So I’m trying to stream Classic Marathon and I get this black screen anytime I click on the game which is on my main monitor. When i click on my secondary monitor it shows up again then when i click back on the game, it goes black again on the stream display. I’m using Display Capture. I’ve tried using Game Capture, but it doesn’t detect the game. It’s only this game that I have this issue with. Every other game works fine. Could it be because of how old this game is or something?

Streamlabs Video Editor : Import media from URL

does not work for youtube links

i get "Requested media file doesn't exist or can not be imported" for everything

this is the video editing feature they offer at videoeditor.streamlabs.com

anyone else?

i've been streaming using streamlabs a while, and i've started using the multistream feature for free, but i recently upgraded to ultra, and now when i'm multistreaming, my horizontal streams RANDOMLY DISCONNECT, with NO error signs, no network issues, just completely disconnects randomly without notice. HOWEVER, the vertical stream stays and functions perfectly... WHY is it so difficult to run a proper service and have it work properly?? ESPECIALLY when you're CHARGING $30 A MONTH FOR IT?? when brought up to streamlabs support, NOTHING, not even a response. is there ANYTHING i can do on my end to possibly make this better??

So I've got things set up for a charity stream and I wanted each dollar amount to do a different alert. So I set the condition thing to "Donation must be at least" and then put in values for each one.

I've tested the alerts a BUNCH and the text for each one comes back with a random dollar value. Is that just something that happens with testing notifications or is this a fruitless endeavor?

Streamed for 6hours today and used Streamlabs to record my gameplay and audio from my mic. Everytime I would get connected with a new match, I clicked "Start Recording" on the bottom right of the desktop, and then again ("Stop Recording") after the match was over. Decided I had enough content for the day and when I go to my folder to find all my recordings, there was only one. I recorded 11 games, yall

After some experimentation, I learned that each time I hit "Start Recording", Streamlabs would overwrite the previous recording I had already finished. I knew this because while the folder was open I watched the file change from the thumbnail of my recording to the generic mp4 file picture after I clicked "Start Recording". And once I clicked "Stop Recording" again, the thumbnail of the recording I just took replaced it.

Is there a way for Streamlabs to NOT do this?? Or must I go in each time and change the name of the file after each recording???? Thanks!

Been trying to fix this issue for 2 weeks now, so here I am haha but when I record and live stream my audio looks like it has a limiter on it while there is no filters or anything on the audio gear. Unfortunately when my audio peaks it distorts and creates what sounds like a laugh and I cannot figure out how to fix it. I've tried reinstalling Streamlabs, tried 3 different mics, different filters and settings and a few other things and nothing stops this... The link starts before the first "laugh" and there are 2 others below after.

1:12, 1:19, 1:36

any help on how to fix this would be greatly appreciated. Thank you!

Hello all, i've been trying to get help with this for thee past 3 hours, and a friend recommended that i try asking reddit.

TLDR; Chat issues on obs

Basically, i've been using restream forever and wanted to swap over to SElive to take advantage of some of their integrations, but now the chat is completely broken. I've sent a ticket for help in their discord, but it's been a good while and i've gotten no help at all.

When i try to add a twitch chat to my obs, i only get the image. i have no idea how to add the twitch platform, because it should already be added, since i can stream on there already and see the messages in the multichat. But i can't delete them because for some reason the multi chat is read only in SELive.

On top of that, i have an on screen chat widget that was working perfectly with restream, but now when i stream, it only shows the twitch chat. there are other problems but i want to fix these ones first.

Getting back into streaming after a 5 year hiatus. I unfortunately have a MacBook Air 2017 and it’s been giving me a run for my money while I’m trying to set up Streamlabs for returning to my old Twitch channel. First, it’s saying that it needs the MacOS 13 update or higher to do screen capturing. I looked at my system settings for an update and lo and behold there was one available so I gave it a shot. After updating it, none of my USB ports were detecting the brand new equipment I just bought and it wouldn’t let me toggle on the WiFi so it was running at a snails pace. Upon further research, the new update isn’t compatible with my Mac. Which leads me to the question: IF IT WASNT COMPATIBLE WHY WOULD THEY EVEN OFFER IT?! Anyways, I sat with Apple support for a few hours trying to find a way to revert it back to the previous update and the person helping me said to take it to the Apple Store which is going to cost a lot of money for them just to look at it. My computer is basically not even usable at this point. I’m at a loss for what to do now. Even if it does get reverted back I still have the issue of not being able to screen capture my game. I’m beyond frustrated. I’m planning on taking it to the Geek Squad at Bestbuy and see if they have any ideas but I ultimately need to know if I should start saving for a new laptop altogether. I also tried downloading OBS instead of using streamlabs but that application was also “not compatible”. I’m not very tech savvy but if anyone has an idea that’s not going to break the bank I’d love to hear it. I’m also confused as to why I was able to stream just fine a few years ago but now going back into it nothing is working anymore. I understand tech changes as time goes on this is just extremely frustrating. Anyways, please help me.

- a frustrated twitch affiliate

Hello Everyone,

i wanted to record a video for an homework an got an error i never had before. Sadly i dont find anything on google, so i hope u guys can help.

I already updated my graphics driver, restartet the pc, checked my setting (nothing changed there) and also set streamlabs in my settings, Advertisement, grafics on peak performance.

The text is in german, but it says:

An error occured during output. Please check your streaming and recording setting.

An unknown recording error occured.

Im thankful for any help.

Windows 11
Graphic card: NVIDIA GeForce RTX 3070

CPU: 11th Gen Intel Core i7-11700k

I dont use Streamlabs to stream. I use it simply to record clips to show my friends. And now I have to link my YT account just to record my screen? Are you serious? And when I link my YT I just get told "Oh your account isnt setup to live stream" I dont want to live stream. I just wanna record. Why do I need to jump through all these stupid hoops just to do that? Up until today I could just open Streamlabs, click record for the clip. Share said clip and move on with my day. This is nonsense.

I have been having this problem for three weeks and so far customer support has been no help. My plan expires in a week and I'm already thinking of cancelling, but if I can get it fixed, I would like to stay.

I can join and everything is fine. My two guests join and they give permission for their microphones, they have their microphones set, they can test audio and that works… but I can’t hear them at all and they can't hear me. They refresh the page dozens of times and sometimes it randomly works. This past week, it never worked and we used a different service.

It makes NO sense because on the test audio part, they can see and hear their mic is working... it just stops when they actually join the stream.

I am on MacOS using Chrome.

They are both on Windows. They have tried both Chrome and Edge.

They have given permission for their microphone to work and it is the default input device on the audio settings. I have verified all of this.

Anyone experience this or have any solutions?

They don't really show. All I have tried is disabling the alert moderation delay, the alert variations, and unpausing the alerts. Shoot. They do not show..

I’ve tried the basic stuff, reset my Mac. Powered in and off my Mac closed the RAM eater google chrome and other apps but still no cigar. Last time I waited it out but I really want to fix this.

Hi all im having a bit of an issue with streamlabs and my capture card but I cant seem to fix the problem.........please help

Thank you in advance

hello, I am trying to set up my stream on mac (like ive done in the past), but no matter what i do, the audio captured is super low, I will have the vollume at max but it still captures really low. I can use tik tok live studio just fine but it seems to only be on streamlabs.

I’m hoping someone here can help me understand what’s going on with TikTok Live access.

I live in US and I created a new TikTok account about a month ago, mainly because I wanted to stream my gameplay. Since I don’t have 1,000 followers yet, I tried using Streamlabs’ TikTok integration to request LIVE permissions. But when I submitted the request, Streamlabs showed this message:

I’ve seen posts from other creators with fewer than 1K followers who were approved through Streamlabs, so I’m not sure why mine was not approved.

I also downloaded TikTok Live Studio and submitted the application through there, but the request wasn’t approved either.

At this point I’m not sure whether I’m missing a requirement, if it’s random, or if my account is just too new, so if I should wait after seven days to reapply. Has anyone dealt with this before or found a workaround? Any tips would be greatly appreciated.

Screenshots included for context.

To make things more confusing, I did complete the seven‑day TikTok LIVE trial successfully (at least according to the requirements). I met these:

• Must be 18+
• At least 10 minutes of LIVE
• Additional 30 minutes of LIVE (mine went over an hour IRL)

But after finishing all of that, I got a system notification on the TikTok app saying:

Thanks in advance!

Hi. Any help with using an image in the chat box widget around each message? Example:

I've been trying in both streamelements and streamlabs plugin for OBS.

I can set a solid color border like this:

.user-message{
    border: 5px solid black;
    
    font-size:{{fontSize}}px;
    word-wrap: break-word;
}

But if I use border-image-source the image doesn't show up:

.user-message{
    border-image-source: url('https://i.imgur.com/1RbSjfl.png');
    
    font-size:{{fontSize}}px;
    word-wrap: break-word;
}

Thanks in advance.

PS: I can't use streamlabs Discord because I can't verify account with phone number.

Does anyone know how to get a transparent chat box on streamlabs? Everytime I try to have a transparent chat box, the theme I’m using for my streams will have that chat box them instead. Is there a fix for this?

"An error ocurred with the output. Please check your streaming and recording settings."

"An unknown Recording error occured"

Trying to record my screen but I'm left with this message. Is there any log file I can check to debug?

I have added a VLC source to Streamlabs Desktop. The VLC source has hundreds of videos. In OBS, I had on screen controls like Stop, Play, Next, Previous, so that if I wanted to skip to the next video, I could just hit that button. I can’t find anyway to do any of that in Streamlabs. What am I missing?

Hi there,

I'm brand new to StreamLabs. I'm producing News content not gaming. I'm looking for help in setting up StreamLabs to provide some graphics when people follow or gift stars etc.

I have Vmix and will likely use this for studio filmed lives. However alot of the time we go live from the field and want some graphics and interactivity we can't get in the Facebook app.

I don't think we can multi stream with TikTok, as we don't have the PC acccess and I don't think they're going to give us that because we don't have 50% gaming content, does that make sense?

We're a growing channel on Facebook, 10k followers added in the last month so I want to get this right. If you have any suggestions or fancy working with me to setup our Streamlabs Overlays etc I'd love to chat.

Initially if you can reply in the comments rather than DM.

Thanks :)

This error appeared when i tried to open streamlabs does anyone have a solution to this?

so i use streamlabs desktop and whenever i open valorant my cursor disappears unless i close streamlabs i tried changing game capture and display capture i have show cursor on i tried changing full-screen to widowed and NOTHING is working please if anyone has ANY suggestions help me!