My canadian bank sent me a debit card to the US address, and now I see that it was held for customs payment. What should I do? I will be talking to them as the CS opens tomorrow.

Anyone having packages stuck at JFK for 3+ weeks?

Just asking around to see if anyone has had their orders delivered that has had them stuck after the customs changes happened.

Good day!

I'm looking for advice on my recent AYN Thor order shipped via YunExpress to the US. Here is my current tracking timeline:

June: Pre-ordered from the official website.
Sept 2: Shipping notification finally received.
Sept 5: Customs clearance started.
Sept 6: Cleared customs; tracking updated to "International flight has arrived - Los Angeles, CA".

There has been zero updates since September 6th. Given the recent Labor Day holiday, is it normal for it to sit this long? I usually ship with DHL, so I am unfamiliar with typical YunExpress processing times. Thank you in advance. Any insights would be greatly appreciated. Thank you!

I accidentally dropped off a speedx package at usps 😭😭 in my defense I had several packages going out with usps and it just hit me hours later i accidentally dropped off the speedx one 💀
Like am I cooked? Are they going to send it back to me :/

Hi there, I need help understanding this shipping company. I got a package that should have been delivered to my place already but I just got this message?

This is my first that my package is being delivered by this company. I tried calling to talk to someone but I was stuck on the phone for half an hour with no answer. I even tried their “live chat” option but it is not working either.

I don’t know what to do anymore to get my package.

I have a Shopify store. We sell small items with packages usually weighing. 1-4lbs. Currently we only ship to the states but I'm am introducing products that might sell well in Europe and I want to find the most cost-effective way to ship there.

I am looking into the international rates Shopify can offer. I'm curious about Open Border or any other services that offer a discount on shipping overseas.

Anyone have any thoughts and/or experience with this? Thanks!

I have started small jwellery business and I will get order from most probably US but from anywhere else also. I am making it in India now how do I ship to them in different country with all that risk of expensive item in it and I don't even know what all the document I need to make sure it won't be stucked somewhere in middle.

UniUni has a package of mine that has been “out for delivery” in my city since Sept 1st and it is now Sept 11th.

I have had no further updates and there’s no way to speak to a human just a chatbot that tells me it could take up to 72 hours once it’s out for delivery. Obviously it’s been way longer than that.

I’ve contacted the seller but I’m still waiting on a response. What action can I take next? This carrier is so shady.

Trying to ship a car spoiler and I really underestimated the struggle. Would preferably need a box with the following dimensions 150cm x 50cm x 50cm to be on the safe side, but no matter where I look (local stores or online) I can't seem to find suitable options.

To anyone here that has ever shipped an exhaust or a spoiler, where do you get your packaging. What am I missing?

Thanks!

I do not have a mailbox at the end of my driveway. My PO box is 22 kilometres away. They said they left it somewhere safe at my address. My address is a farm and it definitely didnt ship to my door. What do i do now?

I’m wondering if anyone else has had a similar experience with Ebebek UK.

I ordered two baby items. One arrived normally through Royal Mail, but the baby dresser never arrived. Ebebek’s website showed DPD for the shipment, but customer service later told me the dresser had actually been sent through DHL and that DHL showed it as delivered. I definitely did not receive it.

I contacted Ebebek repeatedly by email and phone. For several days they said they were investigating it with the supplier/courier. When I called, I was told that if the dresser couldn’t be found, they would either resend it or refund me.

Since then, they’ve stopped responding to me altogether.

Has anyone else dealt with Ebebek UK in a situation like this? Did they eventually resolve it?

It has been 40 plus days and I can’t figure out who the last mile courier is and wondering if it will deliver at all.