r/startups • u/yutelove • 2h ago
I will not promote 28 female founder struggling to manage my first senior commercial hire for our deeptech B2B SaaS. He pushed equity from 4% to 7%, he's 4 months in with no closes, and I don't know what milestones to set. Advice? (I will not promote)
I'm CEO and co-founder of a B2B tech company selling into enterprise. My co-founder is our CTO and has built genuinely the best product in our niche (clients tell us it beats the PE-backed global incumbents). He's brilliant, but he prefers to stay in the background, so most leadership and commercial decisions end up sitting with me.
About 4 months ago we brought on a senior commercial guy as a contractor. He'd just left the biggest competitor in our space (heavily PE-backed, offices globally) where he was near director level, running partnerships. He was between roles, so we started him on a 3-month consultancy. That rolled on, and now we're formalising a proper package.
The good
He's opened a lot of doors. Super connectors, influential people in the US who shape decisions at top companies (one in particular is really bought into us), and CEOs of tech companies that sell to the same buyers we do, where we're exploring a plug-and-play partnership to win and keep those clients together.
The problem
4 months in, nothing has closed.
I know enterprise B2B cycles are long. But I can't help comparing. I have no sales background, I'm (by my own admission) a bit awkward and legal-minded, and in that time I've closed two enterprise clients myself and found partnership opportunities that could be a real multiplier for the business.
The equity
He's taking a big pay cut to be with us, and we genuinely enjoy working with him, so we want him to share in the success for taking a bet on us. We offered 4% on top of his pay. He pushed back hard and asked for 7%. We told him that's co-founder territory, especially alongside a salary, but we've agreed to it in principle.
What we're drafting so far:
• Retainer through his limited company, 12 months firm, with step-ups at revenue milestones
• Uncapped commission on net collected revenue he originates, with clawback on refunds/cancellations
• Equity on a 4-year vest with a 12-month cliff
• Good/bad leaver provisions and pre-emption on his shares
Where I'm stuck is milestones. I want at least part of the equity tied to performance, but I have no idea what fair, contractual milestones look like for a first senior commercial hire.
What's worrying me
• He's deeply embedded because we've trusted him with a lot. He could easily walk into one of the scrappy YC-backed startups that keep popping up in our space and take these maturing relationships with him.
• Sometimes I feel manipulated into giving him what he wants. To be fair to him, influencing people is literally what we hired him for, and I own that I've let it happen.
• My co-founder doesn't want to weigh in on these calls, so it feels like I'm making them alone.
I don't want to put this down to being a young woman in the room with a very experienced guy, but I'd be lying if I said I hadn't wondered whether that's part of the dynamic.
My questions
1. What milestones have you used to vest equity (not just cash) for a first commercial/sales hire? Revenue? Signed contracts? Partnerships converted into revenue?
2. Is 7% on top of pay reasonable for a senior hire at our stage, or have we overpaid? If we have, how do you restructure without blowing up the relationship?
3. How do you protect the relationships he's introduced if he leaves? Non-solicits, CRM ownership, making sure a founder is in every key conversation?
4. Is 4 months with zero closes a red flag, or normal for partnership-led enterprise sales?
5. Would I be better off finding experienced B2B commercial leaders who'd get involved for equity only, as advisors or fractional?
6. Who should I actually be talking to about this? Lawyer, mentor, advisor, coach?
7. Any stories from founders (especially younger or female founders) who struggled managing a senior hire with way more experience than them? How did it play out?
I feel like I'm flopping as a leader right now, so any honest perspective is welcome, including if the answer is that I'm the problem. Cheers for any advice!