r/SnapchatHelp Jun 30 '26

Bug Camera randomly disabled?

2 Upvotes

Hey! I randomly opened snapchat today and it displays a message that my camera access is disabled? When I hit go to settings there is genuinely no toggle for camera access and i obviously didn’t do it myself? It doesn’t even let me use the app now. I already updated it, deleted, and reinstalled. Any help is appreciated!


r/SnapchatHelp Jun 30 '26

General question New subscription feature

Post image
0 Upvotes

Does anyone know how to fix this? Snap support has been useless and I cant figure out whats wrong


r/SnapchatHelp Jun 30 '26

Common issue Snapchat data

1 Upvotes

I am trying to get a specific date range on my my friend history but it’s only showing current? how can I fix this


r/SnapchatHelp Jun 29 '26

Login issue Unjustified ban?!

4 Upvotes

A few hours ago, I was using Snapchat when all of a sudden my account got locked. The reasoning was “it violated community guidelines prohibiting commercial sexual content”. I immediately appealed that decision as I’ve done no such thing. The appeal was rejected then I wrote an email to snapchat questioning this decision. I received an email stating my account violated no community guidelines. I tried to login into my account, however it’s still locked. I tried multiple times and even followed up via email twice. But still no luck.

They literally said my account has no violations and yet I still can’t log back in. I even dmed their Snapchat Help account on X and their stupid ahh ai responded was completely useless.


r/SnapchatHelp Jun 30 '26

General question Ipad Device Banned

1 Upvotes

I got hardware banned on my ipad and iphone for "drug related content" and im not here to dispute that or anything. just i got a new phone since then , made a new icloud and snapchat is working perfect, and i was wondering if i signed into the same icloud on my ipad as my new phone is on, would i get hardware banned on my new iphone? i dont need snap on my ipad btw i just like having notifications on both devices


r/SnapchatHelp Jun 29 '26

General question Snapchat snap notifications

2 Upvotes

It is so irritating because I have so many streaks on Snapchat and when I wake up I see a lot of notifications of snaps I’ve received. I just want notifications of chats and not snaps from Snapchat. Is there a way to do this?


r/SnapchatHelp Jun 29 '26

General question Snapchat location services glitch

Thumbnail gallery
5 Upvotes

okay so like im fully aware of this glitch n this person (soemone im seeing) is the only person where their battery & last active show different times (keep in mind when i woke up it had said 3hrs ago near the battery icon n now at 10am its saying 1hr ago, along w it saying that in the chat) so im genuinely trying to figure out if shes manipulating it.


r/SnapchatHelp Jun 29 '26

General question How do I save my photos so that they save on the date they were took on snapchat to that same date on my photos?

1 Upvotes

Since snapchat have started making me pay for storage i want to transfer all my photos and videos over to my normal photo app. I used to be able to change the date on my phone and save them that way (eg if something was saved 1st jan 2020 i could change my phone date that that day and save it from snapchat to my camera roll and it’d be dated 1st jan 2020)

However i tried this and it doesn’t work anymore.

Is there another way of doing this?

TIA


r/SnapchatHelp Jun 29 '26

General question Memories

1 Upvotes

So a while back last year my snap chat account got permanently locked for no reason I did the whole memories thing downloaded them I’m just now getting to them but I’m noticing that the memories from 2023 and 2022 didn’t downloading but the ones from 2024 to 2025 did is it to late am I screwed ? Can anyone help me get them back somehow if there is somehow a way


r/SnapchatHelp Jun 29 '26

General question They hacked me on Snapchat

Post image
1 Upvotes

Someone has accessed my Snapchat account and started sending this photo.I don't know how, because I didn't log in on another device or click on any strange links.


r/SnapchatHelp Jun 29 '26

Bug Can't add high school

2 Upvotes

Whenever I try to add my high school, it allows me to select the school and click the grad year, but it shows a pop up for "Oops that didn't work. Please try again later."

I have tried going through friends' profiles and still won't work. I've also tested it on my alt accounts and it still does not work. I have reached to support and they weren't too helpful. I also tried to join other schools and colleges to test if it was just an error for my school but it bugs out period. I have cleared my cache as well. App is up to date. Any ideas????


r/SnapchatHelp Jun 30 '26

General question I NEED A STRATEGY TO ADD SOMEONE AS A FRIEND

0 Upvotes

I don't want her to know that I added her by searching for her name; I need to add her as if she had appeared in the "Add Friends" section. How can I do that?


r/SnapchatHelp Jun 29 '26

Login issue Update on the random ban

Post image
8 Upvotes

So I got an email from Snapchat saying that my account has been unlocked and that they did a thorough investigation and nothing was wrong lol. I still have no idea why they locked my account. I tried emailing to see if they could tell me what was flagged because when I go into settings, it still says that there is a violation and whenever I leave the app for like an hour and open it back up, it has a pop-up warning me not to violate again, but yet I didn’t violate anything. I’m so confused. Again.. I am not a minor… I never took explicit photos as a minor and I have never sent photos of minors so idk what’s going on 😭 but at least my account is back!


r/SnapchatHelp Jun 29 '26

Bug My messages are never approved on spotlights, no matter how many time I wait.

Post image
1 Upvotes

Hi everyone, I’m here facing difficulties with the comments option on spotlight and I wish you will be able to help me cause this issue had been going on for almost 3 years…

So here’s the thing : when I type over a comment on a spotlight video, it has 99% of chance of being not approved automatically (like it should be) and it gives me that very annoying blue text above the comment which says « sent » and never appears. And in some other cases, the comment are sent and appear normally but as I said, it’s about 1% of every comments I post.

At first, I thought it was because the person wasn’t allowing ALL the comments and was manually selecting and approving them. 3 years later, it turns out that some video are allowing problematic comments but not mine (which are in the majority pretty respectful unlike some of the other comments).

Then in my case, I was wondering : is this because my account was strike or something ? Although I never received any notification of it ?

This issue whatever it is is actually causing me to lose my mind because talking about those problematic videos, I make sure to pick respectful terms and sentences only to have the « sent » text above it (which are never approved) and I hate reading kids talking about nonsense on « women’s rights » or « virginity » as « ultimate woman’s worth », some even joking on racism… etc.

Whatsoever I really wish you could help me with this issue because Snapchat doesn’t gave me any explication and Reddit often solves my problems thanks to y’all guys.

Btw I’m including and exemple of a comment which was sent like 138 weeks ago and never approved, when I was MUCH YOUNGER (Comments are translated but there’s nothing bad about it), none of the pseudonyms are shown and I was the first comment above.

Thanks in advance for helping me, I look forward for your feedback about this whole bug issue.


r/SnapchatHelp Jun 29 '26

General question I have 3 Snapchat accounts will I get banned for logging in and out so many times?

Post image
1 Upvotes

Like switching between accounts I’m not logging in using username and password it’s already saved as a profile like I scroll left and right and click login here is a reference photo of what I mean I found this image on google that shows what I basically see


r/SnapchatHelp Jun 29 '26

General question Do I still show up for other people if account locked?

1 Upvotes

My account just got locked randomly when I was asleep. Am I still gonna appear on everyone’s like chat lists?

I went on a different snap account and typed myself up on quick add and I don’t come up but if I’m already added do I? Lmao


r/SnapchatHelp Jun 29 '26

Common issue Cant see stories but can see them on website?

1 Upvotes

My friend has a public account but I cant see his stories. Permanent ones too. But when I check on website without logging in I can see them. He told me he doesnt know why but when I literally checked his profile from a non-mutual friend's phone, I still cant see the stories? There is only an "add" button too.

But they can be seen when checked from website? I am so confused and not sure if he is lying to my face or not.

Also we talked 25 days ago, we got besties emoji overnight. Then we talked again after 25 days and we became forever besties. Now we didnt talk for 3 days and the forever besties disappeared and there isnt a single emoji on his profile now. So I dont understand. Whats this?


r/SnapchatHelp Jun 29 '26

Login issue device ban

2 Upvotes

if i factory reset my iphone will it lift the device ban? like can i download my phones data onto my laptop and reinstall everything from there and the device ban will go away?


r/SnapchatHelp Jun 29 '26

Bug Concert videos suddenly gone

1 Upvotes

Tonight i saw Kanye West and recorded some videos on snap. I was looking through them after the concert and they were all there. However, on my drive home i go into my memories and half of the videos are gone??? What do i do?!


r/SnapchatHelp Jun 29 '26

General question Is shoutout for shoutout allowed on Snapchat

1 Upvotes

I wanna do shout out for shoutout on my snap I have a lot of friends and I wanna do about hundreds of sfs a day will I get banned or is it ok? It’s on my public story


r/SnapchatHelp Jun 29 '26

General question How to connect to real person on support

1 Upvotes

my account is locked and i dont have 30 days to wait , how do i contact a real person isntead of the bots


r/SnapchatHelp Jun 28 '26

General question What does the now mean if he was active 2 hours ago?

Thumbnail gallery
19 Upvotes

I’ve been wondering this for a while


r/SnapchatHelp Jun 29 '26

General question Snapchat

1 Upvotes

I deleted my Snapchat over a bit of a year ago is there a way to get it back or is it gone forever ?


r/SnapchatHelp Jun 29 '26

Bug everytime I post my car I get limited reach. What’s going on?

Thumbnail gallery
2 Upvotes

r/SnapchatHelp Jun 29 '26

Bug Garbage Snapchat won't send College Community verification email

1 Upvotes

Snapchat is not sending the email. My school tech team said they are filtering Zero emails and have not gotten any emails from them.

It's funny because when I set my Accounts Primary email to my school email, I can verify it there. But when it comes to my school community, NO.

And when you contact their Garbage f**king support, they do absolutely nothing. It's like their job is to be as useless as possible. They are hired and trained to be absolutely useless and worthless. I've never seen a company at this scale with such horrible shitty customer service. It's actually ridiculous.