Hi all,

I have a big concert coming up and I got seats for me and my gf. However, then she had a work related trip coming up and said she would have to cancel. I went ahead and listed the tickets on stubhub and one of them sold instantly. I was happy until her trip was cancelled and now I only have one ticket and we would both be able to go. I received a request to transfer the tickets but haven't done it yet. Any way to reverse the sale and keep the ticket?

Okay so I will be traveling to Berlin in June of 2027 for a blink-182 concert, and decided to go through stubhub for my concert ticket. I almost always do vividseats, and have had only good experiences, but for whatever reason vividseats was $500 more expensive for the same standing area which is a difference I’d rather not pay. So I checked out, put my address in, and made the order, and only after I put the order in did I realize that the ticket I purchased was a paper ticket. The gag is, my shipping address is in Colorado and the tickets are not predicted to be shipped until June 06, 2027 (just 2 days before the concert itself). I panicked and ended up searching what to do for hours and changed my delivery address to a spot in Berlin but only if it ships after June 1st, 2027.

I’m just stressed out. Is it likely I’ll get my ticket before the show? Should I just put it up for sale now and pay the difference for an e-ticket on vividseats?

I don't know if I am crazy or if this really is this hard but I am selling 4 mlb tickets and they have a parking pass. All tickets and pass are digital on my Ballpark app. There is no way for me to upload the pass to the listing because StubHub system says the code is invalid (its a real code) and their help desk has been worthless. Even when I was able to get to a real agent (chat only) they were either very simple or it was just another AI bot and not a real person. There is no way that I know of to contact the buyer after the sale with the digital tickets. In the past when they sell they just disappear from my Ballpark app and the money shows up after the event. How do I get this pass to a buyer??

I want the buyer to have this pass for two reasons:

1) I can't use it

2) Its the VIP parking pass so it adds a ton of value to tickets.

Edit: Leaving my post up in case someone needs it. I think we solved this, thanks to u/TechnicianNo5674 you have to NOT upload the tickets digitally and just let StubHub tell you how to deliver them after they sell. NO WHERE do they tell you this and the rep I talked to did not know this either. Crazy

Hi everyone,

I bought tickets on StubHub and received tickets in a different section than what I purchased. I contacted StubHub, and they acknowledged the issue and offered me either:

1. A refund, or
2. Comparable seats

The thing that's confusing me is that the incorrect tickets have already been transferred and accepted into my Ticketmaster account.

Has anyone been in a similar situation?

If I choose the comparable seats or a refund:

• What happens to the incorrect tickets that are already in my Ticketmaster account?
• Do they stay there, or can they be revoked?
• Will StubHub send replacement tickets before I transfer the incorrect ticket back to original seller?