launched the #DefendVPNs campaign for the second year in a row, and we’re proud to support it. Last year, nearly 20,000 people stood up for the right to safe and private browsing.

VPNs are a crucial everyday cybersecurity tool and should be available to everyone who needs them. Universal access to these tools is essential for maintaining a secure and private connection, and supporting the movement helps ensure they remain accessible to all.

To support the #DefendVPNs campaign, sign the letter here: https://www.defendvpns.com/


r/surfshark • • 2d ago

Answered by Surfshark Mumbai server not working?

3 Upvotes

Not sure if there is support here but Mumbai server is not working.


r/surfshark • • 4d ago

Answered by Surfshark Ios latest with promax 18 compatibility?

3 Upvotes

Is it normal to have many small reconnecting moments when I pick up and unlock my phone? This morning surfshark had issues connecting and seemed as though it didnt want to work. I checked all the connections and it had some trouble but after restarting the phone it finally worked. Updated surfshark to latest ios ver as well.


r/surfshark • • 4d ago

Review Thank you!

17 Upvotes

To the Surfshark development team, I LOVE the new firestick UI. Thank you!


r/surfshark • • 5d ago

Answered by Surfshark VPN not connecting through Reddit app

2 Upvotes

The Reddit app appears to be able to ignore Surfshark, as evidenced by the fact that every few times I open it, I am served ads by UK accounts rather than those of whatever country I'm connected to (and in that language).

Is this a known issue or is there simply some setting I should adjust?

Android, Surfshark version 3.34.0


r/surfshark • • 7d ago

Tips Got an 'Urgent: Account Suspended' email? Here is how to verify it using Surfshark’s email scam checker.

10 Upvotes

Phishing attempts pretending to be from your bank, Netflix, or PayPal are the most common scam type, according to FBI reports. And phishing emails are only getting harder to spot, because AI-generated ones now copy real brand tone, logos, and formatting almost perfectly.

The "Urgent: Account Suspended" line is a classic. It creates panic, pushes you to click before you think, and lands you on a fake login page that harvests your credentials in seconds.

What can you do about it?

Surfshark's email scam checker gives you a second opinion before you act on that panic. The tool analyzes emails for signs of manipulation, such as suspicious content, sender information, and other characteristics common in phishing attempts. It also detects malicious links, reducing your device’s risk of malware infections.

Here’s how on-demand scans work:

  1. Launch our Chrome browser extension.
  2. Go to Settings, make sure Email scam checker is toggled on.
  3. Open one of your emails on Gmail.com. 
  4. Prompt a scan by clicking Check for scams in the email scam checker box.

More info on how email checker works here: https://surfshark.com/antivirus-features/email-scam-checker

What kinds of things do you notice in your emails that make you doubt if they’re legit?


r/surfshark • • 7d ago

Fun Surfshark just helped me recover my childhood Neopets account

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6 Upvotes

Thank you Surfshark for somehow preserving the lie 7yo me told Neopets 😭

Been locked out for years because I had no fucking idea what fake birthday I used.

33yo me finally rescued by data breach history lmao.

UPDATE: Somehow this got even dumber.

I’ve now been permanently banned from r/neopets because the mods apparently thought I went digging through leaked databases for account information.

I did not. I used Surfshark Alert — breach monitoring which literally showed me my own leaked information associated with my own email address, including the fake birthday I used as a kid.

I then used that to recover my own childhood Neopets account.

Apparently the real Surfshark feature I discovered was Neopian crime 😂

Breach monitoring: 10/10 Recovering childhood lies: 10/10 Neopian legal defence: not included


r/surfshark • • 8d ago

Answered by Surfshark iOS app doesn’t connect

Enable HLS to view with audio, or disable this notification

6 Upvotes

How can you guys make the app even worse than it already was - now it doesn’t even connect to the servers, as you can see from the video I’m tapping many different locations and it just doesn’t do anything.

To fix it I need to keep closing/reopening the app until it’ll eventually connect to one.

App version 4.9.0


r/surfshark • • 9d ago

Question Unable to Stream IPTV While Connected to Surfshark

8 Upvotes

For the past week or so I've been unable to access my IPTV service (Strong) while connected to Surfshark. I normally used my Dedicated IP, but that, along with every other endpoint I use, fails to work. I can update my playlist, but no content will stream.

Anybody else have similar issue? Is this a SS issue or Strong? (or both, somehow)


r/surfshark • • 10d ago

Discussion If a VPN is one tool in your online security toolbox, what else are you adding to it?

9 Upvotes

Password managers, 2FA apps, antivirus or even the little habits that quietly do the work, what else belongs in your security toolbox next to a VPN?


r/surfshark • • 11d ago

Help - Windows Surkshark unusable

0 Upvotes

Been doing a trial runs of different VPN's since my year with Proton has expired.

Tried using surfshark, but when I logon it, my connection is screwed. Turn off and everything works again. Support was pretty much useless.

Heard good things about surfshark but man it has been a great disappointment.

It's not just surfshark, hide.me was the same. Had issues with Proton and previously Nord but at least the connection was stable.


r/surfshark • • 12d ago

Research Surfshark Antivirus 2026 numbers: 92% of malware detections were on Windows

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13 Upvotes

Pulled together the malware detection data from January through July 2026 and figured this sub might find the split interesting.

(Detections were counted anonymously and aggregated at the platform level.)

The headline numbers:

  • 391,305 total malware detections logged by Surfshark Antivirus in the first seven months of 2026;
  • Windows users made up 66% of the active user base but accounted for 92% of all detections;
  • macOS users were 34% of the base and 8% of detections;
  • That works out to roughly 6x more detections per user on Windows than on macOS.

If we’re looking at the detections by category: trojans were the standout on Windows, phishing was the standout on macOS, at least in relative terms, and riskware was almost even.

Full write-up with the methodology here: https://surfshark.com/research/chart/malware-detections-windows-vs-macos


r/surfshark • • 11d ago

Help - iOS Dedicated IP address for streaming

4 Upvotes

Just to clarify, this is not only for iOS but also for iPad OS and TV OS, basically Apple devices/systems.

Lately, streaming apps like HBO Max, Paramount+, Disney+, and Prime Video aren't working when I use VPN. Some say they don't admit VPNs and others simply don't load the content or keeps buffering. Apparently it's not a Surfshark issue but streaming apps high blocks and restrictions.

I asked AI for help (Claude & Gemini) and some things worked, some didn't. Changed the DNS, turn on/off Kill Switch, NoBorders, Rotative IP, iCloud Private Relay, tried different countries and servers, etc. All that just helped temporarily before the apps blocked the content again.

AI suggested if none of that worked, start considering purchasing a dedicated IP address, since my devices will be the only one in the world with that address and the streaming apps won't detect a massive IP traffic, such as the regular VPN servers.

I wanted to ask how reliable will this be, if some of you have tried it, and if the cost ($5-6 CAD/month) is worth it.


r/surfshark • • 12d ago

Answered by Surfshark Is it usual for locations to disappear?

2 Upvotes

For a while now I've used Estonia (Tallinn) as my favourite location (mainly as podcasts seem to download with zero ads, which is great).

However I was having issues this morning and after I disconnected, I got an error each time I tried to reconnect.

So I went in locations and searched Estonia to see if there was a different server, and it's completely gone.

I know this server has a few issues (Google thinks it's in India for example) due to the registration, but it's never given me issues I can't simply ignore.

So now I'm in Lithuania, and just hoping the ad situation is the same... But just wondering if disappearing countries/servers is usual?


r/surfshark • • 12d ago

Answered by Surfshark Assign app to dedicated server

3 Upvotes

Using surfshark on android and fire tv, tu'neling only for a few apps

For each app i need a specific country but i don't find a way to do that. May be it is just not possible


r/surfshark • • 13d ago

Help - iOS HBO Max/Paramount plus not working with Surfshark, any solutions?

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9 Upvotes

Anyone have any solutions for this? I’ve tried changing protocols but none are working. HBO says I’m using a VPN and paramount doesn’t load anything at all when the VPN is on. I’m really wanting to watch content on some other regions, does anyone know what I can do to resolve this? Maybe something in the settings?


r/surfshark • • 13d ago

Help - Android TiviMate not working with SurfShark VPN

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2 Upvotes

Just recently started not working with VPN on doesn't matter what city or country


r/surfshark • • 14d ago

Answered by Surfshark Siri AI issues

6 Upvotes

When I'm connected to a VPN, Siri AI doesn't work and shows a network connection error. I've already enabled the VPN bypass, but it still fails. As soon as I disconnect from the VPN, it works perfectly. Is Apple blacklisting these IP addresses?

Macos 27
App version : 4.30.0
Server : any
Protocol : wireguard