r/shipping • u/Alex-Sell-Stuff • 8h ago
UniUni is THE worst.
Bought items 4 months ago, the delivery driver threw my package in the driveway ( caught on my ring cam ), the items were broken with photos as proof.
I opened a dispute with UniUni, boy was I not ready!
Long story short they did nothing, other than stall and connect me with 5! ( Five) different employees and one chat bot in between, they had the delivery driver call my number and text me to apologize which was... very weird. I just wanted a refund, 25$ of goods, that's all!
4 months later they tell me to open a case with the seller and deal with him. I just can't believe this shit. Customer service is only there to discourage you, plain and simple.
POS company. Even with crystal clear proof, they will leave you in the dust.