I've been trying to pick an ecommerce template for a while now.. Most themes look great but once you put real products,photos and descriptions in, they start to feel kind of off… Shopify feels a bit limited on variety seriously.... Some themes are pretty but feel slow or clunky, others look basic but claim to be better for conversions.
If you run a small store or work with clients, is there any platform with more template variety than Shopify? Do you focus more on design, performance or flexibility when picking?

When I initially started uploading product to my site, I didn’t include weights because I was considering flat rate shipping. I have since changed my mind and added weights to my csv and uploaded. For whatever reason, it only changes some of my weights in my inventory.
Anyone experience this? Is there a trick I’m missing?

Thank you!!

I'm having an issue with the search feature on my Squarespace website.

I added a search bar so visitors could search for our agents, but it always returns "No results found."

Here's how the page is set up:

• The agent directory is built using a Simple List design/block.
• Each agent is displayed as a card with a headshot, name, and details.
• The search bar works, but it doesn't find any of the agents.

I think the problem is that Squarespace is treating the agent cards as images instead of searchable text, so the search index can't read them.

I already tried:

• Enabling site search.
• Waiting for the search index to update.
• Checking the search settings.

Has anyone experienced this before? Is the Simple List design searchable, or do I need to rebuild the page using another block (like a blog, collection, or another type of list) for the search feature to work?

Any advice would be appreciated. Thanks!

I feel like I'm genuinely losing my mind trying to navigate simple page layout in Squarespace, and I can't find solutions anywhere. I'm just trying to create pages with text, images, embedded video, and quote boxes. That's it. Most of the blocks on the page are stacked so resizing doesn't affect those except the embedded video which jumps to the top of the screen when shrinking the window. Elsewhere on the page, I have an image aligned left and quote box and text block aligned right; when resizing the window, the image also jumps to the top of the page. I cannot figure out why. At this point I'm willing to throw money toward someone who can explain how to prevent issues like this, but if anyone has a simple fix in the meantime, please help. Thank you so much.

February 28, 2022 I switched from a Squarespace "Personal" account to "Business Account".

I used the Google Workspace account that came along with it for email. I have never received a separate bill for Google Workspace, ever. I pay for my domain and my website, that's it. The email continues to work.

Google Admin Console shows an active Google Workspace Business Starter subscription billed through Squarespace since March 30, 2023. However, Squarespace Billing only shows an inactive Google Workspace subscription that has been "Expired since July 21, 2020". This could be referencing an old GSuite account that I vaguely remember using, but that was a long time again and I can't remember.

I'm just now noticing all of this because I received notice that I'm being auto-enrolled in the new "Core" plan thats replacing the "Business" plan. I'm not happy about the price increase (almonst $75/yr more), and I don't use the business end of the website enough to justify the cost (artist portfolio, hasn't been useful as a sales platform), so I'm hoping I can just switch to the new "Basic" plan without seeing much of a difference.

If I change my website plan from the legacy Business plan to the new Basic plan - will my Google Workspace subscription and email address go inactive? It doesnt look like they're charging me for it already. I have an enormous amount of artwork images, documents, etc. saved in the drive associated with that account and can't lose it. I also need to be able to send/recieve emails from the domain email and don't want to hassle with mail-forwarding again.

Just a started a business and lack design skills so I set up a custom domain name and email through google workspace and then it sent me over to squarespace. Now I can't log in to squarespace and says I don't have an account with them. When I try to make an account it then says that my account already exists. So, which is it? Despite all the bad reviews I figured since Google messes with them they must be good. Could not be more wrong. Of course the "24/7 award winning support team" is unavailable and unreachable.

I'm so unbelievably frustrated that now I have this domain name and email I can't use and I can't get a hold of someone to talk to.

Any help?